Briana Young - Dispute Resolution is First Thing to Handle, Before You Create An E-commerce Business

Brianna Young is a Professional Support Consultant in Herbert Smith Freehills' Greater China International Arbitration team, based in Hong Kong. She has over 20 years experience in the Law profession.

In this episode we talk all about dispute resolution and why it is so important for businesses large or small. We also discuss the emergence of online dispute resolution and ask questions like can we trust companies like eBay resolution processes. Brianna also gives her top tips for small businesses related to dispute resolution.

“We are increasingly seeing contracts put onto the Blockchain” - Brianna

Timestamps:

2.18 - Brianna educates on what dispute resolution is

3.40 - Why do businesses need to think about dispute resolution?

7.46 - What should you think about before dispute resolution comes up?

13.22 - What are online and alternative dispute resolution?

18.51 - Should the customer trust the eBay process?

28.01 - Find out about online payments and Cybercourts

33.02 - Brianna’s tips for small businesses related to dispute resolution

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Connect with Brianna Young

• Website link - https://www.herbertsmithfreehills.com/our-people/briana-young

• LinkedIn - https://www.linkedin.com/in/briana-young-46794824/?originalSubdomain=hk

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