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Masters in Travel

78 episodes - English - Latest episode: 6 days ago - ★★★★★ - 35 ratings

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How did the most successful travel advisors grow their business and what advice do they have for those newer to the industry? What can we learn from professionals outside the travel industry? How can travel advisors best approach their businesses as an entrepreneur?

The travel industry is filled with successful advisors, each of whom are finding success in different ways. Each week, I’ll be interviewing travel advisors at all points in their businesses so that you can learn from your peers as well as from leaders in the industry. We’ll also welcome guests outside the travel industry to provide a new perspective on running a small, service based business and who will push us to grow and to think bigger.

Masters in Travel is for travel advisors who are ready to accelerate their success. Subscribe now and tune in each week for advice, insights, and resources to maximize your potential.

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Episodes

Ep 170 The difference between having a hobby and being a business owner

April 23, 2024 04:39 - 50 minutes - 57.3 MB

Is there a difference between treating your work as a travel advisor like a hobby and a business? In this episode, Brianna and guest Sandy Saburn dive into what it means to be a successful professional in the travel industry. Hear their seasoned insights on how to have an entrepreneurial mindset, effective marketing strategies, and the importance of understanding the numbers that drive a profitable travel business. --- Send in a voice message: https://podcasters.spotify.com/pod/show/maste...

Ep 167 Client Experience Master Hour

April 02, 2024 04:35 - 59 minutes - 68.3 MB

Pull back the curtain on a Master Hour inside the Advisor Accelerator, where Sarah Williams of Rebel Office Inc and the host of IT'S A VIBE Podcast joins us to talk about client experience! We dive into topics like client retention, the art of client onboarding/offboarding, and the power of nurturing long-term relationships with clients. Plus, we cover nuanced topics like how to create personalized touch-points that strike a balance between professional boundaries and friendly engagement + i...

Ep 163 How to scale + grow your travel business with an employee model

March 05, 2024 04:30 - 44 minutes - 50.8 MB

Join Brianna and guest Erica Carr for a conversation on their innovative approaches to scaling a travel business with an employee model, from implementing unique incentive programs to understanding the evolving roles within a travel agency. They delve into the significance of hiring ahead of growth, the shift in industry norms post-Covid, and the vital role of technology in adapting to change. Plus, they share their personal experiences in assembling teams that complement their strengths and...

Ep 159 The secret of specialization and becoming a destination expert

February 06, 2024 11:15 - 44 minutes - 51.1 MB

Is there a certain part of the world that tugs at your heart strings? If you want to learn more about developing a travel planning niche, this is the episode for you! Brianna chats with Lori Gold, the travel savant behind Mexperts, who has built an impressive career curating personalized trips in the Mexican Caribbean AND as an expert advisor with resources to share. Lori shares her evolution from a generalist travel agent to a specialized advisor, the challenges of entrepreneurship, and how...

Ep 154 Shop Talk: Year End and Beginning Reflections and Goals

January 02, 2024 12:24 - 48 minutes - 55.5 MB

Happy New Year! In this episode of the Masters in Travel podcast, Whitney and Brianna discuss their end-of-year reflections and goals for the upcoming year. Get tips on the importance of journaling and reflecting on client feedback, plus hear their experiences with time-consuming tasks and the need to delegate or eliminate them. Lastly, they talk about the significance of setting goals and tracking key performance indicators (KPIs) to measure progress. Start your new year off strong with thi...

Ep 150 Why Linkedin is an untapped resource and how to leverage it for your travel business

December 05, 2023 05:30 - 54 minutes - 61.9 MB

Are you using Linkedin for your travel business? In this episode of the Masters in Travel Podcast, guest Jenn Lee joins Whitney to discuss the untapped potential of LinkedIn for travel advisors. It's known as a social media and professional development marketing platform, but what other uses can Linkedin provide? We explore how LinkedIn can be used to build a personal brand, connect with potential clients and collaborators, and curate a unique content library. How can you use LinkedIn to att...

Ep 149 Why joining the Advisor Accelerator is the best thing you can do for your business in 2024

November 28, 2023 05:00 - 46 minutes - 53.1 MB

We're all wrapping up 2023 and are ready to achieve new success and set goals for the new year! What better way to start 2024 than with a community of fellow travel advisors who provide a safe space to ask questions and receive honest answers? This is one reason amongst many why joining the Masters in Travel Advisor Accelerator is an investment you should consider! Whether you have been in business for years or are just starting out, our carefully curated calls will put you in "the room" wit...

