NAPL, the trade association for excellence in graphic communications management, is pleased to present Episode #6 in a series of podcasts reporting "live from the scene" about the activities and speakers at NAPL's Top Management Conference, taking place this week, March 7-11, in Santa Barbara.

This podcast features a panel discussion with leading printers about their approach to "best practices." The conversation is led by NAPL's President and CEO, Joseph P. Truncale, CAE.

Panel participants are:
Maudie Briggs, president and CEO, Morrison Communications, Morristown, TN
Don Bergeron, executive vice president, Daily Printing, Plymouth, MN
Jerry Mechell, president, Swifty Printing & Graphics, Arlington, TX


Download the podcast here (37.8 mb stereo MP3 file, 40:20 duration).

For information about the many benefits of membership in NAPL, call (800) 642-6275, Option 4, or visit www.napl.org.




Keywords: NAPL, best practices, customer service,top management conference,tmc,Santa Barbara,forum,conference,printing,press,graphic,communications,NJ, Paramus, podcast, lubetkin