Physical Therapy Private Practice: Secrets of the Top 10%
406 episodes - English - Latest episode: 6 days ago - ★★★★★ - 75 ratingsWelcome to our award-winning physical therapy podcast for private practice owners who want to set themselves up for success and join the industry’s top 10%. Whether your business is just starting up or you’re looking to grow as a business leader and stay on top of industry trends, this weekly podcast hosted by Brian Gallagher, PT and Founder of MEG Business, features actionable insights and tips from physical therapy experts who share the marketing, operations, personnel and clinical secrets that not only improve your practice, but also your life as an entrepreneur!
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Episodes
Ep.320: What to Expect from the Private Practice Credentialing Process
May 15, 2024 16:32 - 17 minutes - 24.2 MBLearn more at our Zoomcast “Beyond the Basics: Advanced Credentialing Health Checks for Thriving Therapy Practices” on May 16th at 12pm EST You can’t escape it! Credentialing can either help you or hurt you, and it’s your responsibility to know the rules for your state and the compliance intricacies of this process. This isn’t an aspect of your business that you should be trying to do yourself, or dragging your feet on! Work with experts to avoid any messes with your contracting & credent...
Ep.319: Master Tough Markets: Tips from JAG Physical Therapy's CEO
May 08, 2024 18:37 - 52 minutes - 72.2 MBJohn Gallucci Jr., PT is the President & CEO of JAG Physical Therapy, a thriving chain of top-performing clinics in the Northeast. Join John and Brian as they discuss the shortcomings of Academia, how to provide intrapreneurial opportunities for staff and students, and how to excel in a low reimbursement area. Whether you are operating in this market or anywhere across the country, we know you will walk away inspired and with tons of valuable tools! Episode at a glance: Mentoring young cl...
Ep.318: Crushing the Physical Therapy Interview Process
May 01, 2024 16:53 - 41 minutes - 57.2 MBHow do you attract and retain the best possible people to your practice? Your people are the secret to your success. Employers and employees share the same highway, this is a two-way street. Apply the principles of the 5-step interview process whether you’re the one applying for the job, or conducting the interview! Episode at a glance: Master your personal integrity Master communication The 5-Step Interview Process Questions for Interview Day
Ep.317: The Million Dollar Question
April 24, 2024 15:01 - 38 minutes - 30.8 MBHere is the million-dollar question: How do you feel about your future, and what can you do about it? We have the tools and mechanics that will enable you to run a more effective practice - this is the easy part. Your ability to perceive and navigate people is everything. Your future is in your hands! Episode at a glance: Your past does not dictate your future Perception is king The industry is constantly changing Shorten your runway
Ep.316: Strategic Programs & Benefits to Attract Top Talent
April 17, 2024 16:48 - 22 minutes - 31.1 MBAre you struggling to recruit and retain top talent for your practice? Today, we focus on one group in particular: the New Grad (1-3 years out of school). Stand out among the competition by offering the best opportunities for young physical therapists who are ready to build a fruitful career! Episode at a glance: Optimize your ads Top programs & benefits Promote! Tuition reimbursement program
Ep.315: Three Powerful Ways to Up Your Earnings with Gwen Simons, Esq, PT
April 10, 2024 19:59 - 1 hour - 96.1 MBIf you don’t take the steering wheel of control into your own hands, no one else will. This week, we are honored to welcome accomplished physical therapist and lawyer, Gwen Simons. With these two backgrounds, Gwen brings a unique perspective and provides expertise on the legal do’s and don’ts for creating a streamlined and viable physical therapy business. Learn how to effectively increase your revenue and reduce costs, the right way! Episode at a glance: Helping small practitioners DRO...
Ep.314: Is Your Clinic Schedule Working Against You?
April 03, 2024 11:41 - 17 minutes - 24.5 MBPractice owners across the country are trying to find more ways to increase revenue and reduce costs. We have many tactics to help you with this, one of which is re-evaluating your schedule. Are you being held hostage by your clinic schedule? The most effective schedule that the top clinics in the nation are winning with might surprise you… Episode at a glance: The top 3 types of schedules The top 10% of practices are averaging 12-14 visits per day Outsource your admin staff How a...
