PDR Workshop Podcast

The Biggest Threats to the PDR Industry

Trying to prepare for any industry changes and threats to PDR is what we must do as business owners to be able to pivot or adjust at any given moment. We drive briefly into what could be some of the most significant changes to the automotive industry, especially dealing with Paintless Dent Repair. 

Can Customer Service Overpower Poor PDR

Dave and Chris dive into customer service and wonder if it can overpower a less than 100% PDR repair. Tune in to catch their thoughts and what they do to deliver the ultimate customer service experience in their facilities. 

Content Creation For Your Company

We take a deep dive into what platforms have been useful in 2022 for content creation for Dentless Touch. What is the importance of creating a portfolio of content for your business. 

Internal/External Goals

Goals For 2020   Pop Up Shops - 10 Car Shows Make company content more fluid   Internal Organization Monthly get togethers Measure Accountability

Are Satellite Locations Worth It?

Satellite Locations Pros - Cons   Pros - Look Bigger - Online Presence - SEO Cons - Becomes logistic nightmare - Managing multiple business - Quality control - Customer relations

Decade Recap 2010 - 2020

DECADE RECAP 2010 - 2020   Tools We Used To Use Tools that have been great for industry Marketing Strategies Networking has changed (forums, MTE) Where is Industry now

November Sales Breakdown

Chris and Dave go over the sales breakdown for Dentless Touch in the month of November. You will be able to hear how the majority of sales are acquired and where they come from. We break down November into a couple of main categories with sub categories to give us a grand total at the end of the month.

Can We Find A New Location

Tune in as we explore some new options for a retail location for Dentless Touch. We go through the beginning stages of what it takes to find, relocate, and purchase a new building. 

Transparent Vehicle Warranty

We go over the new aesthetic warranty from Transparent Vehicle Warranty. Parent owner Glassparency brings us a new take on vehicle reconditioning coverage. We go in depth on how this new package allows business owners and vehicle owners to come together. 

Interview With PDR World Cup Winner Zan Vidic

 We go over some of Zan's favorite tools that he uses to glass out these tough repairs. Zan resides in Slovenia where the work lifestyle of PDR is different. We go over some of the differences that he experiences as a master technician. 

Mobile Tech Expo - Las Vegas 2019 Recap

The Mobile Tech Expo in Las Vegas brought some new tools to the PDR industry. We also talk with some of the great techs in the industry who are always pushing the limits

Business Tips and Tricks - Mobile Tech RX Latest News

As always Mobile Tech RX delivering the latest and greatest in mobile technician software for your company and business

Business Tips and Tricks- What Is The Best Social Platform For Your PDR Business

We go over our opinions on the best social platform for your PDR business

Business Tips and Tricks - Quality Repairs vs Fast Repairs

Which is better. Is there a right or wrong?

Business Tips and Tricks - Email Marketing

PDR Workshop | Learning How To Setup A Hail Storm Pt. 3

We go over all of the little details that made the hail storm that hit our area, run as seemless as possible.

PDR Workshop | Quick Tips and Tricks for your PDR business

We go over some neat little tips and tricks to help you and your PDR business run more efficent.

PDR Workshop | Learning How To Setup A Hail Storm Pt. 2

Part 2 The dealership setting up the deal negotiating writing the estimates handling insurance making sure there was proper count reassuring everything will be handled starting cars without knowing the final number finding a shop coordinating bodies to come and push without knowing the count of cars multiple accounts needing PDR service for hail damage

PDR Workshop | Learning How To Setup A Hail Storm (Pt. 1)

First thing we did was find out the area of which the storm hit. Which may consist of physically traveling to the area and surveying possible dealerships or parking lots for damage. You can then receive a rough guesstimate on how many cars will be on the ground ready to work on within the week. Typically after that the next couple of days will be your accounts service in that area calling. If you don’t have any in that area then you are trying to promote your name in that area. A lot of sho...

PDR Workshop | Maintaining Your Tools

We show some of the different ways a technician is able to maintain some of their tools in their arsenal.

