Mint Techcetra artwork

Mint Techcetra

227 episodes - English - Latest episode: about 22 hours ago -

The Mint Techcetra podcast is your navigator into the mesmerizing maze that is technology today. From decoding technologies, policies, enterprises, and legal decisions to sci-fi and pop culture, this podcast will cover it all. Every week hosts - Leslie D'Monte, Shouvik Das and Deepti Ahuja - will talk about important developments in tech and how they transform our lives, work and play as we know it.

If you have any questions or suggestions you can reach out to the hosts on LinkedIn via their handles given below:
Leslie D'Monte, Mint's Sr. Associate Editor: linkedin.com/in/leslie-d-monte-4985993
Shouvik Das, Special Correspondent, Mint: linkedin.com/in/shouvik-das-77a4bbba
Deepti Ahuja, Content Head, HT Smartcast: linkedin.com/in/deeptea

This is a Mint production brought to you by HT Smartcast.

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Episodes

Decoding Embodied AI : Is it AGI or AGC?

March 28, 2024 17:30 - 27 minutes - 24.9 MB

Are you scratching your head trying to understand what Embodied AI really means in the simplest terms possible? Look no further! Our hosts Leslie, Shouvik, and Deepti, along with our special guest and co-producer, Shruti Pal, are here to lighten the load and brighten your day with our conversation on this topic. Step away from your daily grind and join us as we dive into the world of Embodied AI, all without the jargon. Imagine machines that can see, listen, and help out just like a friend –...

Tech Updates: A look at NVIDIA's GTC and India's Big Tech Moves

March 22, 2024 17:30 - 34 minutes - 32 MB

Join us as our host Shouvik heads to the United States to explore the latest in tech and cover NVIDIA's GPU Technology Conference (GTC). As our conversation unfolds, we dive into key topics like Yotta's groundbreaking advancements in infrastructure, especially in cloud services powered by NVIDIA GPUs. This partnership not only boosts AI capabilities but also supports initiatives like the Indian LMS, showcasing Yotta's rise in the tech world. In the midst of the GTC excitement, Shauvik delves...

How CGM Technology Is Transforming Diabetes Management

March 21, 2024 09:34 - 19 minutes - 18.1 MB

Diabetes is a chronic and complex lifestyle condition that affects millions of people worldwide. According to a recent ICMR study, there has been a 44% rise in the number of people living with diabetes in the last four years in India. In this episode, Prof. Shashank Joshi, an endocrinologist, diabetologist, and also the President of the Indian Academy of Diabetes will uncover India’s diabetes status, the risk factors that have contributed to this trend, and steps people can take to keep diabe...

How Deepfake & AI Is Increasing in Indian Cyber Scams

March 14, 2024 16:25 - 30 minutes - 28 MB

In this new episode of Mint Techcetra, hosts - Shouvik, Leslie and Deepti - discuss the increasing use of AI tools in cyber scams in India. They delve into how fraudsters exploit the psyche of their victims by using publicly available data. The hosts also spoke about the various kinds of scams and how they are becoming more sophisticated with the use of deepfake videos, voice cloning, and AI, among other technologies.

Lessons For Women In Tech with N.S. Nappinai

March 07, 2024 17:38 - 41 minutes - 38.4 MB

How have tech conversations changed in the past 2 decades? Why are there reservations against reservations? What does it mean for opportunities to be merit-based? How can women fight cybercrime? Why are modesty & invisibility no longer considered virtues if one wants to establish leadership in tech? How can women nurture and maintain their sense of agency over their digital narratives? This International Women's Day, hosts Shouvik, Leslie and Deepti turn to N.S. Nappinai, a Senior Advocate ...

Where Tech Takes Us: From AI Detours to 5G's Future

March 01, 2024 15:30 - 33 minutes - 30.8 MB

What if your AI assistant suddenly started hallucinating while you were on a drive? Could it take you to a dead end or even worse? We dive into this humorous scenario in our latest episode of Techcetra. From there, we delve into the latest from the Mobile World Congress Barcelona, exploring cutting-edge technologies like Lenovo's translucent display laptop, Motorola's bendable smartphone that doubles as a smartwatch, and Huawei AI-driven smartphone that tracks eyeball movements to open apps. ...

