One Minute Governance
278 episodes - English - Latest episode: 22 days ago - ★★★★★ - 25 ratingsBINGE SEASON 4 NOW!!!
Season 5 coming soon-ish
Are you a director, senior executive, investor, or someone who’s just curious about corporate governance? Tune in for insights about how things work inside and outside the boardroom, based on 20 years of experience and interactions with thousands of directors from around the world. Each episode lasts about one minute and will provide you with questions to ask yourself, your board and your management team, designed to optimize the way your organization makes decisions.
Matt Fullbrook is a corporate governance researcher, educator and advisor located in Toronto.
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Episodes
BONUS: Why do corporate governance consultants mostly suck?
April 03, 2024 12:00 - 36 minutes - 33.7 MBPlease note that the title is *not* "why do most corporate governance consultants suck." Matt tries to figure out why corporate governance advice mostly doesn't work, talks about Beyonce, Benson Boone, Nine Inch Nails, Outkast, and a bunch of other stuff. Full transcript available here: https://groundupgovernance.substack.com/p/bonus-podcast-why-do-corporate-governance Playlist of songs referenced: https://open.spotify.com/playlist/0tUKlES6lyQ1KVghsVqfTF?si=ec1369c3f0cd4fac Th...
BONUS: Good governance is woke - and that's good news for everyone
February 10, 2024 13:00 - 36 minutes - 33 MBIf you're a fan of One Minute Governance or Ground-Up Governance, you know that Matt is a bit obsessed with definitions. Turns out that when we have clear definitions for a few important concepts, good governance turns woke. And that's good news for everyone. Adorable image of a guitar pedal created by DALL-E. FULL TRANSCRIPT HERE: https://groundupgovernance.substack.com/p/bonus-good-governance-is-woke-and
BONUS: Good corporate governance does not cause good corporate performance
December 28, 2023 13:00 - 26 minutes - 24.3 MBOne of the most enduring myths about corporate governance is that we should be able to find a measurable causal relationship between good governance and good performance. I think it's futile. FULL TRANSCRIPT HERE: http://groundupgovernance.substack.com/p/bonus-good-corporate-governance-does
BONUS: What corporate governance resources are *really* missing (plus, an analysis of the top 500 albums of all time)
November 30, 2023 15:00 - 20 minutes - 18.6 MBEver feel like most corporate governance resources are...just not that awesome? Ever wonder why the heck they aren't better? Matt Fullbrook has, too. In another long-ish scripted episode, Matt explains that he thinks he's figured out what's going on here...and also talks at length about Rolling Stone's top 500 albums of all time. It all (mostly) makes sense. Promise! Full transcript here: http://groundupgovernance.substack.com/p/another-bonus-podcast-what-corporate
BONUS: Good governance is basically about feelings (long story alert!)
November 09, 2023 15:30 - 26 minutes - 24.3 MBThis is the first and only episode of its kind. A long scripted story about life, death, snacks, Reconciliation, feelings, The Matrix, the desert, and good corporate governance. FULL TRANSCRIPT HERE: http://groundupgovernance.substack.com/p/bonus-podcast-good-governance-is
202. Season 4 Finale
October 26, 2023 12:00 - 1 minute - 1.73 MBWell, we’ve made it. 49 conditions, why they matter, and a little bit about what to do about them. That was the headline of season 4 of OMG: what are some conditions we might cultivate as corporate leaders in service of making decisions. But there’s also an important subtext, at least for me. The subtext is this: “I was wrong.” To be fair, I’m pretty sure I continue to be wrong, but at least now I’m aware. If you’d played the last 52 episodes of this podcast for me even 5 years ago, I’d have...
201. I’m so fancy (Condition #49: Formality)
October 23, 2023 12:00 - 1 minute - 1.43 MBIf there’s any part of my overall vibe, and of season 4 of OMG in particular, that you find a bit annoying or immature or naïve or whatever, I bet it’s that I’ve got this general optimism that the business of corporate leadership can be more fun and less formal. Actually, it’s not just that it CAN be more fun and less formal, but also that it SHOULD be! As in, the formality of the status quo is working against good governance. I really, sincerely believe it. Trust me, I’m not trying to under...
