Wellness Hotels. Embracing OTA’s. Customer Service Stories.

No Vacancy Live!

English - August 26, 2016 16:18 - 50 minutes - 45.9 MB - ★★★★★ - 404 ratings
Entrepreneurship Business Society & Culture Places & Travel airlines travel casino hospitality hotel Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Oddest restaurants! What’s a Management Company?

Next Episode: Armchair Chefs, Iron Chef William Shatner, Boutique Hotels & Millennials

Today Glenn goes one-to-one with Dave Eisen, Editor-in-Chief of Hotel Management magazine (www.hotelmanagement.net). The conversation goes so long and in-depth we’re saving what we had planned for next week.

Articles referenced in the show:

RLHC’s newly expanded Expedia partnership goes beyond growing the brand’s rewards membership:

http://www.hotelmanagement.net/operate/rlhc-s-newly-expanded-expedia-partnership-goes-beyond-growing-brand-s-rewards-membership

How to win, and lose, customers in a flash

http://www.hotelmanagement.net/guest-relations/how-to-win-and-lose-customers-a-flash

Subscribe on iTunes: No Vacancy with Glenn Haussman

Subscribe on Android: https://play.google.com/music/listen#/ps/Ifu34iwhrh7fishlnhiuyv7xlsm

Find Dave Eisen on Twitter at @DavidEisen3

Send your comments and questions to be answered on air to [email protected].

Follow Glenn on Twitter @TravelingGlenn.

Produced by Jeff Polly: http://www.endpointmultimedia.com/