On the Platform artwork

On the Platform

17 episodes - English - Latest episode: about 3 years ago - ★★★★★ - 6 ratings

Platforms are transforming our world. And how they do it is also changing every minute. How can you connect with all the latest developments and hear about the hottest topics and trends? Tune in to our podcast series “On the Platform”. You’ll get first-hand insights and lively debate from some of the most innovative and influential platform thinkers around. The game is changing. Stay in touch with the new rules…before they’re written.

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Episodes

Trust in a post-COVID world (Part 1)

January 18, 2021 21:35 - 26 minutes - 61.7 MB

COVID-19 has accelerated the massive growth of platform businesses. As platforms play an increasingly integrated role in how people live and organizations operate, trust is non-negotiable. But in such a dynamic and fast-moving environment, maintaining trust requires platform companies to keep up with new threats and continuously adapt.

The ride-hailing conundrum

March 10, 2020 11:00 - 9 minutes - 21.3 MB

Robin Murdoch is a guest speaker on The Information’s 411 Podcast series with Jessica Lessin. Listen as he discusses what hypergrowth companies can do to win customer loyalty from the ride-hailing sector.

Building Data and AI Ethics Committees

February 13, 2020 05:00 - 16 minutes - 30.5 MB

Exploring committee-based governance for ethics and AI and the issues confronting companies and governments as it relates to ethics and technology rules out artificial intelligence.

Global Commerce Trends

January 29, 2020 05:00 - 13 minutes - 24.1 MB

Accenture’s Software & Platforms discuss the impact platform companies have on commerce – online and offline.

A Conversation with Shopify

January 29, 2020 05:00 - 17 minutes - 31.5 MB

Accenture and Shopify discuss platform business models trends.

Blurred lines: Digital meets physical

December 19, 2019 16:53 - 13 minutes - 24.7 MB

Digital platforms are extending into a range of new services in the physical world. For some new services, the digital interaction is the most important, for others it’s the human touch that matters most. The key for digital players creating new services is to understand what consumers value at every point – and then design and deliver the experiences that meet those exact needs.

Re-engaging with SMBs: From funnel to honeycomb (Part 3)

March 13, 2019 04:00 - 12 minutes - 22.6 MB

Platform companies must reinvent how they sell to SMBs. That means replacing sales funnel approaches with continuous, human+ support. Listen as Jacqueline Morgan, Principal Director of Platform Adoption, Accenture Software & Platform and Growth Principal, and Danielle Moffat, Offering Lead, Growth Performance Services, explore how platform companies need to reinvent how they engage with SMBs – from sale to service and beyond. The old linear sales funnel is failing. SMBs are 70 percent throug...

Responsible AI and the content challenge

March 13, 2019 04:00 - 13 minutes - 12.8 MB

Consumers are hungry for content. Platforms must feed that appetite. And they're using AI to manage the huge volumes of content as efficiently as possible. The challenge? Making AI act responsibly. Listen as Martin Stoddart, Principal Director of Platform Experience, Accenture Software & Platforms’ and Principal Director for the Software and Platforms group, and Rumman Chowdhury, Accenture's Responsible AI Lead, explore some of the ethical risks and opportunities that companies face when int...

What SMBs need: Bridging the gap (Part 2)

March 13, 2019 04:00 - 19 minutes - 35 MB

There’s often a big gap between SMBs’ digital dreams and reality. To bridge it, platform offerings must be hyper-relevant and ROI-focused. Listen as Jacqueline Morgan, Principal Director of Platform Adoption, Accenture Software & Platform and Growth Principal, Accenture and Shannon Kinney, Founder and Client Success Officer, Dream Local Digital, explore what SMBs want from new technology and how platforms can build engagement with this vital market. Too much choice, too complex and too littl...

What’s next for SMBs: Growth performance solutions (Part 4)

March 13, 2019 04:00 - 13 minutes - 24.7 MB

Platform companies are under pressure to drive revenue growth in the SMB segment. Now there’s a targeted solution that does exactly that. Listen as Jacqueline Morgan, Principal Director of Platform Adoption, Accenture Software & Platform and Growth Principal, and Danielle Moffat, Offering Lead, Growth Performance Services, reveal a new, connected approach to the SMB market that’s delivering some exceptional results. Right now, many platform companies struggle to drive growth in the SMB marke...

