Opsy artwork

Opsy

21 episodes - English - Latest episode: 9 months ago - ★★★★★ - 3 ratings

Opsy is a community of operations professionals working in tech.

Every week, we talk with a different ops person we can learn from. We'll dig into the problems they’ve faced, how they solved them, and what we can learn from their triumphs and mistakes.

Running ops at a startup is a hard job. We're here to make it a little bit easier!

Management Business Technology finance business human resoures management no-code operations people operations people ops startups tech
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Episodes

Working Strategically with Amanda Schwartz Ramirez

July 12, 2023 15:00 - 50 minutes - 40.6 MB

Amanda Schwartz Ramirez is a strategy and operations executive who's spent her career incubating products and solving problems. She's had a number of titles, but a love of solving critical problems has been at the core of all of them.  She has lots to teach us about building businesses strategically, especially in this tough market. Tune in to learn best practices you can implement in your own work! Show Notes Show notes and a full transcript of this episode is available at opsy.work. Co...

Organizational Design with Jessica Zwaan

June 08, 2023 02:51 - 55 minutes - 50.7 MB

Learn how to structure your startup correctly from the get-go by digging into organizational design with Jessica Zwaan, a self-described "commercial COO." She has lots to teach us about everything from running operations like a product team, to mastering finance when you don't have a numbers background, and even practicing non-paternalism at work. Tune in to learn best practices you can implement in your own work! Show Notes Show notes and a full transcript of this episode is available at ...

Employee Engagement with Vanesa Cotlar

April 12, 2023 14:00 - 45 minutes - 36.1 MB

Can remote teams really be as engaged and productive as colocated teams? We think so! And our guest Vanesa Cotlar is here to tell us exactly how she does it at PolicyMe, a hybrid and remote team based out of Toronto. Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech? Join our community at Opsy.work. Caro Griffin is on LinkedIn and Twitter. Vanesa Cotlar is on LinkedIn.

Building Your Career with Nicole Vasquez

March 01, 2023 14:00 - 46 minutes - 42.6 MB

We love talking to people who've crafted their career with intention, and our guest Nicole Vasquez has done exactly that.  Ignoring the pressure to climb the ladder one rung at a time, she's forged her own path "hopping from lily pad to lily pad" with the help of her intuition and her community. This strategy has recently taken her from entrepreneur to employee again, as she transitions out of her role as Cofounder and Chief People Officer at Deskpass and into a new role as COO at Refresh M...

Checking in with Caro Griffin

February 01, 2023 16:36 - 49 minutes - 39.8 MB

Show Notes Show notes and a full transcript of this episode is available at opsy.work/podcast. Connect with us Are you an opsy person in tech? Join our community at Opsy.work. Caro Griffin is on LinkedIn and Twitter. Kelli Smith is on LinkedIn and Twitter.

Platform Operations with Luis Vera

November 09, 2022 15:00 - 51 minutes - 41.3 MB

Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech? Join our community at Opsy.work. Caro Griffin is on LinkedIn and Twitter. Luis Vera is on LinkedIn. 

Business Operations with Stephen Levin

September 21, 2022 12:00 - 42 minutes - 34 MB

Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech? Join our community at Opsy.work. Caro Griffin is on LinkedIn and Twitter. Stephen Levin is on LinkedIn and Twitter. 

Workplace Operations with Cristina Mendoza

August 10, 2022 13:00 - 42 minutes - 38.7 MB

Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech? Join our community at Opsy.work. Caro Griffin is on LinkedIn and Twitter. Cristina Mendoza is on LinkedIn and Twitter. 

Compliance with Nikki Gonçalves

July 06, 2022 12:00 - 50 minutes - 40.5 MB

Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech? Join our community at Opsy.work. Caro Griffin is on LinkedIn and Twitter. Nikki Gonçalves is on LinkedIn.

Design Operations with Dominique Ward

June 01, 2022 13:00 - 41 minutes - 38.3 MB

Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech? Join our community at Opsy.work. Caro Griffin is on LinkedIn and Twitter. Dominique Ward is on LinkedIn.