Digitisation and Cyber Threats Landscape

February 25, 2024 06:25 - 22 minutes - 20.6 MB

2023 was undoubtedly a breakthrough year for generative artificial intelligence technology, marking the official integration of AI into households. To delve deeper into the discussion on cyber threats and multiple theft cases, we are joined by Mr. Dhananjay Ganjoo, Managing Director for India & SAARC at F5. Tune in to learn more about how AI is impacting cybersecurity and the emerging risks in this domain.

Sora Unleashed, Are Filmmakers in Peril? Satoshi Nakamoto, The Banksy of Bitcoin & Air Canada's Chatbot Blunder | Weekly Tech Storm

February 23, 2024 07:15 - 30 minutes - 27.9 MB

OpenAI's latest launch that can create realistic and imaginative scenes from text prompts - has taken the world by storm! But will film industry professionals lose their jobs to this technology? Is this the end of the road for filmmakers like Christopher Nolan who still prefer to use physical tools during their shoots to create visual effects? What do Indian film experts and educators like Chaitanya Chinchlikar from the renowned Whistling Woods International have to say about Sora? And will b...

On UPI Scams: You too are responsible for your money!

February 21, 2024 23:30 - 43 minutes - 39.7 MB

In this episode of Mint Techcetra, hosts Shouvik, Leslie and Deepti discuss OTP scams, and the reasons why RBI instructed banks to stop relying on OTPs sent via SMS for authentication. They list out the various alternatives - suggested by cyber security experts - that the banks can adopt instead. Simultaneously, they list out what individual users like us can do to secure our money. On a lighter note, they compare the Meta Quest 3 and the Apple Pro Vision Headsets, their professional applic...

Would you like an AI Boyfriend or Girlfriend this Valentine's Day?

February 12, 2024 10:08 - 41 minutes - 38.4 MB

On this quirky episode of Mint Techcetra hosts - Shouvik, Leslie, and Deepti - invite an innocent Gen Z, Shruti Pal to discuss with us her thoughts on romantic AI companions. Take a break from whatever you're doing and hop onto this rollercoaster of a conversation where they discuss every possible aspect of what it would be like to have an AI Boyfriend or Girlfriend. Whether or not, these guys would like a romantic relationship with a chatbot or a robot? How movies like Her, Prometheus, and...

New Technologies like Neuralink & How They Help Rewire Our Brains & Economies

February 01, 2024 17:45 - 31 minutes - 29.1 MB

In this freewheeling episode of Techcetra, hosts - Shouvik, Leslie and Deepti - discuss recent research from the University of Milano on how smartphone usage adversely affects young children when it comes to linguistic abilities. To correct such issues developed over a while, they then speak of Elon Musk-owned Neuralink and its 1st human trial. Amongst the pros, the hosts state how this invasive brain-computer interface might go a step ahead and be able to help people like Stephen Hawking. Fi...

Behind the Lens: Myopia's Connection to Digital Screens

February 01, 2024 11:15 - 23 minutes - 21.4 MB

Excessive exposure to screens and other environmental factors may impact our eyesight, making myopia more common. As per the WHO, the prevalence of myopia is expected to reach 3.3 billion across the world by 2030. That’s huge! To understand more about Myopia, the factors driving this, and the preventive measures, today we have Dr. Mahipal Sachdev, Chairman and Medical Director, Centre for Sight. Tune in for more.

AI Built-in Smartphones: Life-altering Advantages & Trade-offs

January 25, 2024 17:34 - 33 minutes - 30.5 MB

Is the new Rabbit R1 truly the future of smartphone devices? What is an AI phone in the context of Samsung S24 Ultra? How does Gen AI impact smartphones? What are some of user privacy and security concerns? Can phone makers charge more for AI phones? How will AI built-in devices change the consumer electronics market? And what did Indian mobile operating systems designers, like Karthik Ayyar of BharOS, said about the new AI models built-in on consumer devices and privacy issues at the India S...

