Do you know what your customers really think about you and your
company, or are you just happy that the orders keep coming in?
Truth is, your best customer could be this close to leaving you and
doing business with your competition. So how do you keep your best
customers truly happy while working on attracting new ones? Our
guest on this segment of “Deal Talk” started his career knocking on
doors before leading a successful national sales team. He joins us
to share important tips that apply to both B2C and B2B
organizations. His is Craig Klein, and he is president and CEO of
Sales Nexus.