Date: 12/02/2020


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Neelam is the lead scientist at the Center for Cognitive Work and Safety Analysis (CWSA). She joined what is now the Defence Science and Technology Group (DST Group) as a Research Scientist in 1996 and was promoted to Senior Research Scientist in 1999. Some of Neelam's major projects at DST have involved the extension of Cognitive Work Analysis to support the acquisition of complex, military systems and the application of AcciMap Analysis and the Critical Decision Method to enhance safety in these systems. Her current research interests include the development of theories and methods for analysing cognitive work in complex sociotechnical systems. Neelam obtained a Bachelor of Science (Honours) in Psychology from the University of New South Wales, Australia, in 1993 and a PhD in Psychology from the University of Auckland, New Zealand, in 1996. She is a member of the editorial boards for Applied Ergonomics, the Journal of Cognitive Engineering and Decision Making and the Journal of Human Performance in Extreme Environments. She is also the author of Work Domain Analysis: Concepts, Guidelines and Cases (Taylor & Francis, 2013).


Where to find Neelam:


Designing for Adaptation in Workers’ Individual Behaviors and Collective Structures With Cognitive Work Analysis: Case Study of the Diagram of Work Organization Possibilities


Designing for self-organisation in sociotechnical systems: resilience engineering, cognitive work analysis, and the diagram of work organisation possibilities


Distributed Cognition in Self-Organizing Teams


Cognitive Systems Engineering: Expertise in Sociotechnical Systems




Learn more about NDM:


NaturalisticDecisionMaking.org




Where to find hosts Brian Moon and Laura Militello:


Brian’s website


Brian’s LinkedIn


Brian’s Twitter




Laura’s website


Laura’s LinkedIn


Laura’s Twitter

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