A Glocal Approach: Versuni Fosters Employment in India

January 22, 2024 15:23 - 23 minutes - 21.9 MB

For 130 years, Philips has been an essential part of our lives. Its main focus has been on improving consumer lives. It does so, not just through its resolve to be growth-oriented but also by investing heavily in the right kind of innovation, relevant to its consumers. Stepping into the New Year, the consumer goods giant - Versuni, unveiled a state-of-the-art manufacturing facility in Gujarat, India, promising over 1000 new jobs and a wave of cutting-edge products. To talk about the company...

CES 2024: The Coolest, The Inevitable & The Weird in the World of Tech!

January 12, 2024 13:11 - 46 minutes - 42.2 MB

For years, the Consumer Electronics Show has been the one-stop shop for all things cool when it comes to gadgets. But has it lost its luster? Why aren't people, the media, and tech experts talking about it as much as they used to? Join hosts, Shouvik, Leslie and Deepti, as they talk about the top technologies and gadgets at CES this year. Listen to them meander and interrupt each other as they discuss the industrial metaverse, specifically - Digital Twins, Software-developed Automation, Dat...

Putting you at the center of your health - Thanks to Technology

December 29, 2023 10:00 - 24 minutes - 22.3 MB

In this exclusive episode of Mint Techcetra, we have Dr. Prashanth Subramaniam, Head of Medical Affairs at Abbott Diabetes Care for South Asia, Korea, and Taiwan, along with Dr. Abhijit Bhograj, a Consultant Endocrinologist at A-Health Wellness. Together they will delve into the growing diabetes challenge and share some valuable insights on effective management care. Join our host, Deepti Ahuja to know how this digital revolution is helping people with diabetes. Tune in for more.

Why is Google making its Pixel phones in India?

November 30, 2023 10:32 - 11 minutes - 10.6 MB

In October, Rick Osterloh, Google’s hardware chief, made a surprise appearance at the Google for India event. The crux of his visit—going forward, Google’s Pixel phones will be made in India. The announcement came as a bit of a surprise—Pixel phones aren’t exactly the highest selling smartphones in the world. Why, then, is the internet services giant bringing its manufacturing efforts here? Join Mint’s Shouvik Das as he decodes this rather surprising decision from Google.

In conversation with Jaspreet Bindra: Can generative AI serve a greater purpose by being a public good?

November 21, 2023 12:10 - 31 minutes - 29.3 MB

Jaspreet Bindra has for long donned a corporate cap. Now, as a consultant, Bindra — who goes as the tech ‘whisperer’ — dons a surprisingly evocative persona. I key takeaway from this rather intriguing conversation comes from Bindra’s rather interesting take on the modern definition of work — and inevitably, the role of AI in all of our lives. Mint’s Shouvik Das joins Bindra in a prolific conversation on being a student at the end of career, on generative AI’s greater purpose, and if he thinks...

Fintech Revolution: Newgen's Low Code and Gen AI

November 16, 2023 07:15 - 14 minutes - 13.4 MB

In today's dynamic digital era, the need for rapid innovation is beyond doubt. On the special episode of Mint Techectra, we are joined by Varun Gowsami, Head of Product Management at Newgen Software Technologies Ltd. to discuss the new trends and technologies that are shaping the fintech industry. Dive into the heart of the Fintech revolution with Newgen's Low Code Platform, NewgenONE, and Gen AI. Tune in for more!

Apple’s threat notifications and its correlation to government espionage: what really is the issue?

November 09, 2023 12:05 - 10 minutes - 9.78 MB

Earlier this month, Apple sent out a notification to select users, telling them that they could be subject to state-sponsored cyber attacks. The Centre was quick to respond to it, calling them “vague”, even as opposition voices grew. Apple, by itself, has since warned that such notifications aren’t conclusive—but concerns of cyber espionage can’t be taken lightly. What, really, is the conflict? Join Mint’s Shouvik Das as we break down the issue.

