How Physicians Influence Patient Choices with Frances Cole Jones
Physician's Guide to Doctoring with Bradley B. Block, MD
English - February 08, 2024 06:00 - 35 minutes - 30 MB - ★★★★★ - 56 ratingsMedicine Health & Fitness Science clinician healthcare medicine therapist doctor hospital inpatient nurse outpatient patient Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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This episode is sponsored by Heidi Health. A FREE FOREVER, feature-rich & compliant AI Scribe, developed carefully for all healthcare providers. If you’re already paying for an AI Scribe, swap to Heidi for FREE, and they’ll credit what you’re already paying towards Heidi Pro. Heidi is your AI resident. Use Heidi for free & revolutionise the way you provide care.
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This episode is also sponsored by Resolve. A physician contract review and compensation data company bringing change to physician contracts. For 10% off, add PGD10 when you sign up!
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Frances Cole Jones, a renowned executive communication coach, shares insights on optimizing physician-patient interactions based on her expertise. She highlights the significance of clear communication and offers actionable strategies for healthcare professionals to enhance their interactions with patients.
Looking for something specific? Here you go!
00:03:00 Strategies for Patients' Involvement
00:04:00 Prompts for Patient Engagement
00:05:00 Addressing Patient Symptoms Chronologically
00:06:00 Interrupting Respectfully
00:07:00 Importance of Tonal Quality
00:08:00 Small Talk and Transitioning to Business
00:09:00 Setting up the Room for Comfort
00:10:00 Eye Level and Nonverbal Cues
00:11:00 Concluding the Visit with Next Steps
00:12:00 Appreciating Patients' Time
00:13:00 Wrapping Up the Visit
00:14:00 Importance of Persuasion
00:15:00 Utilizing Persuasive Language
00:16:00 Acknowledging Patient Goals
00:17:00 Conclusion and Persuasion Techniques
00:18:00 Most Persuasive Word: "You"
00:19:00 Empowering Patients in Decision-Making
00:20:00 Leveraging Patient Participation
00:21:00 Persuasion Techniques for Healthcare Goals
00:22:00 Conclusion and Recap
00:23:00 Summary of Key Points
00:24:00 Enhancing Communication Skills
00:25:00 Implementing Effective Strategies
00:26:00 Optimizing Physician-Patient Interactions
00:27:00 Strategies for Successful Healthcare Communication
00:28:00 Importance of Active Listening
00:29:00 Key Takeaways and Next Steps
More on Frances Cole Jones:Frances Cole is a distinguished executive communication coach with extensive experience in optimizing interpersonal interactions. With a background in communication strategies for business professionals, she applies her expertise to healthcare settings, offering invaluable insights for physicians seeking to enhance their patient interactions. Through her practical advice and actionable strategies, Frances empowers healthcare professionals to improve communication, foster trust, and achieve better patient outcomes.
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