Marshmallows and Tutus – Building Communities that Thrive with Katy Farmer

In this episode, Katy Farmer, Technical Community Manager at CircleCI, talks about creating welcoming and friendly spaces, but that you had better follow her code of conduct! Katy is not here for people being rude. She protects her angels within her community. Katy is also all about treating DevRel booth people equally. Everyone is qualified to be there. Don’t ask to speak to a “technical” person, if and when in-person conferences ever resume.

Finally, Katy reminisces about working in customer service. Was it terrible? Yes, but she is very grateful that she did because it gave her the skills to help people ask questions and backtrack through problems. 

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