Community, Knowledge and Measuring Success with Elizabeth Curphey

How do you measure success in your practice? Gilly is joined by an experienced osteopath and owner of the founder of The Therapy Rooms, Elizabeth Curphey. Together they explore the value of sharing knowledge, how to serve your local community and how to measure success. 

 

Clinic not working perfectly? Book a free chat with Gilly to find out how to fix it! bit.ly/osteobizchat

 

KEY TAKEAWAYS

Osteopaths know how to treat patients, they know how to practice but it's the business side of running your practice that can be really demanding. Osteopaths need to join communities, learn from each other and make mistakes so that they can grow as business owners.

 

How do you measure success? Understanding from the beginning that you need to set boundaries and determine how to will measure what a successful practice looks like is important to staying motivated and providing great customer service. Success means not comparing ourselves to others and not thinking your practice is better than another, success is different for every osteopathy. 

 

Osteopaths provide a really important service to the community and people really value the knowledge that osteopaths have. It’s important to realise you’re not selling a service the community don’t need, it’s something every one of your patients is going to benefit from in more way than one. 

 

BEST MOMENTS
“My vision was to have a multidisciplinary practice and at its peak, we had osteopaths, counsellors, therapists and nutritionists; my vision came to life.”

“This profession has given me such a lovely, wonderful and fulfilling life.”

“When people have tough experiences and they’re feeling demoralised about their practice I don't want them to feel alone.”

“We do our very best with every patient that comes through the door, but there may well be one or two in your weekly list that don’t quite get it.”

 

VALUABLE RESOURCES
The Osteobiz mastermind

www.osteobiz.as.me/consultation

www.osteobiz.com

 

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://business.facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

Topics covered are marketing, operations, team management, legacy and exit strategy, operating procedures, gold standard patient care, tech support, boundaries and so much more.

ABOUT THE GUEST

A British School of Osteopathy graduate, Elizabeth Curphey has been a qualified Osteopath for over 20 years and is currently working in Macclesfield at The Therapy Room. Her patients vary in age from the over 90s right down to newborns, as she is the only locally specially trained baby and child osteopath.