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New World Of Work

44 episodes - English - Latest episode: 1 day ago - ★★★★★ - 9 ratings

Welcome to New World of Work: a podcast exploring the new frontier of the modern workforce. In each episode, we’ll hear from some of the world’s best and brightest people and culture experts on the cutting-edge topics HR professionals are most interested in today, explored through a global lens. The show dives into topics like the remote work revolution, hybrid workspaces, mental health and wellbeing, and managing a team effectively no matter where you and your colleagues are on the map. New World of Work is hosted by Rhys Black, Head of Workplace Design at Oyster, a global employment platform making it easier than ever to build a brilliant team on an international scale. Tune in regularly for new episodes and don’t forget to subscribe, rate, and review the podcast.

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Episodes

Community Builder Roundtable with the Mapping Ties Podcast

April 18, 2024 04:00 - 50 minutes - 46 MB

Welcome back New World of Work!  In this mini-series, we are focusing on the power of distributed teams to take companies at all growth stages to the next level.  In the final episode, Katie is joined by Anamaria Dorgo and Sophie August, co-hosts of the Mapping Ties podcast and expert internal community builders. Anamaria and Sophie are both passionate about the power of internal community, and the importance of nurturing them properly- and not forcing them when they aren’t wanted. They dis...

How Superside uses global hiring to build a team of top creative talent with Fredrik Thomassen

April 04, 2024 04:00 - 36 minutes - 33 MB

Welcome back New World of Work!  In this mini-series, we are focusing on the power of distributed teams to take companies at all growth stages to the next level.  How do start-ups and entrepreneurs leverage global hiring to build teams made up of top talent? Host Katie McCauley is in discussion with Fredrik Thomassen, founder and CEO of Superside. Superside has been a distributed company since its inception, and uses a global hiring strategy to recruit the best creative talent the world has...

The power of distributed workforces for growth, collaboration, and community with Mike Podobnik

March 21, 2024 04:00 - 32 minutes - 29.7 MB

In this mini-series, we are focusing on the power of distributed teams to take companies at all growth stages to the next level.  Webflow has been a pioneer in leveraging a distributed workforce since 2013, VP of People Mike Podobnik joins Katie to discuss how Webflow has grown and expanded with its team, and the lessons learned along the way. They discuss the challenges and opportunities of a global workforce, and how to foster community across borders.  Join Oyster's Free People Builders...

The Digital Nomad Revolution with Lauren Razavi, VP of Communications at SafetyWing

October 05, 2023 04:00 - 41 minutes - 1 MB

In this episode, Rhys and guest Lauren Razavi explore the world of living as a digital nomad. Lauren has been nomadic since 2013, and is the author of Global Natives, a book about the past, present and potential of work from anywhere. Lauren is also the VP of Communications at SafetyWing, an insurance platform for digital nomads. In this episode, Lauren and Rhys discuss what it would mean to build a country on the Internet, how companies can think about remote and flexible work, and why work...

Upskilling in the Age of AI with Rajeeb Dey MBE, Founder of Learnerbly

September 21, 2023 04:00 - 42 minutes - 1 MB

Rajeeb Dey calls himself an ‘accidental entrepreneur.’ After starting a venture to help give students a voice in their education when he was 17, he’s gone on to launch a national entrepreneurship competition with the government of Britain, and founded Learnerbly, a curated online learning platform that helps organizations make learning part of their culture. He and Rhys have an interesting and enlightening conversation about why continuous learning is so important in the age of AI, the impor...

Championing Neurodiversity in the Workplace with Conner Reinhardt

August 31, 2023 14:54 - 39 minutes - 1 MB

What does it mean to ‘neurodiversify’ the workplace, and more importantly, why is it important? In this episode, Rhys sits down with Conner Reinhardt, COO @ Mentra, to help answer those questions. Conner and the Mentra team help neurodivergent jobseekers find employers that value their unique skills, and also help educate PeopleOps teams about neurodiversity. Join Rhys and Conner for an educational chat about embracing neurodiversity in the workplace, what PeopleOps leaders can do to create ...