PDR Workshop | Listen Before You Hire

Check out what we feel you should do before hiring your first employee for your PDR company

PDR Workshop | The Truth About The PDR Industry

We go over what we think the REAL issues and complications are with scaling a PDR company

PDR Workshop Unscripted | Utilizing Instagram For Business

We go discuss how you can properly use Instagram for your business which will help drive sales. We found an article that reviews 10 ways to help utilize Instagram. https://www.socialmediaexaminer.com/instagram/

PDR Workshop Unscripted | How Dealerships View Their Vendors

You can check out the article we went over here: http://appliedcolors.com/so-what-do-car-dealers-think-of-their-vendors.html

PDR Workshop | Why Wholesale Is Still King

Why Wholesale Is King Monetary benefits - With multiple accounts, wholesale can lead to a day to day steady flow of income Conveience Aspect - When dealing with multiple wholesale accounts, there is little time for other avenues. It allows for a technician or a company to deliver the most value possible to there dealerships that they service. There is a cadence that will naturally progress and accounts can easily be serviced 1 -2 times a week. Sometimes 5 days a week of the volume allows ...

PDR Workshop | Is It The Tech Or The Tool

Chris and Dave discuss whether the tools or the tech make the repair. A technician can have all of the tools in their arsenal but is it up to them to know how to use them?

PDR Workshop | Mistakes Every PDR Tech Makes

Mistakes Every PDR Tech Makes Repair Not recognizing your tip Knocking down too early Using some sort of cart Estimating damage w/o light, w/o comparative pricing, w/o pre-scan Tool Variety — Not appreciating new tools or methods Looking for secondary access or all of the ways to gain access Changing tools throughout the repair — Using the best tool for the job Underestimating large damage Not asking for help Not respecting the craft/ Constant Learning Business Not understating ...

PDR Workshop | Entrepreneur vs Solopreneur

We discuss some of the major differences between being an Entrepreneur vs a Solorpreneur. What are the benefits of both What are some common practices that Entrepreneurs put in place for growth Do Solopreneurs have it easier What are some tools available for solo technicians that can help manage daily tasks

PDR Workshop Unscripted | Stanliner PDR Tools Interview

A recap with Stanliner PDR Tools on their event held by Stanliner https://www.stanlinertools.com/pages/seminar2?fbclid=IwAR1p3Ags_uw-JYaOuKLfnHxKKwPimqyCNAkbnIilmbmDPrvM5KJ4R3UH4AA You will be taking a dive into using the exciting Stanliner tools with demonstrations. You’ll get your hands dirty and seeing first hand how to use the Stanliner Tools to it’s potential. This course will cover many aspects of pdr damage including; Complex damages Deep/regular door dings Hail damage Glue pul...

PDR Workshop | Stanliner Training Recap with Chris Ray

We go over a recap of the Stanliner Tool training over the weekend. Hosted by DentKraft with Owner Don Kavanagh Stanliner Tools Kazimieras Stanliner Thomas Stanliner How can we work smarter not harder What are some new tools that will be available What did the training entail How many attended the Stanliner Training

PDR Workshop | Vehicles To Stay Away From

We go over what we feel are some of the worst vehicles to perform PDR on What categorizes a car to be on this list Metal type Impossible access R&i s needed Tools required Common dents Paint durability Please Support our Sponsors Blehm Tool Co https://pdrtoolstore.com/ Mobile Tech RX https://mobiletechrx.com/ Dentcraft PDR Tools https://dentcrafttools.com/

PDR Workshop Unscripted | Why Work Bigger Damage

We go over why we choose to work on bigger damage. Extra long creases, minor collision, body lines are all just some of the advanced repairs we choose to tackle in the field while performing Paintless Dent Removal. We go over some of the reasons why we choose to take on these big jobs rather than passing.

PDR Workshop | Tech Spotlight | John Renstrom From MTRX

We go over some of the newest features and the biggest update Mobile Tech RX has had since its release. John is able to reveal some of the ups and downs with building a highly competent software that allows mobile technicians to run their business in a smooth organized fashion from their mobile devices.

PDR Workshop | The Best Paintless Dent Repair Work Vehicle

Q&A - Episode #56 | The Best Paintless Dent Repair Work Vehicle | PDR Workshop What Do you look for in a work vehicle ,mpg , rolling billboard(branding), price, reliability, maintenance cost, Customization, Comfort What type of vehicle to you recommend for a beginner tech and a season tech Does the vehicle you pull up in make a difference How does a certain style vehicle help with efficiency What are some reasons you need to choose a cargo van for your business: Fuel savings! When cho...

PDR Workshop Tech Talk | Unscripted | Supplements and Add Ons

We go over how to make money by pre and post scanning a vehicle in your shop. Add Ons and Supplements to your estimate can lead to higher profit margins and inform the insurance companies on the challenges we deal with as Paintless Dent Repair Technicians.

