Steve Krug — Advanced Common Sense Approach to Web Usability

A highly sought-after speaker, Steve Krug is a usability consultant who has more than 20 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. He is best known for his book Don’t Make Me Think about human-computer interaction and web usability. His second book, Rocket Surgery Made Easy, is a DIY guide for Finding and fixing usability problems.

A highly sought-after speaker, Steve Krug is a usability consultant who has more than 20 years of experience as a user advocate for companies like Apple, Netscape, AOL, Lexus, and others. He is best known for his book Don’t Make Me Think about human-computer interaction and web usability. His second book, Rocket Surgery Made Easy, is a DIY guide for Finding and fixing usability problems.

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Jump to a conversation on…

7:25 Introduction of Steve’s books
8:25 A discussion of mobile first
10:55 Did responsive design hurt web design?
16:20 Weatherbug as an example of a good app.
18:55 Double tapping on an article instead of responsive design as Steve Jobs intended.
21:00 Why don’t more people do usabilty testing?
26:00 Failed prediction: usability will never get to be a line item on budgets.
29:00 Reasons why you can’t predict the future.
30:15 6 maxims from Steve’s book
34:00 Making usability tests a spectator sport
35:10 How do I get buy in from my boss?
38:20 Making sure to have good snacks for usability testing.
39:10 What qualifies as a good snack for usability testing?
39:50 Focus ruthlessly on a smaller number of problems.
42:40 When faced with problems, do the least you can do.
44:50 Dealing with legacy sites.
48:15 Brundlefly
49:15 Getting lost in Home Depot
51:25 How difficult it is to keep a blog up to date.
54:05 Contributing to the walled garden of Facebook vs blogging
56:00 Where to find Steve Krug online.
57:10 LinkedIn dark pattern annoyance.

LINKS:

Sensible.com
Steve Krug on Twitter
Don’t Make Me Think
Rocket Surgery Made Easy
LukeW
LukeW on Twitter
Hipmunk
Atomic Design by Brad Frost