Influencing the C-suite with Ivori Johnson

August 17, 2023 04:00 - 35 minutes - 1 MB

Welcome back to New World of Work! In this episode, Rhys sits down with Ivori Johnson, Interim Head of People, Talent, and DEIB at ChartHop, for a discussion on influencing and convincing C-suite executives of the value and importance of the PeopleOps function. They will discuss making a clear case for the value of the function, especially in remote/hybrid environments, how Ivori uses her DEIB background to be an effective leader, and the PeopleOps ‘PR’ problem. Ivori will share her strategi...

How COVID changed benefits forever with Amy Spurling

August 03, 2023 04:00 - 37 minutes - 1 MB

In this episode, Rhys interviews Amy Spurling, founder, and CEO @ COMPT. COMPT is an all-in-one innovative reimbursement platform that is revolutionizing benefits. Not a vendor platform by design, Amy and her team built COMPT to allow organizations to offer truly personalized benefits and stipends. Rhys and Amy dive into why personalization is the way to optimize benefits, especially for a distributed workforce, and how COMPT supports local vendors. Rhys asks Amy if benefits and stipends can...

Rebuilding trust: Restoring the relationship between PeopleOps and employees with Massella Dukuly

July 20, 2023 04:00 - 50 minutes - 50 KB

In this episode, Rhys sits down with Massella Dukuly, Head of Workplace Strategy + Innovation @ Charter. With over a decade of experience collaborating with PeopleOps leaders to enhance organizational effectiveness, Massella emphasizes the impact that a robust and trusting relationship between PeopleOps and employees can have. The repercussions of a breakdown in these relationships are felt throughout the entire organization, highlighting the need for PeopleOps leaders to find solutions and ...

Empowering middle managers to combat burnout with Yen Tan

July 06, 2023 04:00 - 41 minutes - 50 KB

Welcome back to a new season of New World of Work! In the inaugural episode of season 4, Rhys sits down with Yen Tan, Co-Founder @ Kona, a Slack integration that allows managers to track morale across their teams. Yen and their co-founders started Kona in their dorm rooms after having a bad experience working remotely and knew something had to change. Since January 2020, they’ve interviewed over 800 leaders to discover their pain points when managing remote teams and built Kona to solve them...

Panel: Experts share their tips for supporting parents in the workplace

March 16, 2023 04:00 - 43 minutes - 40 MB

As we learn to navigate this new world of work, one topic that’s become a hot-button issue for many organizations is navigating parenthood in the workplace. Juggling a full-time job while raising children is no easy feat, and it’s not always easy to predict what tomorrow will look like—especially for busy working moms. In this special panel episode of New World of Work, Rhys sits down with three working moms to get their perspective on navigating motherhood in the workplace today. Featuring ...

Prioritizing DEI initiatives in a never-normal world with Manjuri Sinha

March 02, 2023 05:00 - 40 minutes - 55.9 MB

From mass layoffs to sky-high inflation, we’ve all seen the devastating impacts of economic turbulence. During times of economic uncertainty, just keeping the organization afloat can be a tall order for many leaders. As a result, companies often put crucial initiatives like diversity, equity and inclusion (DEI) efforts on the back burner—despite their best-laid plans. In this episode, Rhys explores how PeopleOps leaders can take steps to prevent this from happening and instead continue prior...

Why all leaders should be practicing scenario planning in 2023 with Maggie Kolkena

February 16, 2023 05:00 - 44 minutes - 35.6 MB

During turbulent times, the leaders who are able to embody agility, adaptability, and perseverance will thrive—and so will the organizations they lead. One way to do this effectively is by leaning into the practice of scenario planning, which is one of the topics Rhys covers in this episode along with his guest, Maggie Kolkena. Rhys and Maggie discuss why scenario planning is a critical component of strategic or annual planning, and how organizations can optimize the practice for success. Ma...

