PHCPPros: Off the Cuff
73 episodes - English - Latest episode: 6 months ago - ★★★★★ - 2 ratingsThroughout every month, our editors are holding conversations with plumbing, heating, cooling and piping leaders on current events, business, leadership, challenges, celebrations and more. The views and opinions expressed in these conversations are those of the guests, and do not necessarily represent a position of PHCPPros.
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Episodes
Warehousing and Logistics with PDI's Fielding Alderman
October 24, 2023 12:00 - 28 minutes - 19.4 MBIn our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is discussing all things warehousing and logistics with Fielding Alderman, Executive Vice President & General Manager, PDI! Tune in as Fielding shares how PDI is using Electronic Data Interchange (EDI) and Vendor Managed Inventory (VMI) to improve experiences for both customers and vendors; warehouse layout optimization; how the company has seamlessly integrated robotic systems with its workforce; PDI's 50th anniversar...
The Importance of Training in HVAC with NECC's Mark McGann
September 08, 2023 17:00 - 19 minutes - 13.3 MBIn our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is joined by Mark McGann, general manager at The National Energy Control Corporation (NECC)! Tune in as Mark discusses his role at NECC along with the importance of training in HVAC and the following: What the typical training curriculum looks like for an HVAC technician The importance of hands-on training for pneumatic controls How advancements in HVAC technology have impacted training programs How certifications pl...
Valve World Americas Expo & Conference with Tim Goedeker
May 19, 2023 12:00 - 24 minutes - 16.7 MBIn our latest episode, The Wholesaler Editor Ruth Mitchell is joined by Tim Goedeker, senior regulatory, sustainability, and technical advisor for TRICORD Consulting — and a long-standing member and supporter of the Valve World Americas Expo & Conference! Tune in to learn about Tim's journey through the industry, what's in store for attendees during Valve World Americas Expo & Conference 2023 this June, some of the event's key themes and takeaways, and more! Valve World Americas Expo & Co...
"The Water Came To A Stop" ft. Ryan Kiscaden
January 04, 2023 11:00 - 35 minutes - 24.3 MBHVACR and plumbing marketer Ryan Kiscaden joins the podcast to discuss his first children's book in the NEXT UP TRADES Series, "The Water Came To A Stop." Tune in to learn about the inspiration for the book, Ryan's writing process, his thoughts on the labor shortage, and more! About Ryan: Ryan holds a Bachelor of Arts degree in business administration and an MBA from Elizabethtown College. He lives outside of Philadelphia with his wife and two young sons. In 2020, he published a book avail...
Celebrating 70 Years in Business ft. Matco-Norca
September 08, 2022 12:00 - 35 minutes - 24.1 MBThe Wholesaler Editor Ruth Mitchell sits down with Matco-Norca team members Dan Hunt, Melissa Hunt, and Eric Berglund to discuss the company’s milestone anniversary! Tune in to learn all about their history with Matco-Norca, the company's culture of empowerment, and how it lives up to its motto: Always growing, always changing, always something new. About the Company: Matco-Norca is one of the largest independent sourcing companies marketing its own branded fittings, pipe nipples, valves, ...
Celebrating 70 Years in Business ft. Matco-Norca
September 08, 2022 12:00 - 35 minutes - 24.1 MBThe Wholesaler Editor Ruth Mitchell sits down with Matco-Norca team members Dan Hunt, Melissa Hunt, and Eric Berglund to discuss the company’s milestone anniversary! Tune in to learn all about their history with Matco-Norca, the company's culture of empowerment, and how it lives up to its motto: Always growing, always changing, always something new. About the Company: Matco-Norca is one of the largest independent sourcing companies marketing its own branded fittings, pipe nipples, valves, ...
Training the Trainer ft. Franklin Electric Business Unit Trainer Jeremiah Brodie
April 14, 2022 11:00 - 13 minutes - 9.33 MBFranklin Electric Business Unit Trainer Jeremiah Brodie joins us to discuss how he joined the PHCP industry, Little Giant's "Train the Trainer" philosophy, and the company's current training opportunities — including the FranklinTECH virtual learning platform and mobile training facilities. Little Giant produces pumping solutions for HVAC contractors and plumbing professionals. Learn more about the Franklin Electric brand at www.littlegiant.com.
