The Friction Free podcast series is brought to you by Onefish Twofish: www.onefishcomms.co.uk
In this 45-minute conversation with Nick Himowicz - part of our extended Onefish team and founder of Mind Apps - you will hear:
Starting to make visible some of the invisible ways we have of working together (like how we use email) so that they can be designed and improvedThe difference between people who believe that their intelligence and capabilities are static and can’t be improved (fixed mindset) and those who believe they can improve, learn and grow (growth mindset) and why that has a profound impact on how much effort people are willing to put in.Spotting and exiting parent-child approaches to developing your people and conversely responding to the “You tell us, you’re the expert” approachThe role of leaders in championing the concept of growth mindset and getting information flowing around a company, in all directionsHow to listen to customers (and actually listen), making space for it, making it easy to log and making sure it’s always top of the agendaWhat is flow, what are the conditions for flow, and why the smartphone is the single biggest smasher of your flowUnderstanding some of the tricks smartphone interface designers use to steal OUR attention to make THEIR business more valuableHow to set your phone up so that it works for YOU not the company you bought it from (including using settings you have probably never seen like turning all your icons to black and white) How to use Edward de Bono’s Six Thinking Hats to separate out the spaghetti of a meeting conversation into clear stages of thinking that allow groups to work closely togetherWhy operating in different modes (or ‘hats’) can create friction and frustrationAnd how we can work together in the same mode for example separating out strategic thinking about what SHOULD be done from exploring what information and data you have to help you do it and from discussing how we FEEL about a situation
We reference:
Carol S. Dweck - a Professor of Psychology at Stanford University. Dweck is known for her
work on the mindset psychological traitGary Vaynerchuk @garyvee -
The Value of a 3-Minute Call Edward de Bono is commonly acknowledged as the father of lateral thinking and author of
Six Thinking Hats
Find Nick via Onefish Twofish and here:
On Twitter @nickhimo
www.getmindapps.com
Find Onefish Twofish here:
on Twitter @onefishcomms and @cbedingfield
https://www.onefishcomms.co.uk
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