200. None of your business (Condition #48: Side conversations)
October 19, 2023 12:00 - 1 minute - 1.51 MBBecause of the accidental bonus episodes I mentioned last episode, here we are at episode 200 (yay!) but we still have this one and two more to go this season. Here we go: Many of the boards I’ve met feel more than a little anxiety about conversations that happen outside of the confines of the on-the-record parts of board meetings. You know what I’m talking about. “Look at those three over there: always gossiping about something.” And it’s true! Side conversations can be exclusionary, factio...
199. Can we talk for a minute? (Condition #47: Facilitation)
October 16, 2023 12:00 - 1 minute - 1.72 MBSomething weird has happened on OMG. I just realized as I’m recording this episode that I have too many episodes! That means you get two bonus episodes in season 4. Hooray? Anyway, I bet you’ve found yourself in lots of situations in your life where you had to make conversations happen. Maybe an uncomfortable lull at a dinner party. Maybe you’ve been voluntold to lead a meeting. Or maybe it’s just your job to get in rooms and get people going. No matter your approach, there’s a pretty high p...
198. Another brick (Condition #46: Education)
October 12, 2023 12:00 - 1 minute - 1.46 MBI have feelings about governance education. On the one hand, the complexity and pace of change of external conditions that affect *every* organization means that basically every director and executive has their work cut out for them when it comes to staying up to date. On the other hand, education on those external factors – even when it’s designed for boards – basically never comes with guidance on how to, y’know, actually do something useful with that education once you’re back in the regu...
197. People, helping people (Condition #45: Consultants)
October 09, 2023 12:00 - 1 minute - 1.26 MBSpoiler alert: I’m a corporate governance consultant. Not only that, but I’m ultra cynical about the value of reinforcing “normal” corporate governance conventions. Back in episode 79 I tried to provide some guidance about when and why to engage governance consultants – I listened back just now and surprisingly don’t disagree with what I said back then. That said, I really don’t think most organizations are as intentional as they probably should be when engaging consultants for governance-re...
196. Stakes is high (Condition #44: Risk)
October 05, 2023 12:00 - 1 minute - 1.08 MBLast episode, we talked a bit about stakes as a condition we can cultivate by just giving ourselves some stakes-free time to practice. In other words, just get rid of them. Stakes are a complex condition, though. Like, if there’s an emergency that threatens to kill your organization, that’s gonna affect the way you need to show up, compared to business as usual. Or if you’re my little corporation that can succeed or fail without affecting, well, anyone really. Compare that to, say, Silicon V...
195. Talkin’ ’bout PRACTICE (Condition #43: Practice)
October 02, 2023 12:00 - 1 minute - 1.51 MBFor a few years now, it’s really stuck with me that we expect directors and executives to walk into boardrooms and just be awesome. But we don’t really tell them what awesome looks like, and we certainly don’t give them any time to figure it out. Back in episode 70 I talked about the fact that thinking strategically takes practice. And it’s true! Making matters worse, we don’t really give boards any time to practice – every moment is like game time. More than that, they only get to “play the...
194. I’ve been everywhere (Condition #42: Geography)
September 28, 2023 12:00 - 1 minute - 1.36 MBOf all the things that have been turned on their heads since we’ve gotten used to virtual meetings, maybe the most significant unsung benefit is our ability to accommodate a variety of geographical locations in the same meeting. Remember how hard it used to be when we thought we had to choose between finding that elusive sliver of the calendar when we could get our board members from around the world in the same room at the same time, or else have the dreaded old school blended meeting of in...
193. Get on up (Condition #41: Physical movement)
September 25, 2023 12:00 - 1 minute - 1.27 MBLast episode I mentioned there are two things that directors tell me most affect their ability to stay engaged. The first was taking breaks. The second, related, factor is physical movement. There’s tonnes of research showing a positive relationship between physical exertion and cognitive performance. But physical movement means different things to different people at different times in different contexts. I, for example, am a fidgeter. Pen clicking, leg jiggling, playing with toys, anything...
192. No rest for the wicked (Condition #40: Taking breaks)
September 21, 2023 12:00 - 1 minute - 1.24 MBIf you’re a regular OMG listener, I’m curious if you’ve ever wondered why I do the show in seasons. The honest answer is that at a certain point making the show – as fun as it is – starts feeling like a bit of a burden. I’ll be honest with you, here we are at the 42nd episode of season 4 and my energy level *really* isn’t what it was back in episode 151. But knowing that episode 200 is the start of an indefinite break does two important things. First, it helps me to stay motivated to push th...