80 Years in Business ft. Rob McConnell, Little Giant Business Unit Director – P/HVAC & Strategic Distribution
September 09, 2021 11:00 - 15 minutes - 10.9 MBDid you know? The core product that Little Giant still offers today was originally conceived in 1926 when plumber R.M. "Doc" Wolfe had an issue with the currently available pumps failing at a frustrating rate. As the company celebrates its 80th anniversary, Little Giant’s Rob McConnell joins PHC News Editor Steve Smith to discuss this fascinating history and how the company's products have evolved over time. Plus — hear the latest developments on Little Giant’s newest products and find out e...
One Year Later ft. Matco-Norca President and CEO Jack McDonald
June 17, 2021 11:00 - 14 minutes - 10.1 MBIn 2020, when COVID-19 changed everything, we reached out to Jack McDonald, president and CEO of Matco-Norca, to discuss the economy, our industry’s business climate — and above all — safety to customers, employees and the community. So much has happened since last year, and we wanted to know what the horizon looks like now for the supplier of globally sourced, code-compliant plumbing and PVF products. Tune in to find out what we learned!
Public Relations for Home Service Businesses ft. Ripley PR CEO Heather Ripley
April 29, 2021 10:00 - 19 minutes - 13.7 MBRipley PR CEO Heather Ripley shares public relations advice for home service businesses and discusses her new book, "Next Level Now: PR Secrets to Drive Explosive Growth for your Home Service Business."
Public Relations for Home Service Businesses ft. Ripley PR CEO Heather Ripley
April 29, 2021 10:00 - 19 minutes - 13.7 MBRipley PR CEO Heather Ripley shares public relations advice for home service businesses and discusses her new book, "Next Level Now: PR Secrets to Drive Explosive Growth for your Home Service Business."
Online & VR Training for the Skilled Trades ft. Interplay Learning CEO Doug Donovan
April 22, 2021 10:00 - 27 minutes - 19.1 MBInterplay Learning CEO Doug Donovan joins us to discuss how his company is helping to prepare the next generation of skilled tradespeople with online and virtual reality training for the HVAC, plumbing, electrical, solar and facilities maintenance workforce.
The Benefits of Press Technology ft. Viega's Troy Locke
March 18, 2021 10:00 - 25 minutes - 17.4 MBTune in to our interview with Troy Locke, manager of technical training and technical support at Viega, to get the scoop on Viega’s two new press tools: the Pressgun 6 and Pressgun Picco 6. Plus, you’ll learn all about the benefits of press technology, the current state of the press fitting market in the U.S., the training opportunities the company has in store for 2021, and more.
Disruptive Innovation ft. Milwaukee Tool Group President Steve Richman
March 04, 2021 11:00 - 30 minutes - 20.7 MBPHC News Editor Steve Smith and Milwaukee Tool Group President Steve Richman discuss how the company started to develop solutions for plumbing and heating contractors and the ways it continues to meet its philosophy of “Disruptive Innovation.” Plus, tune in to learn about some of the company’s new products, what’s in store for the year ahead, and more! Richman was appointed group president of Milwaukee Tool in January 2007 and is responsible for Milwaukee's Power Tool, Hand Tool, Accessory...
The Micro CHP Project ft. FLCC 's Cathy Ahern and Lochinvar's Eric Morrow
January 21, 2021 11:00 - 24 minutes - 16.8 MBPHC News Editor Steve Smith is joined by Cathy Ahern, director of facilities and grounds at Finger Lakes Community College (FLCC), and Eric Morrow, product manager, micro-combined heat and power products. The trio discuss Lochinvar's Micro CHP XRGI25 and why FLCC chose to integrate the combined heat and power system into a new KNIGHT boiler system.
The Benefits of Hydronic Heating ft. Lochinvar's Dan Rettig and Robert Wiseman
January 14, 2021 10:00 - 26 minutes - 18.1 MBPHC News Editor Steve Smith discusses the benefits of hydronic heating with Lochinvar product managers Dan Rettig and Robert Wiseman. Tune in to learn all about the latest residential and commercial trends, tips and tricks for installers, how to convey the advantages of hydronic heating to both homeowners and commercial property owners, and the new and updated Lochinvar products to look out for in 2021 — including the CREST condensing boiler, Power-Fin boiler, KNIGHT XL commercial boile...
The Benefits of Hydronic Heating ft. Lochinvar's Dan Rettig and Robert Wiseman
January 14, 2021 10:00 - 26 minutes - 18.1 MBPHC News Editor Steve Smith discusses the benefits of hydronic heating with Lochinvar product managers Dan Rettig and Robert Wiseman. Tune in to learn all about the latest residential and commercial trends, tips and tricks for installers, how to convey the advantages of hydronic heating to both homeowners and commercial property owners, and the new and updated Lochinvar products to look out for in 2021 — including the CREST condensing boiler, Power-Fin boiler, KNIGHT XL commercial boile...
