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Sharon Worsley - Customer Excellence
MBOT Radio
English - July 29, 2020 14:02 - 13.5 MBBusiness News Business News business mbot mbotontario onpoli cdnpoli ontario mississauga the board trade Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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At the best of times, taking care of your existing customers is paramount to success. In times of a downturn, it is critical to your survival. So how do you turn customer service into customer excellence? To help us with that discussion is Sharon Worsley. Sharon is the Senior Manager of Chamber Success at the Ontario Chamber of Commerce. Sharon is a 25 year veteran of the hospitality industry where customers are kings and queens.