A 14 year old boy collapses on a baseball field. His stepmom calls 911, where she's given instructions on how to give CPR, which she relays to the boys mother, who starts chest compressions. What happens in those life or death moments when you're waiting for paramedics to arrive? We're joined by LAFD Firefighter Melissa Galleano who is assigned to the Metro communications division of the department. Melissa explains how Metro works, then gives a detailed breakdown of this amazing 911 call she worked as we listen to the tape. We also have LAFD Engineer Paramedic Trey Glennon who was driving the fire engine but was the first paramedic on scene. We get a full breakdown of the most intense call you can have as a paramedic, a pediatric full arrest. Plus a shining example of people who remained calm & worked together to save this boy. Not just the FD, the moms on scene who did perfect bystander CPR and saved their son. This episode is full of info of what you can do when calling 911, or taking a 911 call.