Episode 59: Essential Property Manager Interview Questions

A great property manager is an absolute asset you’d want to hold on to. Having the right one who understands investment can improve your returns and greatly reduce your stress from owning a rental property. 

But don’t jump into hiring the first one you find. We’ve heard stories of investors needing to constantly follow up on an underperforming property manager - a headache you’d certainly want to avoid and despite working with property every day, most have no clue about investing and what is important to you.

In today’s episode, we are once again joined by Jewayne Loong — Property Manager of the year in 2013 and all-around expert in property management. Together, we talk about the critical questions you need to ask your prospective property manager when going through the hiring process.

Knowing the right questions will be very helpful in finding the best property manager for you and we include our answers and a guide to what’s important, so tune in now..

Resource Links:

Join the Perth Property Investment Facebook Group (https://www.facebook.com/groups/perthpropertyinvestors)

Join Jarrad Mahon’s Property Investor Update (https://www.investorsedge.com.au/join)
1 on 1 strategy session with Jarrad Mahon (https://www.investorsedge.com.au/strategy)
For more info on our award-winning and highly rated Property Management services that give you guaranteed peace of mind (https://www.investorsedge.com.au/perth-property-management-specialists/)
For more info on how our Property Sales services can ensure you get the best selling price while handling all the stress for you (https://www.investorsedge.com.au/selling-your-perth-property/)
Get Jarrad’s strategic advice towards your property purchase and development plans (https://www.investorsedge.com.au/invest-in-perth-property/)

Episode Highlights:

Introduction [0:00]
Question # 1: Does your agency specialise in property management or is it a subsidiary of a sales office? [3:42]
Question # 2: What is the incentive for your property manager to manage the property well? [6:27]
4 peace of mind guarantees that the Investors Edge offers its clients [8:24]
Question # 3: Do you understand property investment? [12:44]
Question # 4: How do you deliver property management? What’s the structure to do that? [13:54]
Question # 5: Can you manage all properties regardless of their location in the Perth metro area? [16:11]
Question # 6: What’s your strategy for leasing my property quickly? [17:47]
Question # 7: How often do I receive my payouts? [21:05]
Question # 8: How many properties does your property manager manage? [22:19]
Question # 9: Do you have an online system that allows you to check when the leases are expired? When the rents are paid up? When you can expect your next payment? [24:35]
Question # 10: What other services do you provide? [25:08]

About Jewayne Loong:

After working for more than 8 years at Investors’ Edge Real Estate, Jewayne Loong has shown great passion for helping property investors improve their property returns. After three years as a Property Manager, he was promoted to Business Development Manager and shows excellent performance to this day. Awarded as the Property Manager of the Year 2013, he helps both landlords & tenants resolve conflicts and shares insights in his monthly blog.

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