Ep 146 Shop Talk: Analyzing Data, Working with DMCs, and Setting Effective Goals

November 07, 2023 11:00 - 1 hour - 78.2 MB

Welcome to Shop Talk, a new monthly series where we (Whitney and Brianna) chat about what’s going on in our businesses right now - what’s exciting and what’s challenging. In this first Shop Talk episode, we are discussing the importance of analyzing data in our travel businesses to track and analyze numbers to make informed decisions and set realistic goals. Whitney shares how she compiled and analyzed data from her trips in 2023, leading her to set new goals for 2024, such as increasing the...

Ep 144 A New Vision for Masters in Travel: Coming together to level up for 2024 (and an invitation to join us!)

October 24, 2023 16:32 - 54 minutes - 62.6 MB

Whitney Shindelar and Brianna Glenn discuss the importance of collaboration and having a community of like-minded individuals in the Masters in Travel community and Think Tank. They mention the rebranding of the podcast and website, as well as the introduction of new segments like Shop Talk and the Advisor Accelerator. They emphasize the value of peer-to-peer conversations and the opportunity to learn from others in similar stages of business. They also highlight the new approach of having m...

A New Vision for Masters in Travel: Coming together to level up for 2024 (and an invitation to join us!)

October 24, 2023 11:00 - 54 minutes - 62.6 MB

Whitney Shindelar and Brianna Glenn discuss the importance of collaboration and having a community of like-minded individuals in the Masters in Travel community and Think Tank. They mention the rebranding of the podcast and website, as well as the introduction of new segments like Shop Talk and the Advisor Accelerator. They emphasize the value of peer-to-peer conversations and the opportunity to learn from others in similar stages of business. They also highlight the new approach of having m...

Ep 141 What does a successful employee model look like and how does it work? Part I

October 03, 2023 10:00 - 46 minutes - 52.7 MB

As your business grows, hiring support is something that you’ll likely hear stirring in conversations with colleagues and it will most likely be in the back of your mind as well. But we all know - hiring isn’t easy. It can feel scary for so many reasons - how do we hire? Can we afford to hire? How do we trust someone to come into our business and take over tasks we’ve always done ourselves? The list of questions and concerns go on and on… Join Brianna Glenn, owner of Milk + Honey Travels and...

What does a successful employee model look like and how does it work? Part I

October 03, 2023 10:00 - 46 minutes - 52.7 MB

As your business grows, hiring support is something that you’ll likely hear stirring in conversations with colleagues and it will most likely be in the back of your mind as well. But we all know - hiring isn’t easy. It can feel scary for so many reasons - how do we hire? Can we afford to hire? How do we trust someone to come into our business and take over tasks we’ve always done ourselves? The list of questions and concerns go on and on… Join Brianna Glenn, owner of Milk + Honey Travels and...

On the tech stack all advisors need to build a profitable, efficient travel business

August 31, 2023 17:45 - 1 hour - 74.1 MB

Sandy Saburn, Chief Membership Officer at Gifted Travel Network, joins host Whitney on the Masters in Travel podcast to discuss the importance of technology for travel advisors. They address common misconceptions about technology in the industry and highlight the need for advisors to invest in the right tools from the beginning. They outline a tech stack that includes a research and knowledge tool, a CRM and workflow management system, a client outreach platform, an itinerary builder, and a ...

Ep 137 On the tech stack all advisors need to build a profitable, efficient travel business

August 31, 2023 09:59 - 1 hour - 74.1 MB

Sandy Saburn, Chief Membership Officer at Gifted Travel Network, joins host Whitney on the Masters in Travel podcast to discuss the importance of technology for travel advisors. They address common misconceptions about technology in the industry and highlight the need for advisors to invest in the right tools from the beginning. They outline a tech stack that includes a research and knowledge tool, a CRM and workflow management system, a client outreach platform, an itinerary builder, and a ...

Ep 133 From Inbox Overload to Assistant Bliss: Mastering Email Delegation for Business Success

August 02, 2023 10:01 - 1 hour - 69 MB

On this episode of Masters in Travel, Whitney is joined by Mary Beth Lynn as she shares her journey of finding work-life balance and maximizing efficiency in the industry. With valuable insights on effective email management and the benefits of hiring an assistant, this episode is a must-listen for travel agents looking to take their business to new heights. Learn how to delegate with trust, batch emails for increased productivity, and prioritize tasks effectively. Don't miss out on the oppo...