Still an engineer at heart: In conversation with Jaya Jagadish, country head and SVP, AMD India

November 01, 2023 18:36 - 32 minutes - 29.9 MB

Jaya Jagadish is at the helm of one of the world’s most recognisable chip companies in India — AMD. With an increasing focus on chip design and development in India, companies like AMD are expanding their India presence even further. But, it’s not all corporate austerity for Jagadish, who remains an engineer at heart. Join Mint’s Shouvik Das in conversation with Jagadish in a freewheeling chat, on Techcetra.

AI for business revolution: Transforming enterprises with IBM

October 26, 2023 04:21 - 26 minutes - 24.2 MB

Welcome to this special episode of Mint Techcetra. Today, we are in conversation with Sandip Patel, the Managing Director for IBM India and South Asia, to discuss the profound impact of Artificial Intelligence on our lives, work, and interactions. Our host, Deepti Ahuja, will engage in an enlightening conversation with the guest, exploring how AI is revolutionizing the way organizations function, innovate, and deliver value. Towards the end of our discussion, we will delve into IBM's watsonX ...

Xiaomi’s India head still uses a good old chronograph, but still believes in smartwatches

October 19, 2023 07:07 - 27 minutes - 25.1 MB

Muralikrishnan B, the president of Xiaomi India, still wears a good old chronograph. But, that’s not because he doesn’t believe in smartwatches — in fact, he believes that there’s plenty of room for innovation in this product category, which in turn can differentiate the design. That holds true for smartphones too, says Murali, as he’s commonly addressed by his peers. Join him for a conversation with Mint’s Shouvik Das, where he elaborates on driving innovation through business use cases, and...

Revealing the invisible with Virtual Twins

October 12, 2023 13:43 - 25 minutes - 23.2 MB

They’ve built a virtual replica of a human heart for research using virtual twin technology, and they’ve also built factories, electric vehicles and more. At Dassault Systemés 3DEXPERIENCE Forum, we got to hear from some of the company’s customers, along with Bernard Charles, the CEO of Dassault Systemés, Florence Verzelen, Executive Vice President of Industry, Marketing & Sustainability, and Morgan Zimmerman, CEO of Netvibes at Dassault Systemés, who explained how the technology will help us...

India's G20 Presidency: Will DPIs really give us the kind of soft power that semiconductor gave the US?

October 06, 2023 09:49 - 12 minutes - 11.4 MB

India's G20 presidency, while being a largely political affair, involved technology at essentially every step. But, while sustainability and climate action are obvious areas, a key piece to the diplomatic tech jigsaw lies in India offering digital public infrastructure for the rest of the world to use. Many are referring to this as India's "soft power" in the future world. Why is this so, and can it really be likened to the kind of geopolitical leverage that the US holds thanks to its chip de...

Virtual Twins: What's India's Role

October 04, 2023 02:42 - 28 minutes - 26 MB

As with most new technologies, India has a contribution not only for their proliferation, but also for the research that goes into them. On the one hand, they’re being researched in India, but on the other, they’re being used at the very grassroots levels, in schools and colleges here. Sudarshan Mogasale, CEO of Dassault Systémes Solutions Lab in India has a direct view into the role India played in the development of this technology, and why it’s important for firms to use it. Hemant Gadgil...

Asking ‘what if’ with Virtual Twins

September 28, 2023 13:30 - 35 minutes - 32.9 MB

Did you know they use virtual twins for urban planning in the city of Jaipur? There’s no ‘undo’ in the real world. In this episode, Ravikiran Pothukuchi: Manufacturing and New Domains Sales Director, Dassault Systèmes, India and Shree Harsha, Worldwide Business Services Sales Strategy Director,Dassault Systèmes discuss how virtual twins are allowing governments, large companies and startups to simulate everything from oil and gas plants to entire cities, and run ‘what if’ scenarios before a b...

