087: The Philosophy of Great Customer Service - Part 1 by Derek Sivers
Optimal Work Daily - Career, Productivity & Entrepreneurship
English - April 04, 2017 07:00 - 7 minutes - 6.56 MB - ★★★★★ - 181 ratingsEntrepreneurship Business Marketing best blog business daily day design ebook entrepreneur entrepreneurship finance Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Derek Sivers credits the success of his business to great customer service. Hear how he did it. This is Part 1 of 2. Episode 87: The Philosophy of Great Customer Service - Part 1 by Derek Sivers (Online Business). Originally a professional musician and circus clown, Derek Sivers created CD Baby in 1998. It became the largest seller of independent music online, with $100M in sales for 150,000 musicians. In 2008, Derek sold CD Baby for $22M, giving the proceeds to a charitable trust for music education. He is a frequent speaker at the TED Conference, with over 5 million views of his talks. Since 2011 he has published 34 books, including “Anything You Want” which shot to #1 on all of its Amazon categories. The original post is located here: and