191. Silence is golden (Condition #39: Sound/Noise)
September 18, 2023 12:00 - 1 minute - 1.57 MBBefore we dive in, let’s differentiate between sound and noise. Sound is audible vibrations in the air of any kind – pleasant or unpleasant. Noise is sound you don’t want. Think about all the ways that noise and sound can impact conversations and presentations. Zoom board meetings are a perfect microcosm. Just think about it: jittery internet connections, bad microphones, feedback, real-life background stuff that sneaks in, your Bluetooth headphones disconnect. Compare that to the luscious t...
190. ”Did I do that?” (Condition #38: Catchphrases)
September 14, 2023 12:00 - 1 minute - 1.66 MBYou all know by now how much I like saying that good governance is intentionally cultivating effective conditions for making decisions. Every time I think about it, I wonder about new conditions that might impact decisions and how they might be cultivated to good (or bad) effect. But there’s a flipside to repeating a phrase ad nauseam, which is the risk that the words stick but the meaning disappears. People just say the phrase without thinking about it too deeply, or worrying about the impa...
189. Too much of something is bad enough (Condition #37: Subtraction neglect)
September 11, 2023 12:00 - 1 minute - 1.79 MBWelcome to the final episode in the OMG urgency miniseries. I recently learned about a mindblowing – to me – cognitive bias that I’d never heard of before. It’s called subtraction neglect. Check out the HBR article “When subtraction adds value” by Adams, Converse, Hales and Klotz, which is based on their very cool research. If you’re more of a podcast person, check out the Less is More episode of Katy Milkman’s Choiceology show. Anyway, I’m pretty sure subtraction neglect might be the insidi...
188. I’m on the next flight to be by your side (Condition #36: People’s real lives)
September 07, 2023 12:00 - 1 minute - 1.6 MBI had a conversation recently with a great friend of mine who’s been on somewhere approaching 3 million different boards. He’s really not sold on my whole vibe when it comes to corporate governance, which is fair and totally fine. He explained a key part of his resistance like this: “Matt, when you’re in a board meeting all you’re thinking about is that Bob’s flight leaves at 6:45 and we have 13 complex agenda items to go, so how are we gonna just get through all of this?” Sure, we’re back t...
187. The joy of repetition (Condition #35: Meeting frequency)
September 04, 2023 12:00 - 1 minute - 1.7 MBSome of you are tuning in to this episode expecting me to solidly dis the concept of regularly scheduled board meetings, and maybe even urge you to reject it. At the risk of disappointing you, I honestly just don’t feel that strongly about it. Let’s be real, most people have complicated lives with only limited tolerance for spontaneity, especially when it comes to something as fundamentally, um, boring as a board meeting. Having a regular board calendar and cadence matters! In part because i...
186. Time is not on our side (Condition #34: Agendas)
August 31, 2023 12:00 - 1 minute - 1.7 MBIt’s a bit of a mindf… what’s a polite way to say that? OK, I just googled it and it there really isn’t one. Someone suggested “mindception,” but I think that may be the actual worst word I’ve ever heard. Anyway, it’s a bit of a, ugh, mindception how similar most board agendas are to each other. Not just from one meeting to another, but from one organization to another. Quick aside, if you want a shocking dive into a quagmire of misogyny and racism, check out the Wikipedia entry for “hysteri...
185. Do the Hustle (Condition #33: Urgency)
August 28, 2023 12:00 - 1 minute - 1.67 MBThere are lots of reasons why boards get fixated on policies and by-laws and other procedural guardrails. One of the most common and, frankly, justifiable reasons is that there’s just. so. much. Stuff. To. Do. So much stuff. Even just the list of backward-oriented compliance and oversight tasks seems endless and is *so* time consuming. Most organizations I know wouldn’t even permit themselves the privilege of *dreaming* of a board meeting that runs on time, let alone one that built in a bit ...
184. I just wanna break the rules (Condition #32: policies & by-laws)
August 24, 2023 12:00 - 1 minute - 1.44 MBI don’t think I’ve said it out loud yet, but the most important theme of season 4 of OMG is that I’m trying to convince you that experimentation is at the heart of good governance. In fact without experimentation - and by extension, creativity – I’m not convinced that good governance is possible. One of the great tragedies of the past two-plus decades of corporate governance trends is how many organizations and governance professionals basically see corporate governance as precisely equal to...
