Season 2, Episode 3 of the Owner Occupied podcast with Peter Lohmann & special guest Matthew Whitaker. In this episode we discuss:


(00:00) Intro


(01:35) Matthew’s background and career


(03:53) Taking a Property Management company to multiple locations


(09:26) How important are your systems and processes in enabling management across multiple markets?


(13:49) How would you approach process issues coming from one of your offices?


(16:53) Matthew’s journey of becoming an effective manager of managers


(24:27) How do you keep churn to a minimum?


(33:50) How do you balance making property owners of new acquisitions feel comfortable when you first bring them in and sticking to Evernest Processes?


(39:37) Thoughts on Resident Benefit Packages


(46:40) What would be your suggestions for an owner of a Property Management company to maximize their exit price?


(52:20) Why did your org decide that a podcast was a beneficial course of action?


(01:00:24) Evernest’s new North Star


(01:02:43) What marketing advice would you give to a small business looking to grow?


(01:06:48) How can people get in touch with you?


Learn more about Matthew Whitaker & how to connect with him here:


Evernest


Matthew on LinkedIn


300 to 3,000 Podcast


[email protected]


Learn more about Peter Lohmann & how to connect with him here:


Follow Peter on Twitter


Join Peter’s Newsletter


Visit Peter’s Website


RL Property Management


Mentioned in this episode:


DialPad


Geno Wickman

Twitter Mentions