Ep. 8: A New Year! Yay?! Maybe? Who knows!

Last show of the year of our Covid, 2020! 
Here's to better things, more frequent shows, many cool new guests and generally learning a lot more about podcasting, in 2021!!

Tiffany joins, champagne flute in hand, from NYC again.  And an old comrade of Karina's, Mariah, drops in from DC, toasting the new year with Bacardi. Karina was unprepared for drinking at the early hour of noon PST so she managed to pour some Jack Daniels in her tea. It was not good. It was not bad.

A holiday favorite in the industry, we discuss The Over-Entitled Customer.  Khushbu Shah's piece in Food & Wine, titled, The Customer is Not Always Right, gives us plenty to mull over, dredges up some of our worst customer interactions, and reinforces our hopes that, in 2021, the industry learns to set boundaries, and Say No. 

No. You can not have each item in your to-go order individually packaged. No. 

We do talk about stimulus a bit, though the debate and potential filibuster were just ramping up on the senate floor at recording time. We weigh in on stimulus versus unemployment extension and bonuses. A bit. 

Mostly, we take it easy though. We look at the great "When does outdoors become indoors again?" debate raging in chilly cities across the nation, and spurring enforcement efforts in New York City. 

And, inspired by the traditional year-end round-ups, we throw out some tentative hopes for this industry as we look into the unknown, together. Hoping for good things from organizers this year, like ROP, RWU, Restaurant Worker's Council, and sooo many more. 

We close with the words of the still-very-much-missed Anthony Bourdain. 

Cheers y'all.