There appears to be no point in trying to phone Air Canada today.

The airline is overwhelmed with calls as travellers booked on grounded Boeing 7-37 Max 8 and 9 flights try to arrange alternate bookings.

A recording tells travellers that call volume has temporarily exceeded the company's capacity to answer or even put them on hold.

Transport Minister Marc Garneau grounded the planes yesterday as a precautionary move after reviewing evidence in the wake of Sunday's Ethiopian Airlines disaster that killed all 157 people on board, including 18 Canadians.  

Guest: Claire Newell

President of Travel Best Bets

There appears to be no point in trying to phone Air Canada today.


The airline is overwhelmed with calls as travellers booked on grounded Boeing 7-37 Max 8 and 9 flights try to arrange alternate bookings.


A recording tells travellers that call volume has temporarily exceeded the company's capacity to answer or even put them on hold.


Transport Minister Marc Garneau grounded the planes yesterday as a precautionary move after reviewing evidence in the wake of Sunday's Ethiopian Airlines disaster that killed all 157 people on board, including 18 Canadians.  


Guest: Claire Newell


President of Travel Best Bets