Ep.313: Anatomy of the Ideal Private Practice
March 27, 2024 17:15 - 56 minutes - 77.7 MBIn this robust episode, we break the anatomy of your dream private practice down into three parts. Are you willing to bet on yourself as a practice owner? Drop your fixed ideas and open your mind to the successful actions of the top 10% of clinics nationwide. Follow this blueprint to go from startup to success! Episode at a glance: Part 1: Extrinsic factors Part 2: Financial factors Part 3: Operational factors
Ep.312: Prompt - The Ferrari of EMR Systems (with Mike Dwyer)
March 20, 2024 19:55 - 42 minutes - 58.7 MBWe have observed some people in the industry operating in a “race to the bottom” - trying to get what they need for the lowest possible cost. As a practice owner, you must evaluate your cost-to-return ratio and pursue the system that delivers the best value to your practice. Don’t settle on the system that touches every aspect of your practice. Find out more about this state-of-the-art product, and thank us later! Episode at a glance: Do business with people you know, like and trust What...
Ep.311: Targeted Marketing for Maximum Reach
March 13, 2024 18:08 - 39 minutes - 79.5 MBWhat is Marketing? Marketing is not sales. It’s all about the story you’re telling, and how you are promoting your purpose. What is the perception of your company that you’re trying to create? Always approach your marketing from the intention of helping others. Episode at a glance: It’s about others How are you using social media? The point is to create a connection Don’t try to be everywhere
Ep.310: Accepting the Rules of the Game
March 06, 2024 17:41 - 14 minutes - 19.9 MBIt’s important to understand that failures are part of the landscape. Hurdles are part of the journey. What are you willing to do about it? What changes are you willing to make? What matters most is your reaction to them - be willing to adopt new ideas! Episode at a glance: Success is within your control Mindset and skill set Dial in your vision Right idea, wrong application
Ep.309: Are You Doing More But Making Less?
February 28, 2024 18:54 - 22 minutes - 30.3 MBThis week, we give recent examples of what physical therapists at various stages of practice ownership are experiencing right now - plus applicable solutions. Your practice isn’t going to fix itself! Here are the things that you do have control over to change for the better. Episode at a glance: Stop blaming the Income Squeeze Three income verticals with cash-based services Certainty = control Don’t short-change yourself!
Ep.307: Real Talk on Contract Negotiations
February 21, 2024 19:35 - 38 minutes - 53.1 MBLet’s have some fun with this topic. Don’t fear the “confrontation” of it - go in with confidence, certainty and conviction! Take out the guesswork and do all of your preparation before you even pick up the phone for the conversation. Episode at a glance: Data collection and leverage Understand their viewpoint Have specialized services and programs Patient letters and Net Promoter Score Role play of the conversation
Ep.308: Reaction to APTA CSM 2024
February 21, 2024 19:35 - 27 minutes - 37.8 MBWhat do you plan to do differently in 2024? We’ve never seen so much enthusiasm (or so many attendees!) as we just did at CSM in Boston. The energy was contagious! We were proud to give solutions to a packed room of therapists on how to beat the Income Squeeze using the new Progressive PT Practice Model. The solution is CHANGE! Episode at a glance: The future of PT private practice There’s a demand for change Rolling out Pay-for-performance model Real-life applications
Ep.306: How to Succeed Without Guessing or Stressing
February 07, 2024 18:50 - 36 minutes - 50.1 MBAs physical therapists, we are in the business of people! Success in private practice is already within your reach. If you’re not sure where to start (or are still throwing spaghetti at the wall) consider these tried-and-true strategies and systems. Remember - if you’re not expanding, you’re contracting! Episode at a glance: Stop fixating on problems Manage and delegate Acknowledge and validate your employees Can you spot the bad apples?
The Secrets to Startup Success with Benjamin Bleess, DPT
January 31, 2024 20:50 - 44 minutes - 61.4 MBWould you rather have a comfortable job, or total business freedom? Have you ever felt alone in your private practice journey? Dr. Benjamin Bleess is about a year out with his physical therapy practice and is a shining example of entrepreneurial success. Learn about the tools and strategies that Ben put into action to build the private practice of his dreams. Episode at a glance: Meet your patients needs A good leader is always willing to look Freedom equation Learn from the best Se...
Ep.304: Bridging the Skill Gap
January 24, 2024 20:22 - 20 minutes - 28.7 MBThough PT School lays a great foundation, our skill development is a lifelong journey. You might not be able to go back in time and apply everything you’ve learned, but you don’t have to keep playing catch-up either. What PT School didn’t give you, is business training! Stay connected to your vision and learn how to develop the skills needed to realize your ideal scene. Episode at a glance: Seek out the things you don’t know Know (exactly) what you want 3 phases of business development...