From Inbox Overload to Assistant Bliss: Mastering Email Delegation for Business Success

August 02, 2023 02:36 - 1 hour - 69 MB

On this episode of Masters in Travel, Whitney is joined by Mary Beth Lynn as she shares her journey of finding work-life balance and maximizing efficiency in the industry. With valuable insights on effective email management and the benefits of hiring an assistant, this episode is a must-listen for travel agents looking to take their business to new heights. Learn how to delegate with trust, batch emails for increased productivity, and prioritize tasks effectively. Don't miss out on the oppo...

Ep 130 Delegating, Training, and Letting Go: Finding the Secret Sauce of Success

July 11, 2023 10:00 - 1 hour - 74.2 MB

On this month’s special Master Hour episode of Masters in Travel, host Whitney Shindelar is joined by members of the community to dive deep into the world of hiring, training, and delegating in the travel industry. With valuable insights from industry professionals, they uncover the strategies and challenges faced by travel professionals in effectively nurturing and developing their employees. From creating tutorial videos to delegating tasks to virtual assistants, this podcast episode offer...

Delegating, Training, and Letting Go: Finding the Secret Sauce of Success

July 11, 2023 10:00 - 1 hour - 74.2 MB

On this month’s special Master Hour episode of Masters in Travel, host Whitney Shindelar is joined by members of the community to dive deep into the world of hiring, training, and delegating in the travel industry. With valuable insights from industry professionals, they uncover the strategies and challenges faced by travel professionals in effectively nurturing and developing their employees. From creating tutorial videos to delegating tasks to virtual assistants, this podcast episode offer...

On Solving Career Pain Points and the Journey That Got Us Here with Humans of Travel

June 06, 2023 10:00 - 45 minutes - 32.5 MB

This week is a special episode with Masters in Travel host, Whitney Shindelar, interviewed by Emma Weissman, host of the Humans of Travel podcast and managing editor of TravelAge West magazine. The Humans of Travel podcast features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the experiences — the highs and the lows — that...

Behind the Technology: The Hive Edition

May 23, 2023 10:00 - 1 hour - 71.8 MB

On today’s episode of Masters in Travel, we are flipping the script. Our guest for this special episode is usually on the other side of the mic shining as the podcast host. Whitney Shindelar has been spending months dreaming about and developing The Hive. The Hive is an exciting new piece of technology for travel advisors. Join Brianna Glenn and Kate Sullivan as they interview Whitney and learn more about The Hive. --- Send in a voice message: https://podcasters.spotify.com/pod/show/maste...

A Master Hour on navigating boundaries and building connections in the travel industry

May 02, 2023 12:05 - 1 hour - 77.5 MB

On this Month’s Master Hour edition of the Masters in Travel Podcast, travel advisors from different backgrounds come together to share their experiences and insights on improving business practices for travel advisors. From building personal connections with clients to setting firm boundaries, the group discusses a range of challenges and shares practical tips on increasing repeat and referral business. Each advisor brings unique perspectives and strategies, making this podcast a must-liste...

Behind the Technology: Lucia Edition

April 04, 2023 09:06 - 51 minutes - 58.7 MB

For professional travel advisors, the technology that we use is vital for running our day-to-day businesses well. We often don't know what's going on behind the scenes of these technologies. How did this company, tool, or idea get started? How do they decide what features to build next? On today’s episode of Masters in Travel, we learn about Lucia, a freelancer marketplace for travel. Whitney is joined by Grace McBride, the founder of Lucia, as Grace gives us the inside scoop into Lucia, whe...

On leveling up from an exhausting side gig to full time travel professional CEO

March 14, 2023 10:01 - 44 minutes - 50.9 MB

As a beginning travel advisor, there’s so many thoughts, worries, fears, and insecurities surrounding how to actually make money in your business. Though some advisors dive in headfirst with no doubts at all, some still wonder to themselves, is this really going to work? If you're listening today and you're currently in this position of worry and doubt, just know we see you and we're here to support you. We've all been through it. On today’s episode of Masters in Travel, Whitney is joined b...

A Master Hour on planning, tracking, and achieving your business goals

March 07, 2023 11:04 - 1 hour - 90.7 MB

With the new year, the topic on everyone’s mind are setting goals for the new year. On this month’s Master Hour edition of the Masters in Travel Podcast, Whitney challenges the community to take concrete steps in creating a plan and goals for 2023. Whether you live and die by goal setting, whether you love it or it stresses you out, creating goals for your business can help to keep you and your business on track throughout the entire year. --- Send in a voice message: https://podcasters.s...

