The Law Firm As A Platform with Erik Mazzone

Jared Correia talked with a seasoned business management consultant about how law firms can build their practices more like tech companies.

The Above the Law Non-Event is supported by vendor sponsorships.

Episode Highlights
04:04 What Eric means by a law firm as a platform and its importance in providing excellent service to clients
06:36 The importance of using law practice management software
10:34 Intake: Focusing on reducing friction in the intake process
12:17 The concept of creating a client journey as part of the intake process
18:48 The importance of usability and adoption of technology and software in law firms
22:21 The most utilized document for automation to understand and appreciate its benefits
27:29 Advantage of an integrated payment processing system within a law firm's practice management software

Episode Resources