EP041: How to Create Epic Consultations, Discovery Calls, and Experiences for Your Patients with Sachin Patel

Sachin talks today about one of the most important topics in Functional Medicine practice, and it’s all about how to build a great experience for your patients; the result is that they actually take action and get better. Your clients getting healthier is the core of your practice. Pulling people out of their internal dialogue to encourage and engage them in taking care of their lives and health is the main job of the practitioner.

 

These are the tools you will acquire by listening to this episode:

● Prepare for the client’s first interaction with your brand ● Set up a qualification process ● Value of being authentic as a practitioner ● Recognize internal and external objections ● Importance of being on time ● Intake form value ● Make the promises you can commit to ● How to make a patient feel welcomed and honored ● Dress to serve ● Creating the right atmosphere in your office and in your calls. ● Importance of recording information during appointments ● Find the patient’s objections and address them ● Why you charge a case fee ● Preframe the time of the consultation Key takeaways: [2:13] Internal and External objections clients might have  [2:45] The first appointment starts with the client’s first interaction with your brand [5:08] Qualification process before the one-on-one time with the practitioner. [6:44] Find the objections the client might have. [7:25] Budget, authority, need, and timing. [8:13] Quiz before call and discovery call before an appointment. [10:20] Be on time. [11:02] Intake form [12:54] A confident practitioner tells the truth. [15:04] The patient needs to feel welcomed and honored. [16:44] Dressing to serve [18:35] Creating the best atmosphere in the office [20:47] Virtual calls. [22:25] Recording and registering calls and appointments. [25:40] Patient’s objections according to their personalities’ types [29:33] Addressing the objections. [32:23] The “money” objection. [36:18] The “time” objection. [37:55] Case fee [40:03] Preframe your time with the patient. [41:16] Always leave the door open. Mentioned in this episode: Learn more about Sachin Patel Perfect Practice: How to Build a Successful Functional Medical Business, Attract Your Ideal Patients, Serve Your Community and Get Paid What You’re Worth, by Sachin Patel The Motivation Molecule: The Biological Secrets To Eliminate Procrastination, Skyrocket Productivity, and Get Sh!t Done, by Sachin Patel “Become Living Proof,” Sachin Patel Speak with Sachin