How three advisors reached $1M in sales for the first time in 2022 and their learnings along the way I

February 07, 2023 10:44 - 1 hour - 86.8 MB

One of the most common metrics of success talked about in this industry is the goal for one advisor to generate 1 million dollars in sales. Everyone has different ideas of what it means to hit this goal, but no matter which way you think about this metric, it's no small feat. But should it be the milestone that we are all reaching for? And should it take on so much importance? On today’s episode of Masters in Travel, Whitney is joined by three incredible advisors that hit that 1 million goal...

How to get invited on, plan for, attend, and get the most out of each FAM experience

January 03, 2023 11:21 - 1 hour - 74.3 MB

As a new advisor, it’s easy to get overwhelmed. Familiarization trips, or FAMs, can be a big source of questions for beginning advisors. How do you receive an invitation to a FAM? How do you decide which to accept and which to politely decline? How do you prepare in advance? And when you get home, what comes next? On today’s episode of Masters in Travel, Whitney checks in with Julie Patterson, founder of Wanderfully Planned. This year, Julie has gone on three first-time FAMs and is here to r...

How emotions get in the way of your growth as a business owner

December 06, 2022 11:13 - 50 minutes - 57.5 MB

The technologies that we use regularly to help our business be efficient are incredible and most advisors couldn't live without them. Despite their uses, these technologies and systems don't actually help us to make important business decisions. We can form emotional attachments to those decisions, creating decision fatigue and exhaustion. On the 100th episode of Masters in Travel, Whitney is joined by Korrine Johnson to finally find some solutions to this universal problem. --- Send in a...

Behind the Technology: Approach Guides Edition

November 01, 2022 10:08 - 53 minutes - 61.3 MB

On this episode of Masters in Travel, we’re continuing to dive deep into the tech that we know and love. Approach Guides is an incredible resource we have as travel advisors. Through it, advisors everywhere have the ability to share high quality content with travelers and enhance the client experience. To talk more about Approach Guides and what’s going on behind the scenes, Jennifer Raezer joins Whitney as they peek behind the curtain. --- Send in a voice message: https://podcasters.spot...

What To Do When S#!* Hits The Fan: Part I

October 04, 2022 18:56 - 45 minutes - 52.1 MB

When traveling, most things go smoothly and just as planned. Other times, there are minor hiccups, or small delays. But occasionally there are big challenges that arise during a client's trip. In these moments, what do we do as professional travel advisors? What can we do? What should we expect our supplier partners to help us with? On this episode of Masters in Travel, Whitney is joined by Beth Bastian of Bastian World Travel and Julie Patterson of Wanderfully Planned. Together they share s...

Part I: A candid conversation about how we do it all

September 06, 2022 11:24 - 57 minutes - 65.7 MB

It’s very easy to look at someone successful and imagine they’re working on multiple projects and approaching their busy lives with grace and ease. Is there a secret? Or is there something different going on behind the scenes? On this episode of Masters in Travel, Whitney is joined by Kate Thomas, Cofounder of Travel Pro Theory. Both Whitney and Kate are busy, successful women who seem to balance everything well. Listen in as they discuss their secrets and what’s actually going on behind the...

Navigating burnout and how to know if selling your travel business is the best option for you

August 02, 2022 16:07 - 1 hour - 79.9 MB

With the industry booming, burnout has been a hot topic lately. After realizing that the way you're feeling isn't sustainable, what comes next? How do you approach and fix this problem? For some, feelings of burnout lead to thoughts of leaving the industry, selling your business, or merging with another company for mutual support. To talk more about her experience in selling her business, Bailie White joins Whitney on today’s episode of Masters in Travel. Join in on the discussion as Bailie ...

Master Hour with two up and coming advisors

July 05, 2022 10:15 - 1 hour - 74.7 MB

In this month's Master Hour edition of Masters in Travel, Whitney is joined by Julie Patterson of Wanderfully Planned and Madeline Steuber of Steuber Travel Group. Listen in as they are joined by other members of the community and think-tank to tackle some great questions on how to run and grow your travel business. --- Send in a voice message: https://podcasters.spotify.com/pod/show/mastersintravel/message

A Travel Advisor’s Mindset: Imposter Syndrome, Comparisonitis, & Our Internal Dialogue

June 07, 2022 12:22 - 58 minutes - 67.5 MB

Mindset is a topic that we hear about in our personal lives and in our professional lives. It is a topic that lingers behind all decisions that we make, especially as an entrepreneur. If we asked ten people, or ten advisors, what mindset means to them we would get 10 different answers. On today’s episode of Masters in Travel, Whitney is joined by Lina Sutton and Danielle Gaerte. Three travel advisors talking about their experiences and their challenges in running a travel business and their ...