Newgen's Evolution: From Legacy to Low-code & Hyper-Automation in India

September 25, 2023 09:34 - 31 minutes - 29.1 MB

The Indian Fintech industry is estimated to be at US$ 150 billion by 2025. Due to the rising per capita income, introduction of new products, innovation in technology, increase in financial literacy, etc., India has the 3rd largest FinTech ecosystem globally. But, this sector comes with its own set of challenges. What are these challenges and how can they be tackled to progress this sector? This is what Mr. Ritesh Varma, Head of Business Solutions Group, Newgen Software and Mr. Sunil Pandita...

Virtual Twins: Shaping The Future

September 21, 2023 14:59 - 40 minutes - 36.8 MB

Since the pandemic, a technology called digital twin started doing the rounds in tech circles. But digital twins are only the beginning, and companies today are depending on something called Virtual Twins, designed by Dassault Systèmes. The company's 3DEXPERIENCE platform offers customers the chance to model anything from a human heart to entire factories that will build next generation vehicles. But what exactly are these virtual twins, and why is everyone suddenly interested in them? Is it ...

Why are Apple’s newest iPhones still so much more expensive in India?

September 21, 2023 10:17 - 12 minutes - 11.5 MB

The Apple iPhone is a landmark consumer gadget for various reasons — including setting up the smartphone industry the way we know it today. Over time, India has also emerged as an important market for Apple, which is set to close in on shipping nearly 1 crore phones to the country for the very first time. Tim Cook keeps highlighting record revenues from here — yet, the new iPhone 15 Pro is a whopping ₹50,000 more expensive to buy in India, than in America. Why this massive disparity, and can ...

More people are buying refurbished phones instead of new ones; would you get one too?

August 31, 2023 03:30 - 12 minutes - 11.2 MB

Sales of new smartphones have been declining for the past four quarters. On the other hand, sales of refurbished, or second-hand phones, have been rising for the past couple of years. This is reaching greater heights right now — companies such as Cashify have begun offering discounts, financing options, and at-home deliveries; essentially, a buying experience that’s at par with new phones. What does this mean for the balance of the overall market, and are we maturing further as an electronics...

Generative AI fueling business transformation for Enterprises

August 28, 2023 13:09 - 40 minutes - 36.7 MB

In this episode, we delve into Generative AI's transformative world with Akhilesh Ayer, EVP & Global Business Unit Head – WNS Triange, WNS’ AI, Analytics, Data & Research Business Unit. Discover Generative AI's evolution, challenges, and real-world success stories, and how it empowers businesses to scale and personalize solutions. Akhilesh also shares strategic insights, shedding light on data quality and the synergy of AI technologies. If you're curious about the promising future of AI, sta...

Chandrayaan-3 writes India into history, but why is the lunar south pole so important?

August 24, 2023 13:03 - 12 minutes - 11.4 MB

On August 23, India became only the fourth nation ever to land on the moon. With this, India cemented its place as a global powerhouse in the world’s space race. The success erases Chandrayaan-2’s landing failure, highlighted further by Russia failing to land its own module just ahead of our feat. But why is the history-setting landing at the lunar south pole so difficult—and important? We decode the nuances of what has been one of the greatest milestones in the history of our nation.

Demystifying Gen AI for Enterprise Adoption

August 16, 2023 17:46 - 38 minutes - 35.7 MB

Discover the amazing possibilities of Gen AI as we are joined by Abhinav Kolhe, a Senior Director from Cognizant's Enterprise Automation Practice. Delve into its impact through insights: differentiate Large Language Models from regular ML, share real-life examples, unveil revolutionary applications, and guide integration. Uncover challenges, breakthroughs, budgeting, and actionable insights to harness Gen AI's transformative power. You are tuned in to the episode 7th of a special series br...

What does the 28% GST rate really mean for India’s online gaming startups?

August 07, 2023 16:06 - 13 minutes - 12.2 MB

The GST Council has spoken, and the much-debated 28% tax rate has come into effect. In light of this tax, one small startup has already shut shop. The crux — fantasy and real-money gaming startups will need to pay 28% of their revenue as tax, before a 30% TDS for gamers if they withdraw what they win. Under such a high tax slab, can India’s online gaming startups survive? We decode the impact.

