32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)
NN/g UX Podcast
English - September 08, 2023 20:00 - 43 minutes - 76.7 MBTechnology Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 31. Service Design 101 (feat. Thomas Wilson, UXMC, Senior Principal Service Designer & Strategist)
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Research with employees might sound easy in theory: you work in the same company as the people you need to observe or interview, and you might not even need to pay them for input. However, there's a bit more to it than meets the eye. In this episode, we feature UX Master Certified Angie Li, and she discusses what has helped her organize and run successful research with internal team members.
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Employees as Usability-Test Participants (free article)
Structuring Intranet Discovery & Design Research (free article)
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User Interviews (full-day/2 half-day UXC course)
Usability Testing (full-day/2 half-day UXC course)