Glass Doctor is the nation’s largest and leading full service
glass franchise company.  It has over 200 locations and is
ranked among America’s top 500 franchise businesses by Entrepreneur
Magazine.  Achieving that level of success and fame is the
result of the implementation of the FAB 14 -- 14 points that are
all critical to a business’ success -- by every franchisee in the
organization.  Mark Liston, President of Glass Doctor and Mike
Gai, Vice President of Operations at Glass Doctor talk with Emery
and Jacob Orosz about this 14 point system and the ongoing
innovation that continues to contribute to the success of the brand
and each of its independent franchisees.