Humans of SaaS artwork

E29- It's Harder To Be You Than You Might Think (With Diana De Jesus, Customer Success Manager, at Catalyst)

Humans of SaaS

English - April 20, 2021 16:00 - 39 minutes - 35.8 MB
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Previous Episode: E28- What Do Mark Twain & Elon Musk Have In Common? (With Jeff Breunsbach & Jay Nathan, Director of CX and CCO, respectively, at Higher Logic)
Next Episode: E29- It's Harder To Be You Than You Might Think (With Diana De Jesus, Customer Success Manager, at Catalyst)

Diana De Jesus is one of the top 100 CS strategists, co-creator of the Open Book of Customer Success, and a CSM at Catalyst Software. In this episode, Diana talks about tips, tricks, mistakes, and learnings around Customer Success, parenting, personal branding, and vulnerability.