Are you a travel advisor or an entrepreneur? How to know what’s right for you

May 03, 2022 11:24 - 43 minutes - 49.6 MB

You may be interested in being a travel advisor, but are you also interested in being an entrepreneur? Sometimes running a travel advisor business requires much more than just planning travel. You may have to ask yourself if you’d rather join a team to help with the workload, or go solo to control more of your business. On today’s episode of Masters in Travel, Whitney is joined by Korrine Johnson to dive into this big question, considering all of your options, and how to figure out what will...

What’s going on behind the scenes? How to ensure supplier partners are financially sound

April 05, 2022 11:00 - 59 minutes - 68.4 MB

Working with supplier partners can sometimes be risky. Even with consortia or host agency relationships, most of the time, we take a leap of faith. The conversation about who to work with, who is financially sound, and who is really taking care of their business behind the scenes, can often be a really hard question to answer. On this episode of Masters in Travel, Whitney is joined by Marnie Brown, Founder of Trusted FIT Services. Marnie is here with a solution to this problem. Listen in as ...

The Power of Community and How Collaboration Can Elevate Your Business

March 01, 2022 11:00 - 36 minutes - 42 MB

On this episode of Masters in Travel, Whitney is joined by three amazing advisors who are a major part of the Masters in Travel community and Think Tank to talk about the power of community. Being an entrepreneur can be isolating at times, and sometimes you need others to help you grow your business. It's about collaboration. It's about sharing ideas, inspiration, troubleshooting, and finding a better way than any of us could do alone. To share what community means to them, Kate Sullivan, Ko...

Master Hour: A Collaborative Coaching Session

February 01, 2022 11:00 - 1 hour - 93.6 MB

Introducing the Master Hour, a monthly coaching call for the Masters in Travel community and Think Tank where advisors can bring questions to a panel to discuss what's going on in their business right here and now. On this first episode of this very exciting discussion, Whitney is joined by Emily Steele of Love Local, and Korrine Johnson of Travel Biz Boss and Journeys Travel. These think tanks are a really great place to push, to challenge, and to really encourage all of us to step into our...

How to prepare for and maximize the support provided by a virtual assistant

January 04, 2022 11:00 - 44 minutes - 50.4 MB

In the journey of hiring an assistant and seeking out support for a growing business, there are many places you can look to get the help you need. One great way to find an assistant is through agencies, like Tailored Assistant Services, that train assistants to help in travel businesses. On this episode of Masters in Travel, Whitney is joined by Tiffany Wade, CEO of Tailored Assistant Services. Together they talk about what it looks like to engage a service that provides assistance to travel...

How to work together with our partners to design unique, culturally immersive itineraries

December 07, 2021 11:00 - 54 minutes - 62.1 MB

On this very special episode, in collaboration with The Bridge, Whitney is joined by Habib El Fassi of Visit Morocco Travel & Events, and Bram Evers of Pure! Travel Group. Together they talk about creating unique experiences and what it means to truly support local communities and make the most out of destinations. Learn about what it takes to create a truly tailor made, creative, and uniquely personalized experience for clients. --- Send in a voice message: https://podcasters.spotify.com...

43. How to propel your business forward by intentionally stepping back from the grind

November 02, 2021 09:00 - 42 minutes - 48.5 MB

Any CEO of a travel business can get easily overwhelmed with the list of tasks and to-do’s and questions that need answers. What do you do each and every month to ensure your business is heading in the direction of your big goals? How do you define success from one month to the next? How do you ensure boundaries are well-established each month to ensure you're the most efficient and focused you can possibly be from one day to the next. Co-founders of TIQUE, Jennifer Jacob and Robin Brown, ar...

39. How to make a real difference and take your travel advisory business to the next level

October 05, 2021 09:00 - 43 minutes - 40.4 MB

The American Society of Travel Advisors is advocating for and working on behalf of travel advisors and the travel industry at large every day. Their mission is to facilitate the business of selling travel through effective representation, shared knowledge, and the enhancement of professionals. But what does that mean to the individual travel advisor? On today’s episode of Masters in Travel, Whitney is joined by two ASTA experts, Jenn Lee and Jennifer Wilson-Buttigieg. Together they discuss t...

