An outside perspective of recruitment & retention in the NHS with John Timpson

At the NHS Employers Workforce Summit in June our programme lead Robyn Palmer caught up with John Timpson CBE, chairman and owner of Timpson, the shoe repair and key cutting company.

In this podcast they talk about the importance of recruiting the right people, and the need for autonomy for frontline staff. Hear them discuss some of the challenges facing staff in the NHS and how John Timpson’s experiences might apply to the NHS context.