Advancing Oncology with Precision Care

August 02, 2023 08:50 - 27 minutes - 25.3 MB

To shed some lights on the future of oncology, today we are joined by two acclaimed guests, Chaitanya Sarawate, President & CEO of GE HealthCare South Asia and MD, Wipro GE Healthcare; Manikandan Bala, SVP, TIMEA & APAC and MD, India & South Africa at Elekta. In this episode of GE HealthCare’s podcast series, we will explore the cutting-edge technologies and breakthroughs that are revolutionizing cancer treatment, while also delving into the hurdles and complexities associated with it. Make s...

How the Jio Bharat Phone can shake up the market

July 28, 2023 14:37 - 10 minutes - 9.79 MB

Reliance Jio, a leading telecom network for customers and businesses, has transformed data usage. With the Jio Bharat Phone (Jio Phone), they aim to expand their user base — taking on Airtel, while opening up a potential market again for inexpensive smartphones. But will it really succeed? Join us in this episode as Mint's Shouvik Das explores how this affordable but basic device can be Jio’s latest play to take on markets that it hasn’t conquered — yet. Tune in for an insightful exploration!

India’s semiconductor dream truly on its way to glory?

July 20, 2023 10:30 - 13 minutes - 12.5 MB

We finally have our first official new project under the India Semiconductor Mission, setting the ball rolling to capture a rising share of the global chip pie. This, however, will go down as a tricky juncture of time in history — Taiwan and China already control a majority of semiconductor-making, while the US and EU are rolling out massive incentives to woo in chipmakers. In such a geopolitical climate, can India’s own chip plans thrive? Or, is it too little, too late? We take you through t...

Transforming Healthcare Delivery: The Promise of Digital Health and Precision Care

July 19, 2023 11:45 - 29 minutes - 27 MB

On the enthralling episode of Mint Techcetra, join us with Girish Raghavan, Vice President - Engineering at GE HealthCare. Learn about the incredible advancements in the MedTech sector and delve into the concept of Precision Care with expert insights in this episode of GE HealthCare’s podcast series. Tune in to discover more about this captivating conversation that explores the transformative potential of Digital Health. Be sure not to miss this episode!

Building Customer Delight using AI

July 19, 2023 08:46 - 43 minutes - 39.4 MB

In this episode, we explore how AI is transforming customer experiences for healthcare, banking, and telecom sectors. Sundara Sukavanam, Chief Digital Officer at Firstsource Solutions, shares insights on how Firstsource is leveraging AI's role in creating delightful customer journeys. From personalized chatbots to ethical considerations, this podcast offers valuable industry knowledge. Join us to uncover the power of AI in boosting business growth and customer happiness. You are tuned in to ...

The Rise of Automation: How it's changing the future of work

June 27, 2023 07:38 - 26 minutes - 24.4 MB

Step into the exciting world of automation with Harish Bharadwaj, Concentrix's Vice President of Service Delivery and Operations for India and UAE. Discover how businesses are revolutionizing customer engagement, leveraging chatbots and personalization, harnessing context, building seamless automation fabrics, and retaining employees. Get ready to navigate the future of work. You are tuned in to the 5th episode of a special series brought to you by nasscom.

MadTech and How it is Shaping the Future of India Inc. | In Conversation with Tejas Rathod, Founder, Mobavenue

June 26, 2023 13:14 - 23 minutes - 21.2 MB

Technology today has made advertising and marketing ever more diverse, and yet, extremely precise. Identifying the right kind of customer, targeting them through tailor-made advertising campaigns, analyzing their behaviour through different data touch points to retain them, and making the interaction with these brands cookie-less or rather seamless, personal and private - are some of the strategies that make Mobavenue a leader in the MadTech space. In this episode, RJ Aayush speaks to Tejas...