The path from PeopleOps leader to COO with Jessica Zwaan

February 02, 2023 05:00 - 35 minutes - 32.4 MB

Transitioning from one role to the next isn’t always easy, and changing industries altogether can be an even bigger challenge. However, if you’re able to transfer key skills from one role to the next, that transition can be a whole lot smoother. That was the case for this episode’s guest, Jessica Zwaan, who has made the leap from law to PeopleOps and all the way to her current role as Chief Operating Officer (COO) at Whereby, a company that’s making it easier than ever for remote and distrib...

Resource planning strategies that will help your company avoid layoffs with Warren Wang

December 22, 2022 05:00 - 39 minutes - 35.9 MB

In recent months, we’ve all witnessed the sad headlines containing the dreaded L word: layoffs. It seems that week after week, another major company is doing a big round of layoffs, impacting thousands of people and families. In this episode, Rhys sits down with an expert guest who believes that many layoffs could have been avoided if these companies had processes in place for people planning and needs forecasting. Warren Wang is the co-founder and CEO of Doublefin, an automated and collabor...

Why tracking people metrics is critical for every company’s success with Julie Jeannotte

December 08, 2022 05:00 - 42 minutes - 57.7 MB

The world of PeopleOps today is becoming increasingly data-driven. Business leaders are demanding more from their PeopleOps teams, and employee metrics are high on their wishlist. Tracking key metrics like retention rates, turnover rates and employee engagement is becoming a non-negotiable part of the job. In this episode, Rhys sits down with Julie Jeannotte, HR Expert and Researcher at Officevibe. Julie is an expert in employee engagement metrics and tracking data to gain valuable team insi...

Demystifying motivation in the workplace with Sylvia Mol

November 17, 2022 22:06 - 37 minutes - 34 MB

To kick off the third season of New World of Work, Rhys explores a topic that’s highly pertinent to the working world today, whether you’re an entry-level employee or a CEO: workplace well-being. The pandemic has made us all uniquely aware of just how precious our health, happiness, and personal relationships are, which is why many business leaders are making more of an effort to prioritize the well-being of their teams. To learn more about what’s new in the world of workplace well-being, Rh...

How to develop processes that work for your team with Chris Ronzio, founder and CEO of Trainual

September 08, 2022 08:00 - 35 minutes - 32.7 MB

In today’s fast-paced world, many of us are constantly looking for new ways to keep up with demand, speed things up, cut out the middleman and be more efficient overall. As many PeopleOps leaders will know, there’s always room for improvement, and operating procedures, process and documentation are important areas to focus on if they hope to help their teams become more efficient, productive and satisfied in their roles. In this episode, Rhys sits down with Chris Ronzio, the founder and CEO ...

How to champion diversity and inclusion as a people leader with Hugh Chichester, co-founder of Niya

August 25, 2022 08:00 - 39 minutes - 36.6 MB

Although there’s great talent to be found everywhere these days, this doesn’t always translate into diverse hiring practices. As PeopleOps leaders, it’s important that we act as champions for diversity and inclusivity as we build and scale our teams. In this episode, Rhys sits down with Hugh Chichester, the co-founder of Niya, a diversity hiring platform that connects underrepresented talent with global job opportunities. Supporting refugees and migrants, ethnic minorities, women, LGBTQ+, ne...

If companies are products, PeopleOps leaders are the product managers with Juro’s Richard Mabey

August 11, 2022 01:11 - 36 minutes - 33.2 MB

By viewing the entire company as the end product, business leaders can create everything from offer letters to benefits packages with a user-first design mindset. Similar to the teams that design and build the products that are ultimately shipped to clients and customers, PeopleOps leaders have a golden opportunity to create touchpoints that the entire staff can use, thereby creating a real difference within the organization. In this episode, Rhys sits down with Richard Mabey, the co-founder...

Strategies for setting up new hires for success with Lisa Schmuttermair and Laura Saracho

July 28, 2022 15:38 - 38 minutes - 53.1 MB

Helping new hires feel welcome and valued isn’t a new idea, but studies are showing that it could be more important than ever—especially in a remote working world, which has created unique challenges for new hires and people managers alike. In this episode, Rhys discusses the importance of onboarding and retention with two guests from Bonusly: Lisa Schmuttermair, a PeopleOps Specialist and Laura Saracho, a Content Marketing Manager who weighs in from the people manager perspective. As an eng...

