Ep.36 - Building Trust With Clients and Your Team with Stephane Pelletier

Meeting Architect Podcast

English - February 25, 2020 10:00 - 35 minutes - 49 MB
Careers Business business meeting conference event meetingplanner thehowesgroup Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Ep.34 - Karen Norris (Re-Play)

Next Episode: Ep. 37 - The Role of a Global Sales Office with Paula Sebeizzi

On this episode, Brenda is joined by Stephane Pelletier, General Manager, Ottawa Marriott Hotel.

Brenda and Stephane discuss how Meeting & Conference business fits into the big picture of business at the hotel.

Discussed in this episode:

Is Meeting & Conference business important? Stephane's journey to GM Working in every department Over and above for every meeting The evolution of the Revenue Manager position RevPAR Meeting Architects - learning the heartbeat of the hotel

Key Learning: It is important to make a human-to-human connection when choosing your event space as Meeting Architects are in the business of bringing people together.

➡️ The Meeting Architect Podcast is proudly brought to you by The Howes Group