Ep.303: A Moment of Self-Reflection - Are You Being True to Your Dream?
January 17, 2024 17:07 - 15 minutes - 21.1 MBIt’s time for a quick heart-to-heart. Are you compromising on your ideal scene? We’ve been hearing a lot of risk-averseness and people watering down their private practice dreams. Starting in physical therapy private practice is actually pretty simple - don’t take the path of least resistance! Episode at a glance: Stop procrastinating on your dream 30% of people are risk-averse Environment, personnel, systems of operation Step #1 for entrepreneurship
Ep.302: Recruiting A-Team Players to Your Private Practice
January 11, 2024 18:24 - 36 minutes - 49.5 MBRemember: we’re not just hiring a license and a heartbeat. How do we position ourselves as a top-tier practice in the eyes of potential new hires? How do we align with their purposes and values? Be smart about your compensation packages and write ads that spark interest. Episode at a glance: You don’t need to throw more money Consider hiring a recruiter Establish a relationship with PT Schools The hiring process Who by Geoff Smart and Randy Street
Ep.301: Industry Predictions for 2024
January 04, 2024 16:55 - 47 minutes - 65.2 MBWelcome to 2024! Many physical therapists that we’ve spoken to recently seem to be moving into the new year in a sort of frustrated haze. Picture this: if you use the right tools to fight your way through the jungle, you will make it to the beautiful lagoon on the other side. Prepare yourself for the new year with our informed physical therapy industry predictions. Episode at a glance: Our goals for the podcast for 2024 Focus on your objectives for 6-12 months from now You own time, it...
Ep. 300: Happy Holidays from MEG!
December 28, 2023 15:55 - 13 minutes - 18.9 MBThe end of the year poses a great time for us to self-reflect and project for the future. If you keep doing what you’re doing, you’re going to keep getting what you’ve got! Don’t go another year saying “I wish”, “I should”, or “I could.” Give your staff the gift of merit-based compensation and give yourself the gift of entrepreneurship in private practice! Episode at a glance: Our 300th episode! What you didn’t get in PT School What is freedom? Be the Go-Getter **Special discount ...
Ep.299: The Bulletproof Compensation Model (Where Everyone Wins!)
December 20, 2023 17:02 - 38 minutes - 52.8 MBThis week, we give you the key elements that are sure to help solve your recruiting problems. The top 10% want to reap the benefits of their hard work, understand your purpose, and win alongside the group. How do you attract these A-team players? Implement a value point system and the Pay-for-performance model - which is all pros, no cons! Learn how to cultivate a culture where your employees aren’t working FOR you, but are participating WITH you. Episode at a glance: Tools for hiring & ...
Ep.298: The Fee Schedule of the Future
December 13, 2023 19:47 - 34 minutes - 47.1 MBThe “new normal” is that there is no normal. As the owner, you set the tone for your practice; and we tend to see a dramatic difference between the owners who have had executive training, versus those who haven’t. Put on your business hat and ask yourself - are you willing to change the way that you exchange with your patients? Learn which stats you should look at when evaluating your insurances, and which fee schedules the top 10% of practices are already winning with. Episode at a glance...
Ep.297: Resisting the “Doom-and-Gloom” Mindset
December 06, 2023 17:16 - 32 minutes - 44.7 MBWe’re spanning our mindset across generations today. You can resist the pressure of group agreement by learning how to out-create yesterday. This is the game that you chose to play, so let’s elevate it! Your dream is still possible, even today. Also, learn how to harness the power of meetings! Episode at a glance: The individual versus the group This is the game you chose to play Somebody out there is succeeding The power of meetings
Ep.296: The Phases of Practice Ownership
November 29, 2023 17:25 - 37 minutes - 51.7 MBIn this episode, we elaborate on the three phases of ownership and implore you to evaluate which one you are in, and how you’re planning to advance. There are definite tools and solutions to help you along each phase and to create your own future. Implement these tips to grow and outpace yesterday! Episode at a glance: Three phases of ownership Ownership = freedom Fill the knowledge void Adopt the Owner Mindset
Ep.295: Are You Just a Spectator in Your Professional Game?