Modern communication strategies for distributed workplaces with Joe Thomas

July 14, 2022 08:00 - 33 minutes - 30.9 MB

With remote work becoming the status quo and teams distributed across continents, the state of workplace communication has changed dramatically in just a few short years. In this episode, Rhys sits down with Joe Thomas, CEO and co-founder of Loom, a video messaging tool that allows users to record quick video messages in place of meetings or written communications. During their discussion, they explore effective strategies for team members hoping to build trust and get to know one another, e...

Fostering intrapreneurship in a remote work setting with Yossi Mlynsky

June 23, 2022 08:00 - 23 minutes - 32.4 MB

In the PeopleOps world, fostering a culture of intrapreneurship means promoting curiosity, bringing forward new ideas and continual improvement within the organization. By encouraging people to practice intrapreneurship within their day-to-day roles, PeopleOps leaders can help to drive forward innovation, spark creativity, and increase job satisfaction for their colleagues. In this episode, Rhys explores the concept of intrapreneurship with Yossi Mlynsky, the CEO and Founder of UpStack. As a...

Maintaining trust, connection, and conversation without the watercooler with Rajiv Ayyangar

June 09, 2022 08:00 - 34 minutes - 47.2 MB

From informal chats around the watercooler to team lunches, there’s always been room for social connection in the workplace. However, for PeopleOps leaders, the task of maintaining morale and fostering workplace connections has become more of a challenge as teams continue to shift to remote, hybrid or distributed working models. In this episode, Rhys sits down with Rajiv Ayyangar, the CEO and Co-Founder of Tandem, to discuss smart strategies for PeopleOps leaders who are hoping to rise to th...

360-degree people care: Holistic benefits in the post-pandemic era with Jack Mardack and Ricky Turner

May 26, 2022 08:00 - 46 minutes - 42.8 MB

In a post-pandemic era, many organizations have become aware of the need for a more holistic, people-centered approach to benefits plans. Employees have new expectations, and the companies who hope to attract and retain top talent in this competitive market will need to keep up with the changes. In this special panel episode, Rhys sits down with two guests: Ricky Turner, Director of Employee Relations at Facebook, and Jack Mardack, Co-Founder of Oyster, to discuss this issue from a modern Pe...

Why impact-driven businesses will come out on top in the war for talent with Nicholas Andreou

May 12, 2022 08:00 - 29 minutes - 26.8 MB

After the past two years, many people have had a chance to reflect on the values and priorities they consider to be most important in life, and for a large majority of the workforce, finding a strong sense of purpose at work has risen to the top of the list. In fact, according to a recent report by McKinsey, around 70% of people say they “define their purpose through work.” In this episode, Rhys sits down with Nicholas Andreou, the Founder of Impact Edge Consulting, to unpack the reasons why...

Why balance is the new hustle with Mai Ton

April 28, 2022 08:00 - 30 minutes - 27.7 MB

Work hard, play hard. Rise and grind. Sleep is for the weak. Do any of these modern proverbs sound familiar? If so, you’ve likely been exposed to hustle culture: a mentality that prioritizes hard work at all costs, regardless of any harmful effects it may have on your health, happiness or personal life. In this episode, Rhys explores some of the reasons why so many people continue to romanticize hustle culture, despite its obvious negative consequences. He sits down with the former Chief Peo...

Expanding the search for skilled workers with Ariel Camus

April 14, 2022 08:00 - 24 minutes - 22.6 MB

Great talent is everywhere, but many companies still tend to hire from the same tech hub talent pools like San Francisco, London, or Toronto. While there are skilled workers in developing countries, too, hiring in emerging markets like Nigeria or Argentina can come with its own unique new set of challenges. In this episode, Rhys sits down with Ariel Camus, the founder and CEO of Microverse, an online school that teaches people all around the world how to program in multiple software language...