PDR Workshop Tech Talk | Unscripted | PDR Lingo

We go over some of the terminology we use as PDR Technicians that typically we only understand

PDR Workshop | What Does It Cost To Start A PDR Business

Ep. 55 what’s the true cost of starting a Pdr business We all wish we knew exactly what it was going to cost to start our companies before spending a single dime. As everyone has different budgets the fact is, planning all the expenses beforehand can dramatically reduce the chances of unexpected expenses. In 2009, the Kauffman Foundation estimated that the average startup costs $30,000 lets break down how accurate this number is with a PDR Business. Training time and cost  $6-15k Tool ex...

PDR Workshop | Benefits of Partnering With a Local Tech

Ep.54 How partnering with a local tech can be beneficial What do you think of when a we say partnering up? Describe a time were you and another tech joined up What questions do you ask to figure out common interest? When is the best time to seek an alliance? Examples of how techs worked together for better effectiveness alliance[uh-lahy-uhns] a merging of efforts or interests by persons, families, states, or organizations: The positive/negative possibilities for each category Hail ...

PDR Workshop Tech Talk | Unscripted | Appearance Affecting Sales

Chris and Dave go over how Appearance Affects Sales. You can find the latest article at https://dentlesstouch.com/how-does-appearance-affect-sales/

PDR Workshop | Preparing for Your Next PDR Appointment

We discuss how we feel a technician or business owner should prepare for their next PDR appointment. Dave shows off the Tequila Tabs and Chris brings on the Carepoint Flatbar.

PDR Workshop Tech Talk | Unscripted | Time Matters

You can find the full article at https://dentlesstouch.com/three-factors-that-effects-your-dent-repair-time-tech-talk/ We talk about how we feel these three key elements affect repair time.

PDR Workshop Episode | When To Call It Quits On a Dent

Chris and Dave go over their experiences of when they have had to quit a repair due to certain circumstances. The chat engages with us and also tells stories of when they have also had to call it quits.

PDR Workshop Episode 51 Tech Spotlight Charlie Molina | ThePDRShop

We talk with Charlie Moline with ThePDRShop out of Texas. Charlie has been a technician in the dent removal industry for more than 15 years. From being a New Orleans native, to being forced to move due to Hurricane Katrina, Charlie tells us the ups and downs he has had throughout his career and where that's brought him to today as a family man, a technician, and business owner.

PDR Workshop Episode 50 Can You Learn Paintless Dent Repair With Just Online Classes

We discuss our opinions on learning paintless dent repair online. The chat was going crazy on everyones view on learning paintless dent repair from tutorials, online training platforms, and in home practice.

PDR Workshop Episode 49 Discussing The Ups and Downs as you become a PDR Technician

Join us tonight as we discuss the Ups and Downs of learning this trade (PDR) Emotional effects Technical difficulties Determination Confidence Integrity Attitude We always look forward to an engaging live chat from you guys during the show! So please don’t hesitate to join in.

PDR Workshop Episode 48 Tech Spotlight | Who is Christopher Ray

A brief Bio on Chistropher Ray. The digital enthusiast, entrepreneur, and family man. Christopher Ray

PDR Workshop Episode 47 Mobile Tech Expo 2019 Recap and Tool Haul

We have a recap on the 2019 Mobile Tech Expo. We talk about who we met, what new tools we saw, what was education day like. Ryan talks about the new tools he purchased. Dave goes over the relationships built this year. Chris talk about his experience with one of the education day classes.

PDR Workshop Episode 46 Expectations for Mobile Tech Expo 2019

Ryan, Dave, and Chris talk about their prep for the Mobile Tech Expo in Orlando, Florida. How we feel the expo itself will be, what we are excited to learn, education day, meeting a lot of the listeners.

PDR Workshop Episode 45 Who Is Ryan Shutt

We chat with Ryan Shutt about his career, business practices, and marketing skills. Ryan shows off the Willy Quick PDR knockdown and blending hammer. Chris shows off the new Dji Osmo Pocket.

PDR Workshop Episode 44 How To Point Out Pre Existing Damage

We go over how to point out pre existing damage to a customer. There may have been a previously painted panel, or previous PDR on the panel you are working. We talk about how to properly show this to a customer and incorporate that into the sale before the repair is performed. Dave shows off a magnetic knockdown from DruzToolz. Ryan shows off a great Black Friday deal with some DeWalt batteries. Chris shows off some new Hawg Glue. We answer questions from our viewers.