November 22, 2023 12:36 - 40 minutes - 56.3 MBWe have noticed a definite mindset shift over the last couple of months. We are all aware of the Income Squeeze, but there is a difference between the mindset of something happening to you, versus discovering ways that you can rise to the challenge. Believe it or not, someone in the private practice space IS winning. Shift your focus and go from vision to victory! Episode at a glance: Don’t be the Know-It-All owner Manage by situation Don’t do it alone PT’s do care, not Billing
Ep.294: Solving the Staffing Shortage with Jimmy McKay, DPT
November 15, 2023 16:40 - 41 minutes - 57.5 MBThis week, we are excited to welcome Jimmy McKay, DPT from PT Pintcast to the show! The staffing shortage is not a new issue, nor is it the worst obstacle that the physical therapy profession has ever overcome. Come along for the ride as Jimmy and Brian volley back and forth with their actionable solutions to the staffing shortage in today’s work environment. Be the top 10% of private practices that own this mindset and implement these tools! Episode at a glance: Are you making your good ...
Ep.293: What You Missed at APTA Private Practice Conference 2023
November 08, 2023 19:06 - 37 minutes - 51.7 MBIt’s not about perfection, it’s about improvement. Conferences like the APTA’s Private Practice offer a great way to invest in yourself and in the future of the physical therapy profession. Let’s not wallow in what is happening to us, rather let’s evaluate what we’re going to DO about it. No situation lasts forever and you can get the tools that you need to make a real difference. Episode at a glance: Honest feedback about the event What can be done about it? Be a force of change 6 s...
Ep.292: Tools for Change and Evaluating Your “Why”
November 01, 2023 20:54 - 32 minutes - 44.2 MBWe are all looking for solutions to help us combat the challenges that we’re facing in business today. Here’s the secret… the solution is YOU! It might feel like there’s a lot to complain about, but what do you plan to do about it? Get the training and systems of operation that you need to elevate yourself and your staff! Episode at a glance: Evaluate the “why” Accept that you don’t know everything Don’t be a martyr The power of the Net Promoter Score (NPS) Review your website
Ep.291: Practice Solutions with Highbar Physical Therapy
October 25, 2023 19:13 - 54 minutes - 74.6 MBThis week, we had the privilege of speaking with Michelle Collie, DPT - the CEO of Highbar Physical Therapy. Originally founded as Performance Physical Therapy in Pawtucket, Rhode Island, Highbar now operates over 25 clinics across Rhode Island and southeastern Massachusetts and is rapidly expanding throughout the Northeast. No matter what stage you’re at in private practice, this could be the solution you’ve been looking for to strengthen your business. Episode at a glance: You don’t ha...
Ep.290: Innovating Your Practice with NeuFit and The Neubie
October 18, 2023 16:51 - 1 hour - 82.9 MBThis week, we’re excited to welcome back Garrett Salpeter from Neufit! This is not your mother’s TENS unit… this is an advanced technology that garners ground-breaking results and sets you apart from every other clinic in your zip code. Tune in to learn the science behind this cutting-edge device and the clinical outcomes that you can expect for your patients! Episode at a glance: Functional recovery for MS patients Neubie application and results Recent and upcoming studies Be will...
Ep.289: Become the Practice of the Future with Virtual Sally Technology
October 11, 2023 16:16 - 47 minutes - 64.9 MBThis week we are thrilled to welcome the power couple, Wendy & Mark Lucas from Virtual Sally! When we talk about advancing your clinic with technology, this is what we’re talking about. Modern problems require modern solutions - combat The Income Squeeze by optimizing your front desk system and becoming the practice of the future. Episode at a glance: How does a virtual front desk work? How does it integrate with your current system? This moves you into the Progressive PT Practice Mode...
Ep.288: How to Stand Out in a Crowded Physical Therapy Market
October 04, 2023 20:30 - 38 minutes - 52.9 MBHow do you stand out if you’re located in a crowded physical therapy market? There are two components to this: personnel and public. Modernizing your practice is a MUST in today’s environment! Learn how to put in a new structure that leverages advanced technology to enable you to outperform your competitors. Episode at a glance: The best compensation approach Ideal practice schedule Offer a student loan reimbursement program Consistent gamification & engagement What is your public l...
