Zera Zheng - Business is Achieved, when Black Swan Events are Eliminated from Your Supply Chain

Zera Zheng is known for building robust business resilience programmes from scratch and bringing employees and stakeholders along on the journey by ultimately enabling them to see the importance in business resilience as a key contributor to safety, reputation, and revenue.

In this episode Zera defines business and supply chain resiliency. She also reveals what contingencies Maersk had in place for Covid and gives advice for what you can do to make your supply chains more resilient in the future.

“Resilience is like an immune system for your organisation” - Zera

Timestamps:

4.26 - How does Zera define supply chain resiliency?

8.38 - Zera gives a business resiliency program overview

16.53 - Hear about the contingency plans Zera had even before Covid hit

23.21 - Find out how we can measure business resiliency?

33.38 - Discover how Maersk mitigates impacts to the customer

39.08 - What will supply chains be like in a post Covid world?

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Connect with Zera Zheng

• LinkedIn - https://www.linkedin.com/in/zera-zheng-5b5b68b/

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Connect with Aero Wong:

• Personal website: http://aerowong.com/

• Instagram: @aerowong

• Twitter: @aerowong

• LinkedIn: @aerowong

• Facebook: @aerowongfb

• Clubhouse: @aerowong