Why your workplace strategy is now your talent strategy with Tushar Agarwal

March 31, 2022 08:00 - 36 minutes - 33.3 MB

The recent shift to remote work has helped many people find a better work/life balance, more autonomy, and a flexible schedule that suits their lifestyle. The option to work remotely has become a non-negotiable for many job seekers, and companies that don’t offer it will struggle to attract and retain qualified staff. In this episode, Rhys sits down with Tushar Agarwal, the co-founder and CEO of Hubble, to learn how the shift to remote work will change real estate needs for enterprises every...

Building a company as a product with Mark Frein

March 17, 2022 08:00 - 37 minutes - 34.6 MB

A simple mindset shift can go a long way in any business, but it’s a philosophy that can be especially useful in the world of people operations. In this episode, Rhys sits down with Oyster’s very own Chief Workplace Officer, Mark Frein, to hear his perspective on the mindset changes we can all make to lay the groundwork for successful people operations. During their discussion, Rhys and Mark explore how a simple mindset switch or even just a shift in language can make all the difference when...

Fostering connection, culture, and camaraderie through ritual building with Jess Johannson

March 03, 2022 10:00 - 24 minutes - 22.7 MB

A remote working environment comes along with multiple perks like convenience, flexibility and enjoying all the comforts of home, but it also presents its own unique set of challenges. For example, remote teams may find it more difficult to form genuine connections and build trust with their colleagues. In this episode, Rhys sits down with Jess Johannson, the Chief People Officer at Tucows, to explore how to bring a team together despite physical barriers. As a global company dedicated to ma...

Upskilling and training on a global scale with Cara Brennan Allamano

February 17, 2022 10:00 - 25 minutes - 23.7 MB

In today’s job market, it’s more important than ever to learn unique skills that help set you apart from the competition. Companies need to create a culture of continuous learning and upskilling for their teams, not only to keep a competitive edge, but also to keep their employees satisfied and engaged in their roles. In this episode, Rhys sits down with Cara Brennan Allamano, Senior Vice President of People at Udemy. As an online platform designed to help adults learn new things on their ow...

Creating a culture of continuous feedback in a remote environment with Shelby Wolpa

February 03, 2022 10:00 - 28 minutes - 26.5 MB

Sharing feedback with an employee isn’t always everyone’s favorite task, especially if that feedback happens to be less than stellar. As many of us move into full-time hybrid roles and the war for talent rages on, it’s more important than ever to ensure teams are operating on a solid foundation of trust, respect and mutual understanding. In this episode of New World of Work, Rhys sits down with Shelby Wolpa, the founder of Shelby Wolpa Consulting, for a discussion on how people operations le...

Building community in the digital age with Lars Schmidt, Founder and Community Catalyst of Amplify

January 20, 2022 05:00 - 36 minutes - 33.3 MB

As the digital revolution continues to unfold, creating a sense of tight-knit community has never been easier, but paradoxically, it’s also never been more challenging. Building a strong sense of community involves more than touching a few buttons—it requires a human perspective that leverages our unique capabilities to see one another on a fundamental level. In this episode, Rhys sits down with Lars Schmidt, the Founder and Community Catalyst of Amplify, to discuss the process of building a...

Finding alignment during times of transition with Dipti Salopek, Chief of Staff at Snyk

December 16, 2021 11:00 - 36 minutes - 33.3 MB

Since 2020, we’ve all had to cope with major transitions to the way we work, live and communicate, no matter your age, occupation or nationality. Major shifts to the status quo rarely come without a few hiccups along the way, and anyone who manages people for a living knows this all too well. In this episode, Rhys sits down with Dipti Salopek, the Chief of Staff at Snyk, a developer security platform that has seen major growth in recent years. During the episode, Dipti shares some of her sec...

Navigating the global workforce with Cory McGonigle Rose

December 02, 2021 11:00 - 35 minutes - 32.1 MB

Navigating a leadership role in people operations can be challenging, regardless of where you’re located. Add to the mix a global team operating from 100 different countries with a variety of different cultural norms, languages and customs, and things can get even trickier.  In this episode, we hear from Cory McGonigle Rose, the Senior Director of People Operations, Total Rewards, and HRIS at Chime. Cory’s career has taken her from Vegas, where she currently resides, to San Francisco, all th...