Why SMBs matter: Market relevance (Part 1)

March 13, 2019 04:00 - 17 minutes - 27.3 MB

Often seen as one group, SMBs are anything but. To win their business, platform companies must understand SMBs’ variety – and different digital needs. Listen as Jacqueline Morgan, Principal Director of Platform Adoption, Accenture Software & Platform and Growth Principal for Accenture and Shannon Kinney, founder and Client Success Officer, Dream Local Digital, unpack the hugely diverse SMB landscape and focus on how platform companies can provide the digital solutions these companies crave. I...

Why SMBs matter: Market relevance (Part 1)

March 13, 2019 04:00 - 17 minutes - 27.3 MB

Often seen as one group, SMBs are anything but. To win their business, platform companies must understand SMBs’ variety – and different digital needs. Listen as Jacqueline Morgan, Principal Director of Platform Adoption, Accenture Software & Platform and Growth Principal for Accenture and Shannon Kinney, founder and Client Success Officer, Dream Local Digital, unpack the hugely diverse SMB landscape and focus on how platform companies can provide the digital solutions these companies crave. ...

Blue sky thinking: The aerial opportunity for business

March 13, 2019 04:00 - 13 minutes - 12.6 MB

As drones evolve from sensing the world to carrying and doing things in it, whole new vistas of opportunity open out. Businesses need to keep scanning the horizon for these high-flying technologies. Listen as Matthew Quinlan, Principal Director of Geospatial Platforms, Accenture Software & Platforms and Geospatial Platforms Lead at Accenture, is joined by Antoine Martin, Autonomous Systems Practice Lead at Accenture, to discuss the applications of drones and unmanned autonomous vehicles and ...

Can you trust your smart speaker?

March 13, 2019 04:00 - 13 minutes - 25.4 MB

Smart speakers are listening to 40 million Americans each day. But they don’t always understand what they hear. That can open the door to cybercrime. Listen as Mark Egner, Senior Manager, Accenture Security, and Malek Ben Salam, Accenture’s Cybersecurity R&D lead, examine some of the unexpected security issues that smart speakers can create. Voice-controlled devices are making our lives much easier – with the range of tasks they can address expanding all the time. But, depending how they’re ...

Living in a 3D world

March 13, 2019 04:00 - 13 minutes - 12.5 MB

Extended reality is reshaping our world, from watching a movie to visiting the doctor. And it's only just started. How can companies take advantage and make the right investments in the 3D future? Listen as Martin Stoddart, Principal Director of Platform Experience, Accenture Software & Platforms’ and Principal Director for the Software and Platforms group, and Rori Duboff, Accenture's Extended Reality Practice Lead, explore some of the challenges and opportunities that platform companies fa...

Mighty AI: Data for 20/20+ vision

March 13, 2019 04:00 - 12 minutes - 22.2 MB

Computer vision is like human vision with superpowers. From autonomous vehicles to new retail applications, it's opening new vistas of opportunity. But to realize them requires rigorous training. Listen as Matthew Quinlan, Principal Director of Geospatial Platforms, Accenture Software & Platforms and Principal Director of Geospatial Platforms, Accenture Software & Platforms and Global Geospatial Platforms Lead at Accenture and Daryn Nakhuda, CEO of Mighty AI, explore the challenges involved ...

Privacy matters: Why it's time for a new conversation

March 13, 2019 04:00 - 10 minutes - 18.9 MB

Consumers love the convenience of connected lifestyles. But they value their privacy just as much. Platform companies need to get the balance right. Those that do, earn the biggest prize of all: trust. Listen as Mark Egner, Senior Manager, Accenture Security, and David Cooper, Accenture's North America Privacy Lead, examine some of the key privacy issues that companies must bear in mind as they develop new digital products, services and experiences. Privacy is often viewed primarily as a com...