183. I fought it, and it won (Condition #31: Laws)
August 21, 2023 12:00 - 1 minute - 1.58 MBLet me talk about Canadian boards for a second. We indoctrinate our boards with the phrase “you owe your primary fiduciary duty to the corporation.” It’s factually correct, concise and memorable. Problem is, on its own it’s substance-free. Think about it. What the heck does it mean to have a duty to the corporation? Whether you’re a Canadian or not, take a second to think about what it means to you. When asked, many people offer that they think it means you are responsible to look after the ...
182. Paid the cost to be the boss (Condition #30: hierarchy)
August 17, 2023 12:00 - 1 minute - 1.56 MBFor the first time in OMG history, I scrapped an entire script concept in the crafting of this episode. I had a whole nother narrative here that was about rules and bosses and a bunch of other stuff that, sure, matters to corporate governance, but it just didn’t align well with the spirit of our season-long thing about the conditions that affect decisions. So instead, let’s remember back to episode 135, called “is everyone in an organization ‘doing’ corporate governance?” The argument I made...
181. ...Except for all the others (Condition #29: democratic process)
August 14, 2023 12:00 - 1 minute - 1.64 MBIn the last episode I tried to encourage you not to fall back on the temptation to use your corporate model as an excuse not to try new things in the boardroom. In my experience, the most common constraint related to corporate structures and models is democracy. And democratic processes are *definitely* a condition that affects decision-making. And let’s be honest, it’s not likely that we can be too intentional about democratic processes themselves, although we *can* be intentional about oth...
180. A structure which has no relation to reality (Condition #28: corporate model)
August 10, 2023 12:00 - 1 minute - 1.54 MBIf you’re anything like me, you’re kinda inspired by the idea of good governance as being intentional about all these conditions we’re talking about, but you also find yourself mostly doing the same stuff as always. Or at least you find it hard to break the gravity of your habits and routines. In a lot of boardrooms, one of those habits is to fall back on the excuse of your corporate model as a reason not to try new things. “We’re a huge listed company, it’s just not proper for us to experim...
179. About as happy as they make up their minds to be (Condition #27: mood)
August 07, 2023 12:00 - 1 minute - 1.59 MBYou can probably tell from the last few episodes that I’m on a bit of a Google Scholar binge right now when it comes to OMG. And if you browse through the conditions we’ve covered so far this season, part of the subtext is that people’s moods matter. I definitely don’t want to leave you with the impression that you’ve failed unless everyone feels great all the time. I mean, sure, I think board meetings are altogether too serious for the most part, but that doesn’t mean they’re not, y’know, w...
178. From Paris, naturally (Condition #26: smell)
August 03, 2023 12:00 - 1 minute - 1.72 MBI like a lot of different smells. A lot of food and drink smells make me happy. I am ambivalent to most cosmetic fragrances, but really like some others (and ya, I also can’t stand some of them). I love many of the varied smells in a natural environment. I even kind of like the smell of skunks because I think skunks are very cute and hilarious, so I get excited when I smell one and sometimes wander around to see if I can find it. Some other people have really negative reactions to smells – b...
177. I’m brain-dead, virtually (Condition #25: caffeine)
July 31, 2023 12:00 - 1 minute - 1.73 MBLet’s just get it out of the way: caffeine is one of the world’s great miracles. If you’re not a caffeine consumer, that’s fine: we can still be friends. But, I will never completely get you. For the rest of us, every bit of scientific evidence that I’m aware of suggests that caffein consumption, in moderation, is both good for us – protecting against cardiovascular disease, obesity, diabetes, some cancers, and more – and also has the potential (in my experience) to make us feel like we hav...
176. Think well, love well, sleep well (Condition #24: food)
July 27, 2023 12:00 - 1 minute - 1.52 MBLet’s dive in to the second half of season 4 with one of the most important conditions of all: food. Food matters *so* much to people’s moods, cognitive performance and attention spans that I’m sure it’s obvious why it’s on my list here. Let’s start with the silly extremes. If you don’t feed people anything for long enough, they’re just gonna leave, and that’s after they stop paying attention and/or get all hangry. That said, if you set out a luxurious banquet of everyone’s favourite food wi...
