The secret to attracting and retaining healthcare consumers

Next in Health

English - November 29, 2023 13:00 - 19 minutes - 13.4 MB - ★★★★★ - 25 ratings
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Previous Episode: Transforming Ukraine’s healthcare infrastructure for a sustainable future

Next Episode: Harnessing data insights: Revolutionizing healthcare and costs for patients with complex chronic conditions

Tune in to hear PwC specialists discuss re-engineering the healthcare ecosystem by engaging healthcare consumers. Topics include:

Evaluating the consumer experience and engagementTrends in the market to help organizations develop and focus on their mission to enhance consumer experience and key investmentsThree capabilities that are needed to deliver on the promise of personalization, low cost, experience, and convenience

Speakers:
Derek Gaasch, Customer Transformation Principal, PwC
Elizabeth Carlson, Customer Transformation Director, PwC
Kristen Knudson, Enterprise Transformation Senior Manager, PwC
Igor Belokrinitsky, Strategy& Principal, PwC

For more information, please visit us at: https://www.pwc.com/us/en/industries/health-industries/health-research-institute/next-in-health-podcast.html.