Although 2020 is only days away, Americans in the territories of Puerto Rico and the U.S. Virgin Islands are still recovering from devastating storms that hit back in the fall of 2017. Hurricanes Maria and Irma flooded and leveled parts of the Caribbean islands, and residents say the FEMA response has been painfully slow and inadequate. Amna Nawaz talks to The New York Times' Zolan Kanno-Youngs.