Scaling Salesforce Health Cloud for Insurance Companies

This episode is all about customer success and health cloud—what it is, why it's important, and how to create a strategic foundation that can effectively guide an insurance company and its customer service team to achieve the company's vision. 

In the first half of the episode, Kathir and Ryan discuss how they got introduced and how Nteli has been a truly authentic salesforce partner in establishing trust and vision for a medium-size company like Decent  and why money doesn't necessarily have to play a role in providing a truly authentic service to customers. 

In the second half of the episode, Kathir and Ryan discuss how to set the foundation for Health cloud and how to extract incremental success from your salesforce health cloud implementations. 

If you'd like to learn more about the health cloud platform and frameworks used in the episode, you can reach out to [email protected]. 

For additional resources and services provided by NTeli, visit us at  https://www.nteligroup.com/