The Science of Attorney Technology Resistance with Susan Letterman White

Jared Correia spoke with a consultant about how + why law firms resist changes to technology, and how they can overcome those.

The Above the Law Non-Event is supported by vendor sponsorships.

Episode Highlights
04:50 Lawyers’ mindset on technology adoption
07:01 How emotional resistance change plays into the difficulty of technology adoption in law firms
10:49 Difficulty of adopting technology for lawyers
15:02 Motives and incentives for different roles within a law firm when introducing new technology
19:12 The notion of readiness for change model for tech adoption
21:36 Necessary resources for an effective system implementation 
24:24 The 'readiness for change' model and its application in assessing the law firm's preparedness for tech adoption
27:25 The medical industry where patient experience was enhanced through the implementation of a comprehensive tech system
29:12 The convenience brought by patient-centered tech in medical settings and client experience in legal settings

 

Episode Resources

Connect with Jared Correia [email protected] https://redcavelegal.com/ https://www.linkedin.com/in/jaredcorreia https://twitter.com/RedCaveLegal Connect with Susan Letterman White https://www.lettermanwhite.com/ https://www.linkedin.com/in/susan-letterman-white-3084398