Ep.287: Reaction to WebPT’s Ascend Event 2023
September 27, 2023 18:33 - 43 minutes - 59.6 MBWebPT has once again hosted an insightful and innovative Ascend event. It really got us thinking… it’s a new world out there! What do we mean by that? Our industry is at a crossroads - we are running up against The Income Squeeze situation, and it’s nobody’s fault! Here are some unfiltered thoughts, along with solutions (as always). Episode at a glance: This world needs more confront It’s a two-way street! It’s a rigged system The reality of being a practice owner
Ep.286: 5 Reasons Your Practice is NOT a Top Performer
September 20, 2023 17:14 - 39 minutes - 54.7 MBToday, we present you with curated data to prove why you should strive to be transformational in your practice. These are the 5 reasons that you don’t become a top performer in physical therapy private practice - paired with actionable solutions! Learn how to enhance the effect that you have in your community and in your work culture. Episode at a glance: You cannot afford to be rigid 5 reasons your practice is not a top performer Commit to consistency Quick KPI’s (Key Performance Indi...
Ep.285: The Secret to Building a Patient-Centered Culture
September 13, 2023 16:44 - 35 minutes - 48.3 MBCulture is everything. This truly is the #1 key to having a successful practice in today’s environment. Make it clear that your staff signed on to support your entire community, not just the patients on their schedule. Tune in for the secrets to elevating your practice culture! Episode at a glance: The secret to the ideal company culture There has to be agreement before there is change Exercise the ability to withhold Learn what to delegate Impact Mag article referenced: https://ww...
Ep.284: How To Manage in the Top 10%
September 07, 2023 16:15 - 45 minutes - 62.6 MBIn our experience, the top 10% of practices are those with a solid company culture, are in demand with their public, and have a Net revenue of over 20% (financially healthy). Understand the rules of the game and take a close look at who you’re involved with in business. Run with these top systems for optimizing your environment, structure and personnel management. Episode at a glance: Set a good example in your neighborhood Know your objective data Know the products of your company divi...
Ep.283: Your Practice Savior - The Business Strategic Plan
August 30, 2023 10:00 - 40 minutes - 56.1 MBHow can a Business Strategic Plan save your physical therapy practice? This is a powerful operational tool that defines the actions of an owner based on the goals that you wish to achieve. It helps you set goals for the year, and targets for each month and quarter. The BSP helps to keep things objective, not emotional! Episode at a glance: Are you “blissfully discontent”? Mitigate your personnel issues Watch the 3-week trend Subproducts to get new patients
Ep.282: Need Cash? Top Cash-Based Services for Your Clinic
August 23, 2023 15:55 - 40 minutes - 55.7 MBWhy do you want to bring more cash into your clinic? We must accept that there are things to combat in our healthcare industry - for example, the ongoing threat of insurance cuts. There is a blatant need for change in order to stay ahead of the increasing cost of doing business. Learn how to implement these top options for cash-based success, and more. Episode at a glance: Fixed rate payments are going down WebPT’s State of Rehab Report 2022 statistics (2023 Report here) Benefits of...
Ep.281: Fighting Decreased Reimbursement
August 16, 2023 16:51 - 38 minutes - 53 MBThe only way that things change in your life, is when you change them. It’s time to go beyond “thinking outside the box” - throw away the box! Utilize these six tips and creative solutions to fight the ever-decreasing reimbursement in our physical therapy industry. Collect your Net Promoter Score and clinical outcomes to show objective data of your practice. And don’t underestimate the power of the APTA! Episode at a glance: You must be able to market your services Cash-based services as...
Ep.280: Staffing & Retention Success: Real-Life Application of MEG's Tools
August 09, 2023 18:05 - 50 minutes - 69.9 MBOne of our star clients, Jason Waz, PT has never had an issue hiring and retaining top talent, even in the competitive Florida market. Learn how Jason has expertly applied his MEG training to attract the best and the brightest, build “intrapreneurs”, hybridize his practice, and more! Discover what’s possible when you apply successful recruiting strategies in your practice. Episode at a glance: Clinical Education programs Pay-for-performance model to attract top players Advanced employm...
Ep.279: Preserving Your Future Livelihood
August 02, 2023 16:57 - 46 minutes - 64.1 MBHaving individual resilience is a true ability. Question: do things seem to just be happening around you, or are you causing them to happen? Do you have actual control of your future? Do you want more than what you’re experiencing in your day-to-day life? Get your head in the game and learn how to apply the Progressive PT Practice Model. Episode at a glance: Fuel the three buckets of your life Don’t give in to mediocrity You owe it to yourself to get educated The 4 Keys to Practice S...