175. Vibe check: Season 4 half-way point
July 24, 2023 12:00 - 1 minute - 1.78 MBOK, we’re 23 conditions in with 24 to go. How you feeling? I’m willing to bet that some of you have occasionally felt a bit of “really?? Temperature?? We’re talking about a frickin boardroom! Get out of here with this trivial nonsense.” And honestly I’m not trying to convince you that you need to pay special attention to every single one of these conditions during every part of every board meeting. But I think we’re doing a pretty good job so far of showing how each of these factors really *...
174. Here, there and everywhere (Condition #23: blended meetings)
July 20, 2023 12:00 - 1 minute - 1.69 MBYou remember in the before times when people who couldn’t attend board meetings in person would attend by (gag) telephone? It was awful for everyone involved, but especially for the poor souls on the phone. Can’t see anyone. The conference phone audio makes it impossible to hear, well, anything. You sit through any breaks in the action listening to other people socializing. You don’t get to follow the exact flow of the slides or other materials. Worst of all, everyone forgets you exist becau...
173. Don’t stand so close to me (Condition #22: virtual meetings)
July 17, 2023 12:00 - 1 minute - 1.63 MBWhile the whole world was virtual, I worked *really* hard on trying to figure out how to do facilitation, teaching and speaking on Zoom or whatever in ways that are engaging, interesting, useful, and that ultimately lead to meaningful learning and even behaviour change. I’m not saying I nailed it, but I feel pretty good now when I’m asked to conduct a virtual session of some kind, whether it’s for an audience of five or five hundred. In other words, I’m now convinced it’s possible to do good...
172. I’ll be there for you (Condition #21: in-person)
July 13, 2023 12:00 - 1 minute - 1.3 MBI’ll just say it up front, I’m a huge fan of in-person board meetings. This is just one person’s opinion, but I believe that every board meeting that is not an emergency AND requires either substantial discussion or a consequential decision or both should be *completely* in-person except in super exceptional circumstances. Yes, I know I am leaning a bit away from inclusion here and there are all sorts of reasons why some individuals may not be able to safely show up in person to board meetin...
ANNOUNCEMENT: Sound-Up Governance, now available wherever you get your podcasts
July 11, 2023 14:35 - 1 minute - 1.07 MBSound-Up Governance now available on mainstream podcast platforms: https://pods.to/soundup TRANSCRIPT Hi everyone, just a quick announcement that I've removed the paywall on the Ground-Up Governance platform at groundupgovernance.com. Mostly what that means is that the Sound-Up Governance podcast is now available for anyone to hear without a subscription. Sound-Up Governance is a longer form interview podcast featuring lots of quirky corporate governance personalities, people you wouldn...
171. VHS or Betamax? (Condition #20: technology)
July 10, 2023 12:00 - 1 minute - 1.55 MBMy friend Andrew recently told me about a platform called Zeck. Go to Zeck.app to check it out. The first sentence on their About Us page reads “Zeck is reimagining the way board decks, board prep, and board governance (the bane of all of our work experiences) are approached...which is to say #DeathToBoardDecks.” Also one of their founders is the actor Edward Norton (?) Anyway, I reached out to them right away to ask if I could interview someone and hear more about the story. I don’t know ab...
170. Sectional, loveseat or modular? (Condition #19: furniture)
July 06, 2023 12:00 - 1 minute - 1.68 MBIf you missed the last episode, it was about room layouts. Take a minute or two and listen to it now if you haven’t yet. I’ll wait… OK, so now that we have room layouts and furniture on our minds, in an imaginary situation where it *is* possible to re-furnish your boardroom, what furniture would you want? I mean if you could choose literally anything. Maybe you really do want something modular. Something that could easily be shuffled into different configurations without disrupting the flow ...
169. Everything in its place (Condition #18: room layout)
July 03, 2023 12:00 - 1 minute - 1.66 MBEpisode 144 last season was about boardroom layout. In that episode, I admitted that I’m obsessed with boardrooms. Specifically, I’m obsessed with the fact that they’re all laid out essentially the same for literally no reason other than that’s how boardrooms are laid out. If you’re at all convinced that your boardroom layout is an important condition for decision-making, then ask yourself: what favours is a conventional layout doing when it comes to generating inclusive dialogue in an effic...
