Customer Personas and Customer Journey Mapping, are they part of your business strategy?

OC Talk Radio

English - May 31, 2019 00:45 - 26 minutes - 24.2 MB - ★★★★★ - 6 ratings
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Lauren Feehrer, Founder and President at LoyaltyCraft Consulting joins me, your host, CMO and Brand Strategist, Angelo Ponzi at the Business Growth Café to discuss the importance of developing these key, strategic tools to help you become more competitive and develop sustainable growth for your business.