2021 Kitchen & Bath Trends ft. NKBA CEO Bill Darcy
January 07, 2021 11:00 - 32 minutes - 22.5 MBNational Kitchen & Bath Association (NKBA) CEO Bill Darcy joins The Wholesaler Editor Ruth Mitchell to discuss the innovations that have enhanced brick-and-mortar showrooms during the COVID-19 pandemic, the results of the latest Kitchen & Bath Market Index (KBMI), and the 2021 kitchen and bath trends to watch for. Plus — discover how the association is addressing the skilled labor shortage and keeping its members engaged, as well as what's in store for the Kitchen & Bath Industry Show (KB...
Chris Carrier, Director of Marketing, Americas for RWC
November 17, 2020 12:00 - 13 minutes - 9.56 MBWe sit down with Chris Carrier, director of marketing, Americas for Reliance Worldwide Corp. (RWC) to discuss how the company is raising awareness for trade careers through its SharkBite and HoldRite brands, including its recent "Jumpstart a Plumbing Career" video that was released during Careers in Construction Month. Video Link: https://bit.ly/2HlsVOT
Anja Smith, Managing Partner of All Clear Plumbing
November 02, 2020 11:00 - 45 minutes - 31 MBAnja Smith, managing partner of All Clear Plumbing, shares her experiences working with family, how her plumbing company made it through the early days of COVID-19, and why her business decided to build both its own flate rate price book and apprenticeship program!
Larry Mayotte, Operations Manger, Service, McKinstry
October 22, 2020 10:00 - 38 minutes - 26.4 MBPHC News Editor Steve Smith and McKinstry's Larry Mayotte discuss the do's and don'ts of safely reopening commercial buildings and how the process continues to evolve.
Carl Pinto Jr., Senior Director of Marketing Communications, Bradford White Corp.
October 20, 2020 00:00 - 23 minutes - 16 MBPHC News Editor Steve Smith discusses the importance of workforce development initiatives with Carl Pinto Jr., senior director of marketing communications, Bradford White Corp., as well as the state of industry trade shows and what the company is doing to strengthen customer relationships now that we're more than six months into the COVID-19 pandemic.
75th TW Anniversary: Dr. Donald McNeeley, Chairman and CEO of Chicago Tube and Iron Co.
October 08, 2020 18:00 - 27 minutes - 18.7 MBChicago Tube and Iron Co. has been in The Wholesaler's Top Distributor listing for many years. Dr. Donald McNeeley discusses the company's 100-plus years of accomplishments, roadblocks, learning blocks and reflective moments in the seventh episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
75th TW Anniversary: Reed White, President and Managing Principal of Operations for George T. Sanders Co.
October 06, 2020 23:00 - 17 minutes - 11.7 MBGTS services the plumbing, heating, and HVAC trades as well as the general public by offering efficient and cost-effective product solutions for any project. Take a look at how the company has reached its 70th year in business with the seventh episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
75th TW Anniversary: Howard Traeger, President of Traeger Brothers and Associates
October 05, 2020 21:00 - 14 minutes - 10.3 MBFounded in 1924, Traeger Bros and Associates is Miami’s oldest and largest stocking distributor of pipe, valves, and fittings, serving a broad scope of industrial and commercial supply needs for North America, South America, and companies around the globe. Find out how the company has achieved success by “doing the right thing, every time, all the time” in our sixth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
75th TW Anniversary: Chris Fasano, President of Torrco
October 03, 2020 01:00 - 28 minutes - 19.5 MBWith a 103-year-history rooted in family, community, investing in employee development and engagement, Torrco lives its motto of “A Great Place to Work, A Great Place to Buy." Jump into this rich and colorful company history and family story for the fifth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
Max Rohr, Education and Training Manager for Caleffi
October 01, 2020 21:00 - 39 minutes - 27 MBEditor Steve Smith interviews PHC News Columnist Max Rohr, who just began working for Caleffi as an education and training manager! Tune in to hear about Max's early industry experiences and what he hopes to achieve in his new role.
Max Rohr, Education and Training Manager for Caleffi
October 01, 2020 21:00 - 39 minutes - 27 MBEditor Steve Smith interviews PHC News Columnist Max Rohr, who just began working for Caleffi as an education and training manager! Tune in to hear about Max's early industry experiences and what he hopes to achieve in his new role.