168. Don’t forget to layer (Condition #17: temperature)
June 29, 2023 12:00 - 1 minute - 1.42 MBWe all know the trope about gender and temperature. Men like it cold, women like it hot. And, for the most part, we unsurprisingly set the temperature in workplaces so that men are happier than women. Layer in conventions about workplace attire, and we have yet another set of conditions that are hostile to women in the workplace (sorry for the layer pun). And this isn’t just about preferences. A 2019 study in PLoS One found that increasing the temperature in workspaces had a greater positive...
167. Set the mood (Condition #16: lighting)
June 26, 2023 12:00 - 1 minute - 1.32 MBHave you ever heard someone say that stores set up specific types and intensity of lighting to get people to buy more stuff? Well, as much as that may *sound* like an urban legend, it’s not just true – it’s super true. Sorry, what I mean is that it’s true that stores are intentional about their lighting, but not just that there’s a specific type of light that makes people buy more, end of story. It turns out, according to a study from Nanyang Technological University and Northwestern Univers...
166. OK, maybe *do* just go with the flow (Condition #15: flexibility)
June 22, 2023 12:01 - 1 minute - 1.4 MBYes, yes, I know it was only two episodes ago that I went on about being intentional about the cadence of decision-making. And I stand by it! Mostly. You see, being intentional isn’t the same as choosing a path and stubbornly sticking to it. Best laid plans blah blah. But here’s the thing: unexpected stuff happens! Yes you have laws and regulations and policies to follow (more on that later in the season) but those really only affect a little bit of the work of good governance. Here’s a triv...
165. Cinderella at midnight (Condition #14: scheduling)
June 19, 2023 12:00 - 1 minute - 1.65 MBIf we made a ranking of the governance conditions that were both easy to improve and super resistant to change, meeting scheduling would be pretty close to the top. It’s also one of those conditions where we kinda look for the compromise that nobody is happy with but everyone can sorta live with instead of trying different things every once in a while that might be AWESOME for some people, even if they might be a little bit worse for others – as long as those others get the chance for someth...
164. Don’t ever go with the flow. Be the flow. (Condition #13: cadence)
June 15, 2023 12:00 - 1 minute - 1.73 MBYou know when you’re learning something new like a sport or a musical instrument or a language or game or whatever? Sometimes it just clicks right away for some reason and you’re like “UGGGGH can we please just move faster! I’m ready!” But then sometimes it feels more like “wait, stop, stop, stop…WHAT IS HAPPENING? I’m really not getting this. I need to slow down.” And if you’re learning in a group, usually there’s at least one person at either end of that spectrum, both of which are pretty ...
Ground-Up Governance Definition #7 - Company
June 14, 2023 12:00 - 2 minutes - 2.25 MBEvery Wednesday, OMG will share an audio version of a definition from the Ground-Up Governance platform.
163. Fool me once (Condition #12: trust)
June 12, 2023 12:00 - 1 minute - 1.67 MBOK I know this sounds kinda dumb but I Googled “trust definition” before writing this script. So here’s my class presentation on trust. Oxford Dictionary defines trust as a “firm belief in the reliability, truth, ability, or strength of someone or something.” In other words, it’s like the opposite of doubt. And one of the things I like about that definition is that we can imagine ourselves trusting someone’s reliability or ability, but doubting the truth of something they say. The fact that ...
162. Agreeing to disagree (Condition #11: Conflict)
June 08, 2023 12:00 - 1 minute - 1.49 MBBuilding on the previous episode, a close cousin of psychological safety is conflict. One of the most obvious symptoms of a lack of psychological safety in a boardroom is a complete lack of conflict. Conflict doesn’t have to be toxic or personal. It can arise naturally and constructively from disagreement. Disagreement is pretty normal in an environment – like a boardroom – where there are complex decisions at hand with multiple viable paths to explore. If we all agree on a path right off th...
Ground-Up Governance Definition #6 - Business
June 07, 2023 12:00 - 2 minutes - 2.01 MBEvery Wednesday, OMG will share an audio version of a definition from the Ground-Up Governance platform.
161. Comfortable with the uncomfortable (Condition #10: psychological safety)
June 05, 2023 13:12 - 1 minute - 1.42 MBThere’s a strange thing happening in some boardrooms I’ve encountered over the past few years. The first part of the strange thing is a positive: they’re talking about the importance of psychological safety. In general, I think of psychological safety as a set of conditions where everyone in a group or system feels like they can express what they think or how they feel without fear of being punished in some way. So yeah, no matter how old school you are, I bet you completely agree that psych...