E27- Our Brains Are Piles of Mush With Electricity (With Jon Johnson, Senior Customer Success Manager at Splash)
Humans of SaaS
English - April 06, 2021 13:00 - 28 minutes - 26.1 MBCareers Business Management customer experience startups tech client success marketing entrepreneurship catalyst customer success nps Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Jon Johnson is a professional musician turned Senior Customer Success Manager at Splash. He also led customer success at Zinier and is a founding member of the BreakoutCS community. In this episode, Jon talks about his experience as a musician and the lessons it taught him that have allowed him to excel in Customer Success.