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E19- The Mary Poppins of Startups (With Customer Experience Lead at Cutback Coach, Cairo Amani)
Humans of SaaS
English - February 09, 2021 16:00 - 31 minutes - 29.1 MBCareers Business Management customer experience startups tech client success marketing entrepreneurship catalyst customer success nps Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Cairo Amani is a career coach and CS leader. She’s the founder of ThriveNetwork, a community for the women of CS, and she currently heads up CX at Cutback Coach, a new tool to help people proactively build positive habits around alcohol consumption. In this episode, Cairo discusses alcohol consumption during the pandemic, the biggest challenges she sees as a career coach, and the advantages of working at early-stage startups.