#698 - United Airlines Told Its Flight Attendants NOT To Duct Tape Unruly Passengers

United Airlines has instructed its flight attendants not to use duct tape on disorderly passengers. 

John Slater, United's senior vice president of inflight services, sent a memo to flight attendants on Friday telling them to avoid using tape to restrain unruly passengers.

"Please remember that there are designated items onboard that may be used in difficult situations, and alternative measures such as tape should never be used," he wrote in the memo, which was viewed by Insider. "The overwhelming majority of our customers have been on their best behavior throughout the pandemic and returned to our flights with confidence and enthusiasm."

United declined to name the "designated items" to which Slater referred. 

Join your host Sean Reynolds, owner of Summit Properties NW, and Reynolds & Kline Appraisal as he takes a look at this developing topic.

https://www.businessinsider.com/united-airlines-tells-flight-attendants-not-to-duct-tape-passengers-2021-8

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