The Dynamic Intersection of People & Technology — Plus a Live Demonstration of ChatGPT 4o

Dr. Amy Dufrane, SPHR, CAE, is the CEO of HRCI, and the founder of HRCI’s sister organization, the HR Standards Institute (HRSI). Amy has spent her career helping businesses maximize their human capital and HR professionals maximize their careers. As HRCI’s top steward, she leads an organization dedicated to assisting more than 500,000 business-leader members around the world who want to enhance their HR and expertise through learning and certification. Amy oversees HRCI’s work to establish international HR standards in partnership with ISO, the American National Standards Institute (ANSI), and the global community. She is a member of the Wall Street Journal CEO Council, the Economic Club of Washington, DC, and CEO Update’s CEO Roundtable. Through these organizations, she connects regularly with CEOs, CHROs, and other leaders, giving her firsthand knowledge of the workplace changes happening in industries everywhere. Prior to joining HRCI, Amy held CHRO and executive HR leadership roles at organizations in a variety of industries, where she faced issues similar to those confronting the HR professionals she partners with today. She chairs the board for the Columbia Lighthouse for the Blind, is a director of the Institute for Credentialing Excellence, and serves on the advisory board of Certree and Southern New Hampshire University.