NP Business Matters Podcast artwork

Episode #88 What To Do About Patient Balances

NP Business Matters Podcast

English - March 16, 2024 19:00 - 23 minutes - 16.4 MB - ★★★★★ - 21 ratings
Entrepreneurship Business nurse practitioners business practice owner self-employed career leadership Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


Do you have a fair amount of outstanding patient balances and difficulties collecting? 

Well, you’re not alone. It’s common, particularly in small practices, to struggle with collecting money from patients.  

Most patients never blink an eye when asked for their co-pay, deductible, or other balances. They do everything they can to pay on time and in full.

But there seem to be a few who just don’t want to pay… ever.

It’s the 80/20 rule at work… 80% (or more) pay every time, but 20% of patients (or fewer) kick and scream when asked to tap their card or write a check.

So what's an NP to do?

Show notes at https://npbusiness.org/88


Find us on Social:

Facebook: https://www.facebook.com/NursePractitionerBusiness Instagram: https://instagram.com/barbaracphillips YouTube: https://YouTube.com/NPBusiness