Ep.278: Your Employee Retention Tax Credit (ERTC) Questions Answered!
July 26, 2023 13:53 - 51 minutes - 70.2 MBWe know that the most important thing in business is trust. Even though Brian didn’t qualify for this popular credit, he found tremendous value in the process and with the group that we highly recommend. This might be a fantastic opportunity for YOU - the practice owner! We’re thrilled to welcome Joe, a Financial Advisor in the small business 401k space and Jose, an independent consultant - who both work closely with the AIA firm. Talk to the specialists to find out if you’re eligible! ...
EP.277: Systems for a Better Patient Experience
July 19, 2023 19:58 - 32 minutes - 44.5 MBRunning a private practice is not always a walk in the park. So what do we do it all for? Are you doing it for the money? Revisit your purpose and implement these systems to achieve the ideal experience for your patients. Your patients are not just a “knee” or a “shoulder” - they are a person! Learn how to give them the best. Episode at a glance: Don’t get stuck in the mechanics You are in business for the patient Share the brand Enhance your environment (front desk!)
Ep.276: Solutions for the Overworked Practice Owner
July 12, 2023 17:37 - 44 minutes - 60.9 MBFirst of all, give yourself some grace. There is a reason you’re feeling overworked! Let’s address some common misconceptions (that Brian learned the hard way) and delve into solutions for you to operate as a business owner first, a therapist second. Don’t forget: there aren’t enough hours in the day for you to outwork a lack of knowledge. Episode at a glance: Brian’s story Common misconceptions Operational solutions to make your life easier Operational solutions to make ...
Ep.275: Is There a Leak in Your Private Practice Ship?
July 05, 2023 18:28 - 46 minutes - 86.3 MBWe hope you enjoyed the 4th of July holiday! Are you seeing more patients than your staff are? Are you having trouble differentiating your practice? Do you have a billing horror story? It’s time to identify the leak in your ship, and handle accordingly. Moral of the story… all signs lead to the Progressive PT Practice model! Episode at a glance: Leaks are most often in: A) personnel B) marketing & branding or C) billing & collections Are you recruiting even if you don’t have an opening...
Ep.274: Let’s Revisit the Hybrid Practice Model
June 28, 2023 04:30 - 28 minutes - 39.1 MBThis week, we’re revisiting the clinical side of your business to continue moving you away from the Fee-for-service model and in the direction of the Progressive PT Practice model - the future of our profession! Learn how to run your practice in 2023 and beyond with maximum viability and productivity using the Hybrid Practice model. Be a practice of the future, not a practice of the past! Episode at a glance: The practice model of the future Reduce your payroll Personnel Im...
Ep.273: The Game of Thriving
June 21, 2023 17:20 - 41 minutes - 56.9 MBSpoiler alert: it’s not about your bank account! How do you and your staff truly thrive? You thrive, together. Despite the challenges in today’s workforce, you can use these tools to elevate your environment and set your practice up for success. Stay in tune with your group both personally and professionally. Episode at a glance: What does it mean to “thrive”? Ads to attract top talent Professional development and mentorship Conflict resolution
Ep.272: Therapy in the Great Outdoors with Dr. Laura Park Figueroa, OT
June 14, 2023 19:28 - 40 minutes - 32.4 MBThis week we are so excited to interview Dr. Laura Park Figueroa! Laura is a nature-loving Occupational Therapist and the Founder of Outdoor Kids OT, Inc., a nature-based pediatric occupational therapy practice, and Therapy in the Great Outdoors, an online multi-disciplinary resource hub for nature-based pediatric therapists. What better place to help people make therapeutic gains than the great outdoors?! Episode at a glance: What is nature-based therapy? Research-proven outcom...
Ep.271: What is Leadership in Private Practice?
June 07, 2023 20:19 - 37 minutes - 51.3 MBHow can you best succeed in leadership? Don’t forget, as the physical therapy practice owner you’re a leader first, clinician second. We can’t ignore that the cost of doing business continues to skyrocket. The fact is, the better you are able to lead, the more successful your private practice will be for it. Episode at a glance: The definition of leadership The four types of owners Observe, decide and act Leadership concepts and abilities