Growing Your Ops Career with Barrett Brooks

May 04, 2022 17:25 - 44 minutes - 35.6 MB

Every COO role is different. This makes it one of the most exciting, but also most challenging roles at a growing startup.  You have to have your hands in a little bit of everything, and the skills to be successful in all of those functions. But what exact skills do you need to be a successful COO? How do you build those skills from your current role? And how can you leverage community and social media to help find your next role when you are ready to make a change? We're covering all of t...

The Future of Operations with Runner

April 06, 2022 14:00 - 40 minutes - 32.4 MB

There's more opportunity in operations than ever. But there's also a lot going on! What does the future of operations look like? How should an ops pro be thinking about building their career? What are the most important skills to build if you want to be a COO or VP some day? We're covering all of these topics and more in this episode. Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech? Join our community...

Recruiting with Sean Page

March 09, 2022 20:52 - 1 hour - 57 MB

Hiring is more competitive than ever, and the market shows no signs of slowing down. If there was ever a time to revisit your hiring process and think about your candidate experience, it's now!  What does good recruiting look like in this market? How do you balance inclusive practices with speed and urgency? And how can hiring managers be the best partners to their recruiters? We're covering all of these topics and more in this episode. Show Notes Show notes and a full transcript of this...

Operations Leadership with Theresa Joseph

February 02, 2022 17:00 - 42 minutes - 33.9 MB

Operations leaders are an important role at any growing startup. The titles may vary (Director, VP, COO) but the job is usually the same—do all the things that need to get done!  But what functions should they be responsible for? What does their day-to-day look like? And what kind of experience do they need to do the job? In the newest episode of the Opsy podcast, we're discussing all these questions and more with Theresa Joseph, the COO of a growing startup. Show Notes Show notes and a ...

Brian Swanick, Marketing Ops

January 05, 2022 14:00 - 54 minutes - 43.9 MB

A lot of operations pros are proud generalists—people who wear a lot of hats, and like it like that. But these days, more and more startups are seeing the value in hiring operations pros for specific teams. These specialists have created whole fields for marketing ops, design ops, product ops... the list goes on! Today, we're drilling down into arguably the most popular of these new specialties—marketing ops—with a marketing ops specialist who's been working independently in the field for ...

Marketing Operations with Brian Swanick

January 05, 2022 14:00 - 54 minutes - 43.9 MB

A lot of operations pros are proud generalists—people who wear a lot of hats, and like it like that. But these days, more and more startups are seeing the value in hiring operations pros for specific teams. These specialists have created whole fields for marketing ops, design ops, product ops... the list goes on! Today, we're drilling down into arguably the most popular of these new specialties—marketing ops—with a marketing ops specialist who's been working independently in the field for ...

People Operations with Jennifer Kim

December 01, 2021 10:00 - 54 minutes - 44 MB

In this episode, we talk to Jennifer Kim, founder of Startup Recruiting Bootcamp about the people parts of a business and how to take care of your most important asset - your team! We'll also dive into one of her proudest Opsy projects - setting up a support group for middle managers at Lever. A full transcript of this episode is available at opsy.work/podcast. You can find the lego article we talk about in the episode here. Connect with us Are you an opsy person in tech? Join our commun...

Jennifer Kim, Startup Recruiting Bootcamp

December 01, 2021 10:00 - 54 minutes - 44 MB

In this episode, we talk to Jennifer Kim, founder of Startup Recruiting Bootcamp about the people parts of a business and how to take care of your most important asset - your team! We'll also dive into one of her proudest Opsy projects - setting up a support group for middle managers at Lever. A full transcript of this episode is available at opsy.work/podcast. You can find the lego article we talk about in the episode here. Connect with us Are you an opsy person in tech? Join our commun...

Startup Operations with Megan Bianco

November 03, 2021 02:09 - 47 minutes - 38.2 MB

Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic! A full transcript of this episode is available at opsy.work/podcast. Connect with us Are you an opsy person in tech? Join o...

Megan Bianco, Scott's Cheap Flights

November 03, 2021 02:09 - 47 minutes - 38.2 MB

Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic! A full transcript of this episode is available at opsy.work/podcast. Connect with us Are you an opsy person in tech? Join o...

Opsy Trailer

November 02, 2021 00:07 - 2 minutes - 1.49 MB

Transcript available at https://opsy.work/podcast-trailer.

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