Managing Managers with Natasha Kehimkar

November 18, 2021 15:00 - 36 minutes - 33.5 MB

In many ways, the success of an organization depends on people at the managerial level. Not only is it part of their role to ensure employees are feeling happy, fulfilled and supported, but managers are also responsible for delegating tasks and facilitating communication across the company. In this episode, Rhys sits down with Natasha Kehimkar, the CEO and Founder of Malida Advisors, a team of people operations professionals that helps companies accelerate on the path to impactful leadership...

Making the move to a hybrid model with Eventbrite’s David Hanrahan

November 05, 2021 18:17 - 36 minutes - 33.6 MB

As one of the most well-known event management systems in the world, Eventbrite has been dominating the industry for over a decade. But when the pandemic hit, companies around the world were forced to make some fundamental changes to their business operations, and Eventbrite was no exception—one such change was making the transition to a hybrid working model for its hundreds of employees. In this episode of New World of Work, Eventbrite’s Chief Human Resources Officer, David Hanrahan, shares...

Connection through conflict with Kimberly Bringas

October 21, 2021 05:00 - 31 minutes - 43.2 MB

The shift to remote work has brought on a brand new set of challenges for people operations professionals as they experiment with new tools, approaches and methods to keep teams happy and communication in constant flow. On this episode of New World of Work, Rhys sits down with Kimberly Bringas, Leadership Development Partner Lead at Drizly, to discuss the best ways to approach difficult conversations and conflicts while working remotely. In her role, Kimberly works with leadership to identif...

Managing a small team on a global scale

October 07, 2021 04:06 - 30 minutes - 27.7 MB

 It’s important for companies to create a working atmosphere where everyone feels supported, included, and comfortable with collaboration, but this can become a challenge when team members are living on opposite ends of the world in separate time zones and with a diverse mix of cultural nuances. In some ways, striking the perfect balance can be even more challenging when it comes to managing smaller teams or startup settings that may not yet be equipped with all the infrastructure needed to ...

Should where you live determine what you're paid?

September 23, 2021 05:00 - 24 minutes - 22.2 MB

One challenge that’s proven to be a hot-button issue in the HR world recently is the question of whether or not an employee’s location should dictate their salary. The location-based compensation model suggests that where an employee lives should influence their salary, while the location-agnostic model takes the opposite approach. In this episode, Rhys sits down with Leia Rollag, Head of People at Wildbit. Recently, Leia spearheaded the company’s move to location-agnostic pay—a strategy tha...

Welcome to New World Of Work

September 17, 2021 17:03 - 1 minute - 2.3 MB

Welcome to New World of Work: a podcast exploring the new frontier of the modern workforce. In each episode, we’ll hear from some of the world’s best and brightest people and culture experts on the cutting-edge topics HR professionals are most interested in today, explored through a global lens. The show dives into topics like the remote work revolution, hybrid workspaces, mental health and wellbeing, and managing a team effectively no matter where you and your colleagues are on the map. New...

Welcome To New World Of Work

September 17, 2021 13:03 - 1 minute - 2.3 MB

Welcome to New World of Work: a podcast exploring the new frontier of the modern workforce. In each episode, we’ll hear from some of the world’s best and brightest people and culture experts on the cutting-edge topics HR professionals are most interested in today, explored through a global lens. The show dives into topics like the remote work revolution, hybrid workspaces, mental health and wellbeing, and managing a team effectively no matter where you and your colleagues are on the map. New...

Welcome To New World Of Work

September 17, 2021 13:03 - 1 minute - 2.3 MB

Welcome to New World of Work: a podcast exploring the new frontier of the modern workforce. In each episode, we’ll hear from some of the world’s best and brightest people and culture experts on the cutting-edge topics HR professionals are most interested in today, explored through a global lens. The show dives into topics like the remote work revolution, hybrid workspaces, mental health and wellbeing, and managing a team effectively no matter where you and your colleagues are on the map. N...