821: Hospitable Healthcare: Just What the Patient Ordered
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English - December 07, 2023 13:52 - 38 minutes - 87.5 MB - ★★★★★ - 404 ratingsEntrepreneurship Business Society & Culture Places & Travel airlines travel casino hospitality hotel Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Dr. Stowe Shoemaker, former Dean of of the William F. Harrah College of Hospitality at the University of Nevada, Las Vegas is here to talk about his book Hospitality Healthcare which introduces healthcare providers to an original service model based on principles the hospitality industry has used to create great guest experiences.