35. How solid is the foundation of your travel business?

September 07, 2021 01:00 - 1 hour - 77.9 MB

How solid is the foundation that you and your business are currently being built upon? What if there was a list of all the things that a travel advisor should have in place in order to get their business started off on the right foot? To protect themselves as business owners, their business, and their clients, and to prepare them for future growth. Whitney, Jenn Lee, and Korrine Johnson come together, gather their resources, and use their experience to take a first crack at making that list....

BONUS: How to be an advocate - a conversation with ASTA's Director of Advocacy

September 03, 2021 08:00 - 1 hour - 54.5 MB

Are you a member of ASTA? Do you know how ASTA supports and advocates for travel advisors each day? Tune in to learn about the daily role of one of the most important organizations has in the travel industry, all that they're doing for travel advisors behind the scenes, and how we can better support them in their efforts.  Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Resource Library for Travel Advisors Learn more about and sign up to become a me...

30. How to navigate the ins and outs of sub-agents & mentorship

August 05, 2021 09:00 - 54 minutes - 50.7 MB

Growing a working team is what many advisors consider at some point in their business. Whether you are a new advisor considering if you'd like to join an established team, or if you're an experienced advisor who is interested to mentor and grow your team, this episode is for you. This episode brings together the perspective from both an agency owner, as well as a perspective from a host agency as Whitney speaks with Connie Miller and Korrine Johnson. Connie Miller is the Vice President of bu...

Season 2 Trailer

August 04, 2021 01:37 - 8 minutes - 7.81 MB

Hey friends, Season 2 is here! We have so many fun updates for you. Find the links below!  Subscribe to Masters in Travel Weekly Episodes Masters in Travel provides one episode per month free to the entire travel community. Weekly episodes are available to our monthly subscribers! We strive to provide the highest quality content and interviews to support you and your growing travel business. Thank you for supporting the show! Apply to be a guest on the podcast and join the conversation! ...

29. How to start where you are, grow incrementally, and only work with clients who you can best serve

May 25, 2021 13:57 - 1 hour - 49 MB

This week’s conversation with Emily Lockard-Furry was inspired by a previous episode in which we spoke about our business structures and how we approach professional development, FAMs, and personal travels. Today we’ll dive deeper into her fee structure, how she started and how she got to where she is today, the importance of starting where you feel comfortable and most importantly, confident. And my favorite part, later in the conversation Emily shares with us a unique exercise she goes t...

28. Cruise partners: How to foster positive, mutually beneficial relationships

May 18, 2021 06:00 - 59 minutes - 42.7 MB

As travel advisors, we are in this beautiful world of human connection and relationships. We foster and build relationships with our clients and our supplier partners. And it would be hard to say that one of these relationships is more important than the other. Without one, the other can’t thrive. Without supplier partners, it would be really difficult to service our client inquiries and without clients, we don’t have a need for supplier partners. There are many conversations that center ...

27. Learning to "fail forward" and how to expand your business with intention

May 11, 2021 06:00 - 57 minutes - 40.7 MB

As an entrepreneur and a travel advisor, there are different stages in building and in expanding your book of business. In this episode we talk about expanding your book of business as an experienced advisor, how this differs from building a book of business when you first get started, and strategies we’ve tried as our businesses grew. Find us on Instagram: @mastersintravel Learn more and sign up for the Masters in Travel Community + Think Tank Learn more and register for our course: T...

26. How to best articulate the value we provide as travel advisors to current and potential clients

May 04, 2021 06:00 - 1 hour - 44.4 MB

During my first year as a travel advisor, there was one thing that surprised me most about my new day-to-day. I had no idea how much time, energy, and effort would be dedicated to educating current and potential clients on the value of planning their travels with a travel advisor. Finding the words to articulate our value proposition is often the first challenge, and then, feeling prepared and confident to share this with the next person that might ask is another challenge that often takes...

25. Questions to ask and what to look for to find the best host agency for you and your business

April 26, 2021 06:00 - 47 minutes - 35.1 MB

When I decided that I wanted to pursue a business as a travel advisor, I began researching….and I wish I could remember what on earth I first started Googling. I think I must have started by searching for education, trainings, information on how to learn what I needed to know about being a travel advisor. I stumbled upon a training program for which I needed to apply and schedule a phone interview.  It was during that phone interview that the woman asked me: What are you looking for in a h...