#891 - Neighborhood Crime Data Doesn’t Belong on Real Estate Sites According To Redfin

We recently decided not to add neighborhood crime data to Redfin.com. We were considering this because we’re very much focused on answering all the questions people have when they’re considering a home purchase, and we know that one of these questions is whether they’ll feel safe in a given home or neighborhood. But the data available don’t allow us to speak accurately to that question, and given the long history of redlining and racist housing covenants in the United States there’s too great a risk of this inaccuracy reinforcing racial bias. We believe that Redfin–and all real estate sites–should not show neighborhood crime data.

People Are Interested in Safety, Not Crime

One big thing we learned through our research is that there’s real variety in how people define and evaluate safety, and that it doesn’t line up very well with purely crime-based data. When we survey people about what they want to know about a neighborhood, they define safety in a number of different ways: people variously say they care whether there’s trash on the street, care solely about violent crime, or care whether they are going to frequently see people who are homeless.

https://www.redfin.com/news/neighborhood-crime-data-doesnt-belong-on-real-estate-sites/

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