Chat GPT and Generative AI : Shaping the present & future

June 23, 2023 09:35 - 18 minutes - 16.5 MB

Join Prasid Banerjee in this enlightening episode of Mint Techcetra, where he is joined by Jayanth Kolla, the founder of Convergence Catalyst, and Prateek Dixit, the Co-founder of Pocket FM. Together, they delve into the fascinating realm of Chat GPT and generative AI, discussing their profound impact on the world we inhabit today and the future implications on human behavior, job landscapes, and technology. Tune in to discover more about this captivating conversation that explores the transf...

How AI Can Break Language Barriers and Amplify Global Connectivity

June 19, 2023 12:26 - 18 minutes - 17.3 MB

Join host Prasid Banerjee in a compelling episode of Mint Techcetra as we delve into the fascinating realm of AI. Explore how AI is revolutionizing speech modulation and facilitating the integration of different languages on the internet. Gain insights into the origins of the internet, which predominantly began in English, and witness its remarkable evolution into a diverse and expansive source of information. Furthermore, discover the transformative impact of AI on India's digital space, whe...

Ajai Chowdhry on making India a 'product nation'

June 07, 2023 15:34 - 38 minutes - 35.1 MB

In this episode, we sat down with Ajai Chowdhry, one of the founders of Hindustan Computers Limited, better known as HCL. Chowdhry recently wrote a book called Just Aspire, where he talks about his own journey and experiences. He thinks India needs to start making and designing electronic and semiconductor products here in the country. Chowdhry is also part of the India Semiconductor Mission, where he advises the government on these industries.

A VC's take on Generative AI

May 30, 2023 12:27 - 41 minutes - 37.8 MB

Will Poole is the founder of Capria Ventures, and specializes in deep tech companies. Over time, Will has worked at various large technology companies, and now he has turned his focus on Generative AI. In this episode, we discussed the sudden growth of platforms like ChatGPT, their dangers and where they are going.

How BPM organizations are becoming Agents of Change

May 15, 2023 10:40 - 18 minutes - 16.6 MB

Join us in this episode as Diwakar Singhal, Senior VP and Global Business Leader of Manufacturing at Genpact, shares insights on how businesses thrive in a rapidly changing world. Discover key driving forces behind enterprise changes, the evolving role of BPM companies, and Genpact's data-driven decision-making approach. Explore technology adoption, attracting top talent, handling disruptions, and the future of business services. Don't miss this engaging conversation for tomorrow's industry l...

Revolutionizing Cancer Care: GE Healthcare's AI and Precision Care Insights

May 11, 2023 01:30 - 25 minutes - 23.1 MB

Join us as we discuss the Future of Oncology in this podcast episode of Mint Techcetra where. Dr. Ben Newton, the General Manager of Oncology at GE HealthCare, will share insights on the challenges facing cancer care and how technologies such as AI and Precision Care can help bridge the gap. We'll also discuss the crucial role of early detection and the importance of personalized care solutions. Don't miss out on this informative discussion about the urgent issue of cancer care.

The AI Revolution in CX: The Growing Significance of Conversational AI and Generative AI

May 08, 2023 14:30 - 37 minutes - 34.1 MB

In this episode, Raghav Kumaria, VP and Head of Digital Transformation at IGT Solutions, discusses the importance of conversational and generative AI in transforming the customer experience. He explores their implementation, opportunities, technology trends, and ethical use. Raghav provides practical advice on how organizations can prepare themselves to leverage conversational AI and thrive in the new era of CX. You are tuned in to the 3rd episode of a special series brought to you by nasscom.

Digital Transformation in Delivering Superlative Customer Experience

May 01, 2023 16:28 - 19 minutes - 18.3 MB

In this episode, Harita Gupta, Asia Pacific Head at Sutherland, discusses the impact of digital transformation on BPO and how it is driving personalized experiences for customers. The episode covers leveraging customer data and analytics, challenges in implementation, automation, cost efficiency, and the evolving role of AI and machine learning. You are tuned in to the 2nd episode of a special series brought to you by nasscom.

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