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Pet adoptions: Up. Delivery business: Up, w/Chewy CEO Sumit Singh
Rapid Response
English - April 25, 2020 15:13 - 27 minutes - 25.5 MB - ★★★★★ - 50 ratingsManagement Business energy sports news leadership science retail healthcare culture technology startup Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Pet adoptions have soared during the coronavirus lockdown, as people seek companionship and solace. For Chewy, the pet-supply company, that’s driving unprecedented demand. Ultra-rapid growth has its own set of challenges that CEO Sumit Singh is responding to by: hiring (at 13,000 employees, with plans to add another 6,000 to 10,000 by end of year.); setting up a COVID task team that meets daily; instituting health and safety checks; rolling out customer-facing innovations in a weekend, and more. Why? Because a leader's job during a crisis, Singh says, is to first communicate with the team, and then innovate for a post-pandemic world.
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