Retailer and ComicsPRO President Jenn Haines joins the show to talk about the current state of things for her shops, The Dragon in Guelph, Ontario, and comics retail as a whole. Haines discusses The Dragon's 25th anniversary, welcoming families, Guelph Comics Jam, the year for her shops, the generally strange nature of this time, variance in her shops, what's working, single issues versus trades, the single issue space, price points, balancing her two roles, the direct market environment, a recent metadata project, one thing she wants in the direct market, what excites her about the job, and more.