75th TW Anniversary: Karla Neupert Hockley, President of Consolidated Supply Co.
September 25, 2020 06:00 - 20 minutes - 14.4 MBEstablished in 1928, Consolidated Supply Co. is now in its fourth generation of family ownership and operation. At the helm is Karla Neupert Hockley, who ensures the company lives its mission of “We take pride in doing ordinary things extraordinarily well.” Don't miss her conversation with Editor Ruth Mitchell on family traditions, experiences, and the art of customer service for the fourth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
Karla Neupert Hockley, President of Consolidated Supply Co.
September 25, 2020 06:00 - 20 minutes - 14.4 MBEstablished in 1928, Consolidated Supply Co. is now in its fourth generation of family ownership and operation. At the helm is Karla Neupert Hockley, who ensures the company lives its mission of “We take pride in doing ordinary things extraordinarily well.” Don't miss her conversation with Editor Ruth Mitchell on family traditions, experiences, and the art of customer service for the fourth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!
Dan Rettig, Lochinvar and Arthur Smith, A.O. Smith
September 24, 2020 03:00 - 26 minutes - 18 MBPHC News Editor Steve Smith interviews Dan Rettig, product manager for Lochinvar and Arthur Smith, product manager for A.O. Smith. Tune in to hear their discussion on new developments in heat pump water heater technology as well as its ideal applications and the benefits it presents to the industry!
Dan Rettig, Lochinvar and Arthur Smith, A.O. Smith
September 24, 2020 03:00 - 26 minutes - 18 MBPHC News Editor Steve Smith interviews Dan Rettig, product manager for Lochinvar and Arthur Smith, product manager for A.O. Smith. Tune in to hear their discussion on new developments in heat pump water heater technology as well as its ideal applications and the benefits it presents to the industry!
Tom Brown, Founder of PHCPPros (Formerly TMB Publishing)
September 12, 2020 13:00 - 23 minutes - 15.8 MBIn the third episode of our special series celebrating the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell interviews Tom Brown, the founder of PHCPPros (formerly TMB Publishing). Tom established the company in 1990, when he had taken over as the new owner and keeper of The Wholesaler magazine. Tune in to learn how he has brought the magazine to its 75th anniversary and turned it into the industry’s go-to resource!
75th TW Anniversary: Tom Brown, Founder of PHCPPros (Formerly TMB Publishing)
September 12, 2020 13:00 - 23 minutes - 15.8 MBIn the third episode of our special series celebrating the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell interviews Tom Brown, the founder of PHCPPros (formerly TMB Publishing). Tom established the company in 1990, when he had taken over as the new owner and keeper of The Wholesaler magazine. Tune in to learn how he has brought the magazine to its 75th anniversary and turned it into the industry’s go-to resource!
Wyatt Kilmartin, VP of Underground Technologies at RIDGID
September 11, 2020 21:00 - 29 minutes - 20.5 MBPHC News Editor Steve Smith interviews Wyatt Kilmartin, VP of Underground Technologies at RIDGID. Tune in to hear their discussion on the state of the industry, the company's new JobSite Live series, and the exciting new RIDGID products available now and coming soon 👀.
Rick Fantham, President and CEO of Hajoca Corp.
September 05, 2020 00:00 - 18 minutes - 12.6 MBIn the second episode of our special series celebrating the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell interviews Rick Fantham, president and CEO of Hajoca Corp. Tune in to learn how Hajoca has evolved since its beginnings in 1858 and what challenges it has overcome along the way.
75th TW Anniversary: Rick Fantham, President and CEO of Hajoca Corp.
September 05, 2020 00:00 - 18 minutes - 12.6 MBIn the second episode of our special series celebrating the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell interviews Rick Fantham, president and CEO of Hajoca Corp. Tune in to learn how Hajoca has evolved since its beginnings in 1858 and what challenges it has overcome along the way.
Scott Robertson, President of Robertson Heating Supply Co.
August 26, 2020 06:00 - 21 minutes - 14.8 MBIn celebration of the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell is hosting Off the Cuff conversations with PHCP distributor CEOs and leaders! Their discussions focus on overcoming challenges, company missions and how they have evolved, and how roadblocks help build solid foundations. First up is Scott Robertson, president of Robertson Heating Supply Co.! The company, an industry leader in HVAC and plumbing wholesale distribution, is celebrating its 86th anniversary t...
75th TW Anniversary: Scott Robertson, President of Robertson Heating Supply Co.
