Slight Reliability Episode 54 - Trends in Incident Management with Andy Thurai

In this episode Stephen Townshend chats to Andy Thurai (VP and Principal Analyst at Constellation Research) about Andy's latest report titled "Trends in Incident Management 2023". They chat about "mean time to innocence", status pages, they debate whether AI or ML has real value for incident management, and ponder why anyone would willingly decide to become an incident commander?

You can find Andy's report here: https://www.constellationr.com/research/2023-trends-incident-management

You can find Andy on LinkedIn here: https://www.linkedin.com/in/andythurai/

You can find the official Slight Reliability podcast website at: https://slightreliability.com/

You can find Stephen at:

LinkedIn: https://www.linkedin.com/in/stephentownshend/

Twitter: https://twitter.com/the_kiwi_sre