A flow app, one that steps the user through an acyclic graph, typically gathering info at each stage, can be built to provide iterative user value by gradual refinement. Let's look at how that's done. The standard flow app is when we walk the user through a complex operation, and we gather the pieces step by step. Though it looks like a straight line to any given user, the answers in previous steps actually shape the following steps, hence the directed graph under the hood. In most web environments, flows are page-to-page. In desktop apps, they're set up like wizards. It doesn't matter, the key is that we're stepping the user down a single path in the directed graph. They neither know nor care whether there are other nodes that don't concern them. I start by identifying my "cop-out".


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