August 26, 2020 06:00 - 21 minutes - 14.8 MBIn celebration of the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell is hosting Off the Cuff conversations with PHCP distributor CEOs and leaders! Their discussions focus on overcoming challenges, company missions and how they have evolved, and how roadblocks help build solid foundations. First up is Scott Robertson, president of Robertson Heating Supply Co.! The company, an industry leader in HVAC and plumbing wholesale distribution, is celebrating its 86th anniversary t...
Troy Locke, Manager, Technical Training & Technical Support at Viega LLC
August 11, 2020 14:00 - 28 minutes - 19.8 MBPHC News Editor Steve Smith interviews Troy Locke, manager, technical training and technical support at Viega LLC. The pair discuss the company's new TechTalk Live training series and other ways it has adapted to the challenges brought on by COVID-19.
Adam Bartman, Co-Founder of reed
July 13, 2020 20:00 - 27 minutes - 19.1 MBPHC News Editor Steve Smith interviews Adam Bartman, co-founder of reed, a water management platform for commercial buildings. The pair discuss the company's beginnings, the problems it's solving and how the reed system works.
Hans Kuster, President of AquaMotion
June 18, 2020 16:00 - 13 minutes - 8.98 MBPHC News Editor Steve Smith interviews Hans Kuster, president of AquaMotion. The pair discuss how Kuster handled being stuck in another country when COVID-19 struck, as well as AquaMotion's response to the pandemic and the new products the company has in store for 2020.
Bill Gray, President of Uponor North America
June 09, 2020 22:00 - 18 minutes - 13.1 MBPHC News Editor Steve Smith interviews Uponor President Bill Gray. The pair discuss the company's proactive response to COVID-19, manufacturing output and predictions for how the pandemic will affect both the residential and non-residential markets.
Sri Deivasigaman, Founder and CEO of Intelihot Green Technologies Inc.
May 28, 2020 19:00 - 18 minutes - 12.8 MBPHC News Editor Steve Smith interviews Sri Deivasigaman, founder and CEO of Intelihot Green Technologies Inc. Their discussion spans from the company's offerings, such as its Water Heater Health Diagnostics Service, to how it is tackling the challenges brought on by COVID-19.
Kevin Mayer, Executive Vice President of McGuire Manufacturing
May 27, 2020 03:00 - 18 minutes - 12.6 MBThe Wholesaler Editor Ruth Mitchell is joined by Kevin Mayer, executive vice president of McGuire Manufacturing Co. The duo discuss the supply chain, customer service and how being nimble and adaptive will benefit all post-pandemic.
Wes Lobo, VP of Marketing and Product Development at Watts Water Technologies (AERCO and PVI)
May 26, 2020 03:00 - 18 minutes - 12.7 MBRuth Mitchell, editor of The Wholesaler, connects with Wes Lobo, vice president of marketing and product development at Watts Water Technologies. The duo discuss the AERCO and PVI brands, the importance of staying connected, and how the company's employees are essential to the success of the business.
Wes Lobo, VP of Marketing and Product Development at Watts Water Technologies (AERCO and PVI)
May 26, 2020 03:00 - 18 minutes - 12.7 MBRuth Mitchell, editor of The Wholesaler, connects with Wes Lobo, vice president of marketing and product development at Watts Water Technologies. The duo discuss the AERCO and PVI brands, the importance of staying connected, and how the company's employees are essential to the success of the business.
Jason Fleming, Executive VP of Sales and Marketing for Noritz
May 18, 2020 20:00 - 14 minutes - 10.3 MBPHC News Editor Steve Smith interviews Jason Fleming, executive vice president of sales and marketing for Noritz. The pair discuss how the company has adapted to challenges brought on by COVID-19, as well as its latest digital marketing and training initiatives.
Dan Foley, Owner and President of Foley Mechanical
May 18, 2020 07:00 - 26 minutes - 18.5 MBPHC News Editor Steve Smith interviews Dan Foley, owner and president of Foley Mechanical. Foley shares what happened after he was diagnosed with COVID-19, including his personal recovery story and how he continued to run his business.
Mark Avron, National Sales Director at Triangle Tube and Ideal USA
May 17, 2020 05:00 - 12 minutes - 8.46 MBPHC News Editor Steve Smith interviews Mark Avron, national sales director at Triangle Tube and Ideal USA. The pair discuss how COVID-19 has affected international manufacturing operations and what lies ahead for Triangle Tube and Ideal the next few months.